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Golden 1 Credit Union
- Finance
- Sacramento, CA
About this business
Golden 1 Credit Union offers checking, savings, and loan services.
Location details
7770 College Town Dr, Sacramento, CA, 95826, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
I have had a recent incidence of theft in *****. I had reported the claim as fraud and the credit union gave me credit. However, after they had finished with their investigation they had revoked the credit leaving me with a negative balance on my account. I called and only to get no help from the credit union. I am absolutely in distraught as I am needing to pay bills and my paycheck is almost equivalent to the credit deducted. Absolutely a horrible experience.
Golden 1 credit union with **** ****** out of my checking account to pay a ********************** card bill without my consent. This is a violation of the fair credit act, this the second time this has happened this year. Find another bank!
They take over Federal truth in lending contracts, and then fail to uphold them. When you were told by representatives to keep the line of communication open with them and they will work with you, thats false. The rules and regulations are constantly changing by month-to-month or day by day. One day there could be no fees and then the next month your day and youre charged all the fees. They dont know when to charge fees and went to not. The member care department has two individuals that are disrespectful to customers consta... read more
In December of 2023 my car was at Ernies towing in ***** and when I went to get it learned it was repossessed a few days prior , which I didnt receive anything informing me of the repossession. I had never missed or been late on a payment and even made a monthly car payment while it was at the tow yard. When I called golden 1 they said stealth recovery in ******* held it until it would be sent to adesa ******** in ************** and that cost would be $2000 on top of what the original cost to get it from ****** towing was. W... read more
I received an email from my bank stating that my recent transaction was not completed, because I did not have enough funds in my account. I called my bank and they looked into it to see that the merchant that tried to pull money from me was Golden 1 Credit. I had never even heard of this business. From reading all of the reviews and complaints about them, I can see exactly how shady they are. How are you going to try and pull $1100 from one of my accounts when I have never even heard of you? People ****. Thankfully I caught ... read more
Terrible service no wonder the kings dont win. 3 hours on the phone and cant get a wrongful transaction corrected garbage personnel for the most part they will make you run around and jump through hoops for no reason, they will mess with your statements take money from your account and even lie about payments not coming out of your account and attempt to s**** you over. Do not bank with them completely overrated like their garbage team and stadium.
Subject: Urgent: Unfortunate Experience with GoldenWing Credit UnionDear GoldenWing Credit Union,I write to address a deeply unsatisfactory experience with your institution. Six months after securing my auto loan, I faced financial difficulties post-car accident. Seeking deferment, I was directed to apply in-branch due to my loan's newness.The branch visit, marred by overwhelmed employees, led to a dismissive response despite my urgent need. Subsequently, a denial letter citing application errors heightened my frustration. T... read more
WARNING: DONT BANK HERE. They will turn your world upside down. In a little over 3 weeks - Disappointed - (****/41n Branch) Opened acct, 3 weeks later accessed it w/my card just to get a ************ gave me $20 which made me not have enough to pay my rent. Waited til Monday to deposit it back into my account & report the issue in which they shrugged it off. A couple days later I received a letter not only was I overdrawn but I also owed a fee for being overdrawn. I went down to the ************* explained that someone depos... read more
Golden froze my account because they didnt like a mobile deposit. Did they call me, no. Dont do business with them shady af. Now my life is upside down cause I have to open a new account. 0 stars!!!!!
Frequently asked questions about Golden 1 Credit Union
How is Golden 1 Credit Union rated?
Golden 1 Credit Union has a 1.2 star rating with 86 reviews.
When is Golden 1 Credit Union open?
Golden 1 Credit Union is closed now. It will open at 9:00 a.m.
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