This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Germain Honda of Ann Arbor
- Car Dealers
- Ann Arbor, MI
About this business
Our goal at Germain Honda of Ann Arbor is to deliver the highest level of customer service to all of our customers. That's exactly what we mean by The Right Car, The Right Price, The Right Way.
Location details
2601 South State Street, Ann Arbor, MI, 48104, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Level of Professionalism is Impressive Purchased our second Honda from Jeff Williams at Germain Honda. Cannot say enough about the overall level of professionalism of Jeff and the company as a whole.
Business response:
We are so pleased that you enjoyed your previous experience that you returned to purchase a second Honda from Jeff. Our team is dedicated to customer satisfaction and building relationships so our customers won't give it a second thought where to go when they are in need of their next vehicle. Best Regards, Jim Farkas General Manager
Honda HR-V from Germain I couldn't be happier about stopping in at Germain to ask about trading in my 2013 Elantra for 2016 HR-V. Kristal Caldwell was the sales consultant who took care of all the questions my husband and I had and made sure we were completely satisfied. We were interested in purchasing the EX model, but they only had the EX-L NAVI model in stock and Kristal along with Glenn Gottfried gave us an offer we just couldn't refuse. Besides being attentive, Kristal is very sweet, personable, a pleasure to be around... read more
Business response:
Thank you for sharing your positive experience with Kristal and our team here at Germain Honda of Ann Arbor. We greatly appreciate your business and your kind words. Best Regards, Jim Farkas General Manager
Buying a new car We drove a few models and decided on the 2015 Accord V6. We are very happy with this car. Bob and Glenn spent a lot of time with us and really helped us get to the best choices for us. With our previous Accord we worked with Don and the guys over the years. We always got good advice and received excellent service.
Business response:
Thank you for your continued business and for sharing your positive experiences. Best Regards, Jim Farkas General Manager
Purchased a used CRV I had a very nice experience at this dealership. They were willing to negotiate the price to the point that I thought I was getting a fair deal on a certified used vehicle.I have been driving my 2013 for jsut under 1 week and so far everything is working as expected.
Business response:
We thank you for your business and your kind words. We know you will continue to enjoy your new certified pre-owned vehicle for years to come. Best Regards, JIm Farkas General Manager
Couldn't have been better...! I just bought a new CRV and it was a most pleasant experience. The staff were helpful, knowledgeable and patient. From the first "I'm interested in a CRV", through the "tell me about all the models and options...", to "I'd like a test drive" and "OK, let's do this!", Luis Downey was friendly and calm, never rushed, and gave me his full attention. Cliff and Glenn explained all the warranty and finance options and answered all my questions, and they took care of all the paperwork. I would recommen... read more
Business response:
We greatly appreciate you sharing your positive experience with our team. We know you will enjoy your new Honda and wish you many safe and pleasurable driving miles. Best Regards, Jim Farkas General Manager
Friendly, knowledgeable and very professional staff! We’ve just purchased our first CUV from Germain Honda, and our experience was truly excellent! Luis, helped us select the car that matched our needs, taking the time at each stage of the process not only to answer our numerous questions, but also to answer several we hadn’t thought of. He was always friendly and responsive as was Glenn, who made dealing with the paperwork as clear and easy as could be. We've also appreciated Luis immediately arranging for a loaner-vehicle ... read more
Business response:
We are happy to hear about the positive experience you had with Luis and Glenn, thank you for sharing. Our team is dedicated to ensuring our guest a quality sales visit and making sure that you are comfortable with every step of the journey. Best Regards, Jim Farkas General Manager
Excellent We drove for 2 hours to buy a used car. We called during the drive and spoke briefly to Bob. When we arrived Bob was helpful and friendly. I would a used car from Bob and Germain.
Business response:
We greatly appreciate you making the 2 hr drive to Ann Arbor and choosing Germain Honda for your recent car buying needs. Please let us know if there is anything further we can do for you now or in the future. Best Regards, Jim Farkas General Manager
Smashing experience Painless experience in buying a car. Jeff showed me everything I wanted to see from the car, answered all my questions about it, and allowed me to test drive it for a decent amount of time, he even suggested going through a bumpy road to see how the car feels. No hassle at all, the dealership took care of all the paperwork.
Business response:
We thank you for sharing your positive sales experience with Jeff and our dealership. We know you will enjoy your new Honda and look forward to our continued relationship. Best Regards, Jim Farkas General Manager
Certified Pre-Owned 2012 Honda CRV We have just purchased our third vehicle from Germain Honda, and they always have a great selection of used cars. The staff we've encountered are all friendly and willing to help, and they do a good job to make sure you understand every part of the process. I was especially impressed with the way Glenn laid out the paperwork and warranty information to make it easy to understand. Overall, great customer service and a great selection of good, quality used cars has kept us as returning custom... read more
Business response:
We thank you for your continued business and loyalty to our dealership. Your kind words are greatly appreciated and we all look forward to our continued relationship. When you are ready for #4 we will be here ready to assist you. All the best, Jim Farkas General Manager
Frequently asked questions about Germain Honda of Ann Arbor
How is Germain Honda of Ann Arbor rated?
Germain Honda of Ann Arbor has a 4.7 star rating with 3,527 reviews.
When is Germain Honda of Ann Arbor open?
Germain Honda of Ann Arbor is closed now. It will open tomorrow at 7:30 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com