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Germain Honda of Ann Arbor
- Car Dealers
- Ann Arbor, MI
About this business
Our goal at Germain Honda of Ann Arbor is to deliver the highest level of customer service to all of our customers. That's exactly what we mean by The Right Car, The Right Price, The Right Way.
Location details
2601 South State Street, Ann Arbor, MI, 48104, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Straight forward, Great Service I came for one car but left with another. Did my own research so I didn't need to ask many questions but for the ones I had I was given sensible answers for. I had really friendly service all around. The manager was a bit pushy but working in a similar work field I understand that making a sale matters. I know some people don't want to be sold so that may be something to look out for in the future but he wasn't a bad guy. My sales and finance reps did an excellent job in explaining everything ... read more
Business response:
We greatly appreciate your business and your feedback regarding your experience with us here at Germain Honda of Ann Arbor. We sincerely apologize if our Manager came across pushy in any way as that is not how we do business here. We are here to assist you with a buying decision that is right for you. We look forward to building a lasting relationship. Best Regards, Jim Farkas General Manager
Distinguished Service Excellent - Effcient, Courtesy. Straight to business. All staff listened very well to the customers. Whether the subject was waiting room coffee or your car. This is rare.
Business response:
We are honored you chose Germain Honda of Ann Arbor for your recent automotive needs. We look forward to building a long a lasting relationship. Best Regards, Jim Farkas General Manager
Outstanding Service....Again! Dealing with the service department at Germain Honda of Ann Arbor is without doubt one of the most consistently outstanding customer service experiences I have. No matter the problem or the issue, Nick is always able to help solve the problem and does so in a way that works with my budget. Instead of overselling, he instead tells me what the important safety repairs are and what to plan for down the road. My car has 181,000 miles on it and it's still going strong thanks to Nick and everyone else... read more
Business response:
We thank you for sharing your positive service experience with Nick. Our team is dedicated to providing a quality experience and has your best interest and safety at heart. Best Regards, Jim Farkas General Manager
Great Service I really appreciate the Service Department at Germain Honda Ann Arbor – they are always friendly, explain things well and the wait is always shorter than I would expect!
Business response:
We thank you for choosing Germain Honda of Ann Arbor for your service needs. Best Regards, Jim Farkas General Manager
Always go the extra mile. The service department staff consistently goes the extra mile to make sure I get the absolute best service possible. This in turn makes me willing to go extra miles to get that service. Thanks Doug!
Business response:
We thank you for traveling the extra miles and allowing our team the opportunity to provide you with the quality service you deserve as a Germain Honda owner. Best Regards, Jim Farkas General Manager
Quick turnaround! Part ordered arrived the next day. Installation was completed quickly and we were able to collect the car much earlier than we had expected. Well done!
Business response:
We are excited that you allowed our team to provide you with a quality service experience you deserve as a Honda owner. Thank you for sharing. Best Regards, Jim Farkas General Manager
Good experience I thought the experience went smoothly. Kristal Caldwell was super, she went out of her way to "introduce me to my car". Glenn was cordial.
Business response:
We thank you for choosing Germain Honda of Ann Arbor for your recent car buying needs as well as for your kind words regarding your experience with Kristal and Glenn. Best Regards, Jim Farkas General Manager
Excellent service advisor Excellent dealership and service center have been going there for 3 years. Doug is a wonderful service department, even in times of emergencies he is able to get cars in and repaired! Thanks for your excellent treatment of customers as well.
Business response:
We thank you for your business and the trust you show in choosing our dealership for your service needs. Best Regards, Jim Farkas General Manager
Just Leased My 2nd Car From Germain Honda Luis (Sales) and Jason (Manager) helped me trade my lease in 3 months early and take care of windshield damage on my 2013 ACCORD. They treated me with respect and answered whatever questions I had while moving to a 2015 CRV. I would recommend working with both of them in the future. Thanks. Chris -
Business response:
Congratulations on your new CRV, we know you are going to love it and are so happy we could assist you. Thank you for your continued business and loyalty to Germain Honda of Ann Arbor. Best Regards, Jim Farkas General Manager
Frequently asked questions about Germain Honda of Ann Arbor
How is Germain Honda of Ann Arbor rated?
Germain Honda of Ann Arbor has a 4.7 star rating with 3,527 reviews.
When is Germain Honda of Ann Arbor open?
Germain Honda of Ann Arbor is closed now. It will open tomorrow at 7:30 a.m.
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