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Germain Honda of Ann Arbor
- Car Dealers
- Ann Arbor, MI
About this business
Our goal at Germain Honda of Ann Arbor is to deliver the highest level of customer service to all of our customers. That's exactly what we mean by The Right Car, The Right Price, The Right Way.
Location details
2601 South State Street, Ann Arbor, MI, 48104, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Excellent Customer Service Kristal was warm, friendly and very helpful. She made the process very pleasant. I will definitely consider Germain Honda the next time we are in the market for a new car.
Business response:
We are always happy to hear that our guest received a positive sales experience. Thank you for sharing that Kristal provided you a warm, friendly and helpful visit. Best Regards, Jim Farkas General Manager
I keep coming back! This is the second vehicle that I've leased with this dealership and there are a few reasons why I keep returning, even though I now live an hour away. 1) Luis Downey-he's friendly, funny, trustworthy, honest, and very concerned about finding the right vehicle for a payment you are comfortable with. 2) Luis again-this time around, I wanted to upgrade to leather and seat warmers for the winter for around the same payment. I think Luis literally moved a mountain to make this possible. 3) Everyone is quite f... read more
Business response:
If we didn't already love Luis before, we sure do now. What a kind and wonderful shout out to not only Luis but our team. We do work hard to provide our guest a quality experience and this means we try to listen to and read our guest and what type of visit meets their exact needs. I'm so happy to know we provided the exact visit you appreciated. Thank you for taking time to let others know about your visit. Best Regards, JIm Farkas General Manager
Efficient, thoughtful, & Car repair a pleasant experience? If not, switch to Germain Honda of Ann Arbor. Good service and the waiting area is pleasant -- plenty of room, well lit but not too bright, comfortable chairs, TV not too loud, & Zingerman's coffee.
Business response:
Thank you for your business and the kind recommendation. That Zingerman's coffee is good, isn't it? Best Regards, Jim Farkas General Manager
Very Responsive The service team at Honda is always very helpful and courteous. The technician listened carefully to what we had to say and what we thought the problem was. He was quickly able to diagnose the issue and made additional recommendations on how to get the vehicle through the next winter. The car was repaired promptly.
Business response:
Thank you for choosing Germain Honda of Ann Arbor for your service needs. We are happy our technician was able to quickly diagnose your concern and get you on your way. Please let us know if there is anything we can do to assist you in your preparation for the oncoming winter weather. Best Regards, Jim Farkas General Manager
My Honda HRV I was very pleased with the Germain Honda team. Sales rep, Kristin Malik, sourced the vehicle I wanted and was attentive to my needs. She was amazing with her quick follow-up and made my purchase very easy. I am a long time Honda owner (3 CRVs) and the new HRV meets all my needs for a sharp looking, dependable, all wheel drive vehicle. I highly recommend both Kristin and Germain Honda.
Business response:
We greatly appreciate you taking time out of your busy schedule to let others know about your experience with Kristin and thank you for your loyalty to Honda. Best Regards, Jim Farkas General Manager
good service Car is 2015, under warranty. Thorough check of engine noise that didn't seem quite right. Helpful, courteous contact person. Accomodated my wanting to wait for the car rather than take shuttle.
Business response:
We are happy we were able to assist you with your service needs. Please let us know if there is anything further we can do for you. Best Regards, Jim Farkas General Manager
our 1st honda My husband and I were very pleased with our experience at Germain. Most of this was due to our salesman, Evan Carrier. Evan was extremely helpful,friendly and patient. He explained many technical things to us. Being in our 70's, we are not up to date in that area. Our car was ready when he said it would be and he happily explained everything to us again. There were no surprises in the pricing or anything else. Everyone at Germain was very friendly and we had a great overall experience.. We want to thank Evan,Gl... read more
Business response:
Thank you for such a kind and wonderful account of your experience with our dealership. What a compliment to hear that we have been the best dealership overall that you have dealt with. You have reinforced that our team is truly living up to their dedication to customer satisfaction; thank you for sharing. Best Regards, Jim Farkas General Manager
helps you believe in honda reliability After considering and test-driving cars from a few dealerships, I decided to go with a Honda Civic. Germain had a good selection in my price range, so I was able to make a smart trade-off between price and miles on the vehicle. I had a pleasant experience working with Kristal and Cliff - they were friendly, knowledgeable, and helpful.
Business response:
Congratulations on your new Honda Civic and thank you for allowing our team here at Germain Honda of Ann Arbor to assist you with your recent car buying needs. We all look forward to continuing to provide you with quality service throughout your ownership. Best Regards, Jim Farkas General Manager
Everyone was helpful Everyone I dealt with at Germain Honda contributed to making my recent car purchase (CR-V) one where I am very satisfied with the outcome. The car-buying process went very smoothly and efficiently. All my options were explained clearly and my questions answered so I felt comfortable that I was making the right decision. My sales consultant, Jonathan McClair, was very helpful in introducing me to all of the new features on my car. So all-in-all, it was a very good experience.
Business response:
We are all excited that you had a very good experience while visiting our dealership during the recent purchase of your new vehicle. We greatly appreciate your business and look forward to building a long and lasting relationship. Best Regards, Jim Farkas General Manager
Frequently asked questions about Germain Honda of Ann Arbor
How is Germain Honda of Ann Arbor rated?
Germain Honda of Ann Arbor has a 4.7 star rating with 3,527 reviews.
When is Germain Honda of Ann Arbor open?
Germain Honda of Ann Arbor is closed now. It will open tomorrow at 7:30 a.m.
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