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Germain Honda of Ann Arbor
- Car Dealers
- Ann Arbor, MI
About this business
Our goal at Germain Honda of Ann Arbor is to deliver the highest level of customer service to all of our customers. That's exactly what we mean by The Right Car, The Right Price, The Right Way.
Location details
2601 South State Street, Ann Arbor, MI, 48104, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Model customer service Pleasant, knowledgable and attentive. A true pleasure to work with. I won't trust my car to anyone else. From sales to finance to service I always feel special and taken care of.
Business response:
You are very special and we enjoy working with you. Thank you for the kind words and for your business. Best Regards, Jim Farkas General Manager
The standard other service centers aspire too. I have been a customer for 4 years, purchase and all service, waalwaysxcellent. I would buy another Honda knowing I have this service center behind me.
Business response:
Thank you for your continued business and loyalty to not only Honda but our dealership. Best Regards, Jim Farkas General Manager
Amazing car leasing experience! Kristin Malik was wonderful to work with and made my experience smooth and stress-free. She took the time to go over all of the vehicle details and answered all of my questions expertly. As a younger female, I've felt pressured and bullied by other dealerships, but this wasn't the case at Germain Honda. Great deals and Glenn was highly knowledgeable about the different finance options.I would absolutely recommend this dealership for future leases/purchases.
Business response:
We are happy to know that you had a stress-free visit here at Germain Honda of Ann Arbor. Our team works hard to provide each and every guest a comfortable quality experience. Thank you for sharing yours. Best Regards, Jim Farkas General Manager
Friendly, helpful, and laid back Luis was a wonderful salesperson, very friendly and knowledgeable. He did not pressure us and got us a great deal on our new car. Glenn was very helpful and clearly explained all of the details of the financing. Thank you both for all the help. We love our new Honda!
Business response:
We are excited to know that you are loving your new Honda. Thank you for sharing your experience with Luis and Glenn, we greatly appreciate the kind words. Best Regards, Jim Farkas General Manager
Professional, courteous Have purchased 2 cars and know the service staff for many years; I always call Nick Sneed and I completely trust all aspects of this dealership.
Business response:
Thank you for you continued business and trust in our dealership. Best Regards, Jim Farkas General Manager
Brad was phenomenal to work with! I had a glass shop replace my windshield with a Honda windshield after having a problem with a replacement, aftermarket windshield. To my surprise, the Honda windshield had distortion, but worse in that it was in the middle. My husband saw it too. I felt nauseous driving on sunny days, when it was most perceptible. The glass manufacturer is very reputable and the glass met government standards. The glass shop manager suggested I contact the Honda dealership the glass came from. There I met B... read more
Business response:
We are so very sorry you are experiencing this concern with your windshield. We do thank you for the opportunity to serve you and appreciate the kind words you shared regarding your experience with Brad and Tim. If there is anything further we can do to assist you, please to not hesitate to reach out to us. Best Regards, Jim Farkas General Manager
Friendly, reliable service This dealership provides reliable, friendly service. I've brought three different vehicles here for routine maintenance over a fifteen year period. Some of the same employees have stuck around that whole time, even with a change in owners. They treat their customers well -- friendly, professional, trying to work with your schedule, explaining options, finding work-arounds, etc.
Business response:
We thank you for your continued business and loyalty to Honda and our dealership. We are just as happy to have dedicated employees that have stuck around as they are all part of our family just like our customers. Best Regards, Jim Farkas General Manager
Professional and friendly service Kristal Caldwell is a wonderful sales person. She is very professional, courteous, and friendly. Certainly not a high pressure sales person, which we appreciate! I had not purchased a new vehicle in almost 17 years and with all the new technology and mechanics of todays vehicles, trying to decide what was best for me was somewhat overwhelming. Kristal explained some of the new things on the Honda HR-V that we were interested in and then gave my husband and me time to discuss the options and ... read more
Business response:
Congratulations on you new HR-V and thank you for choosing Germain Honda of Ann Arbor. We are thrilled that you enjoyed your experience with Kristal and Glenn and look forward to continuing to provide you with quality service. Best Regards, Jim Farkas General Manager
Courteous professional service. They have always been willing to provide an explanation of what repairs are needed, and they have been reliable and efficient. I have no complaints.
Business response:
We are pleased that you find our service department reliable and efficient. Thank you for sharing. Best Regards, Jim Farkas General Manager
Frequently asked questions about Germain Honda of Ann Arbor
How is Germain Honda of Ann Arbor rated?
Germain Honda of Ann Arbor has a 4.7 star rating with 3,527 reviews.
When is Germain Honda of Ann Arbor open?
Germain Honda of Ann Arbor is closed now. It will open tomorrow at 7:30 a.m.
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