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Germain Honda of Ann Arbor
- Car Dealers
- Ann Arbor, MI
About this business
Our goal at Germain Honda of Ann Arbor is to deliver the highest level of customer service to all of our customers. That's exactly what we mean by The Right Car, The Right Price, The Right Way.
Location details
2601 South State Street, Ann Arbor, MI, 48104, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Excellent service! Bought 2 cars in 2 weeks! We found the car (used Honda accord) we wanted online and Kristen helped us with that purchase. What impressed us was that she was more interested in our "story". We had just moved our family from Arizona to Michigan and were using a rented vehicle to get around town. Understanding this, she was able to show us the options available to us and accommodate our quick turnaround. We were so impressed with the service we received during the first purchase that we came back and bought o... read more
Business response:
We all want to welcome you to Michigan, we know you are going to enjoy our beautiful state. Thank you for your business and kind words regarding your experience with Kristen and Glen. We are pleased to know that they made your car buying needs enjoyable and removed any pain they could with such and big move. Please let us know if there is anything further we can do to assist you. Best Regards, Jim Farkas General Manager
Thank you! My husband and I went into Germain Honda on a whim. We had our guard up expecting that we would be working with a sales representative who was pushy and who would not respect our budget. We ended up working with Brian Waskiewicz and he was a joy to work with. He was extremely honest, upfront, and listened to our needs. He also had an excitement for the product and an appreciation for the honest mentality of the dealership. Thank you for your honest philosophy and for taking good care of us Germain Honda! We look f... read more
Business response:
Thank you for taking time to provide such kind feedback regarding your encounter with Brian. We are pleased that you enjoyed your visit as our ultimate goal is to provide each and every guest a quality experience. Best Regards, Jim Farkas General Manager
Attentive sales staff, good price I did my homework to get a good price at this dealer. Sales staff were friendly and attentive. They worked as a team to make sure I was provided with excellent customer service every time I visited the dealership.
Business response:
Thank you for your business and kind words regarding our team. We are dedicated to customer satisfaction and are happy to know you had an excellent experience. Best Regards, Jim Farkas General Manager
Fantastic experience I have used the service department for the past fourteen and a half years. In all my visits I had a fantastic experience. The people in the service department are extremely polite, extremely friendly, extremely accommodating, and extremely knowledgeable.
Business response:
We are pleased to know that you have enjoyed your service visits with us here at Germain Honda of Ann Arbor and thank you for your continued business. We appreciate the trust you have had in our team for many years and look forward to continuing to provide you with quality service. Best Regards, Jim Farkas General Manager
Very easy experience I found the car I wanted online, called the dealership and Brian helped arrange the purchase. The day after I'd decided on the car I wanted, I was able to go in, purchase it, and drive off in it. I felt the whole experience was very pressure free and easy going, which was much appreciated.
Business response:
We are pleased to know that Brian provided you with a pressure free and relaxed, easy going experience. Thank you for the great feedback and for your business. Best Regards, Jim Farkas General Manager
Germain Service Excellent service is standard with this dealership. It is reflected with the Honda staff. We have been with Howard Cooper/Germain for service and purchases of our two vehicles, an Accord and a Civic. We will continue to deal here. why change a good thing?
Business response:
It has been an honor to have you as a client for so many years and we thank you for your business and trust you have shown in our dealership. We look forward to continuing to provide you with quality service for years to come. Best Regards, Jim Farkas General Manager
Used car sales I worked with salesman Jeff Williams. He was very easy to work with. I did not feel pressured to make a decision or buy at anytime. He showed me two cars in which I was interested. He did not push me to buy the more expensive of the two. In fact, he pointed out the attributes of both cars. I liked the way I was treated and highly recommend Jeff.
Business response:
Our team would like to thank you for the great rating and the recommendation of Jeff and our dealership. Thank you for choosing Germain Honda of Ann Arbor for your recent car buying needs. Best Regards, Jim Farkas General Manager
Wonderful! My salesperson, Evan Carrier, was so easy to work with. He gave me the quote on my car right up front. The car and color that I wanted was not even available within a 5 state radius, so Evan did a factory order. He was able to secure my car within a week's time. Evan graciously explained the new car features to me to my satisfaction. I never felt pressured to make a purchase, nor to take any additional coverage plans that were offered. This was the best car purchase experience that I have ever had. I highly recomm... read more
Business response:
We are so happy to hear we provided you the best car buying experience you have ever had and even more pleased Evan was able to secure the exact car you wanted. We know you will enjoy your new Honda and wish you many safe and pleasurable driving miles. Please let us know if there is anything further we can do. Best Regards, Jim Farkas General Manager
Good Service for Many Years For 14 years I have had my Honda serviced at Cooper/Germain with excellent service. No doubt that is one of the main reason I am still driving it with 210,000 miles on it. The Service Department always has my best interest in mind each and every time I come. I always rely on their recomendations of when I need to do the major service jobs. Never have I been disappointed with the mechanics, service representatives or parts department. My goal is to still be bringing my van in until I have 300,000 m... read more
Business response:
It has truly been our honor to have you has a customer for the past 14 years and we look forward to many more years of providing you with quality service. Thank you for supporting our dealership and for the kind words you shared regarding our team. Best Regards, Jim Farkas General Manager
Frequently asked questions about Germain Honda of Ann Arbor
How is Germain Honda of Ann Arbor rated?
Germain Honda of Ann Arbor has a 4.7 star rating with 3,527 reviews.
When is Germain Honda of Ann Arbor open?
Germain Honda of Ann Arbor is open now. It will close at 8:00 p.m.
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