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Google

3.8

About this business

Location details

111 8th Avenue, New York, NY, 10011, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
3.83,349 reviews
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Bryan R's profile image
Bryan R 
2 years ago

Used 20.00 to buy a Google play gift card ane cannot redeem it and send it proof of purchase and clear pics of card and still get email saying card isn't eligible for appeal. This company was in a lawsuit over the same fraudulent behavior in 2021 and are still selling these cards which do not work when trying to activate by the customers. Then Google pockets the money and you get nothing. If I did the scam they're pulling I'd be out in jail not Google though they think they are above the law and are pocketing millions off un... read more

Margaret R's profile image
Margaret R 
2 years ago

I had a question about my email address with Google, I called the number to contact them if I have any questions concerning my Google account, I was given a link. I signed on the link and was ask to spend a .99 to assess the I needed to resolve my problems, when I went into the page and found that I had to pay for information I left the page without talking to anyone I then noticed that not only .99 was taken from my account but someone from Google had also charged me $46.00. The same day and now Google have taken another $4... read more

Jared R's profile image
Jared R 
2 years ago

Terrible company, owned by an even worse company, Google. They don't care about the products they make, or the people they sell them to. I own 8 nest cameras, 6 hubs, and so on... I've had nothing but issues with one of my hubs. Instead of replacing a $75 hub. They jerked me around for 2 weeks, asking me to send in this and do this ... and that they are sending this up to their 'top technician' team to find a solution. Then they just disappear and stop responding. It's truly amazing how awful their tech support is. 

Gary R's profile image
Gary R 
2 years ago

Google's Nest subscription double billed me twice during back to back years and refused to refund the duplicate charge. The duplicate amount was $127.20. The charge was due to a second account that was created during their Nest->Google migration. I had no awareness of this account because I did not create it. I opened up multiple support cases and spoke to multiple people. I would urge others to take a pause when considering using this service. The devices are expensive and you will buy into an ecosystem that has very little... read more

Steve S's profile image
Steve S 
2 years ago

YouTube TV just charge me $58 for television service I do not get from them. I canceled the free trial offer because the service and the product was awful. It's pretty much impossible to contact them for a refund because they don't have a customer service phone number or email that I could find anywhere on the Internet. This basically allows them to do legal robbery and it should be stopped. 

Linda W's profile image
Linda W 
2 years ago

I signed up for what I thought was a free trail for Youtube tv and I was immediately charged $64.99 and then somehow was signed up twice and had several reoccurring payments debited from my account. First off it's nearly impossible to talk live with someone. After I figured that out I have been given a horrific run around about getting any refund. Their customer service is TERRIBLE! 

Jeanno't M's profile image
Jeanno't M 
2 years ago

I have pressed the wrong button for a game item I didn't want and I'm not being refunded by Google services they have turned my request down., We received your refund request of ******* for Starblue Coins Package (Evony: The King's Return), transaction ID GPA.XXXX-XXXX-XXXX-XXXXX. We are reviewing your request. You'll usually get a decision within 1 business day,but it can take up to 4 business days. Thanks for your patience. To prevent accidental or unwanted purchases in the future, we recommend that you turn authenticat... read more

Dustin E's profile image
Dustin E 
2 years ago

Google My Business is a product of Google to help small businesses, but it also can put them in a place of legal liability. Google My Business has a feature where it will suggest edits to your profile based on "algorithms and parameters". If it makes a suggestion, you may accept or reject it. However, after a certain time period the edit is automatically applied to the account. As a real estate company we work closely with lenders, however we are not lenders and to advertise ourselves as such would be illegal. Google My Busi... read more

Kenny S's profile image
Kenny S 
3 years ago

I enjoy watching Youtube because of the large amount of information available. Over the years i've learned and taught myself quite a bit. Recently, I've noticed an obscene amount of advertisements attached to every video I attempt to watch. I know Youtube is a business and requires money to function but now i've reached a point that I feel like it too much. Rejoyce! Youtube now offers a service where they will disable the ads you see for a fee of just *** a month. They know viewers hate seeing ads. So now it seems they've t... read more

Frequently asked questions about Google

How is Google rated?

Google has a 3.8 star rating with 3,349 reviews. 

When is Google open?

Google is closed now. It will open tomorrow at 7:00 a.m. 

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