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Germain Honda of Ann Arbor
- Car Dealers
- Ann Arbor, MI
About this business
Our goal at Germain Honda of Ann Arbor is to deliver the highest level of customer service to all of our customers. That's exactly what we mean by The Right Car, The Right Price, The Right Way.
Location details
2601 South State Street, Ann Arbor, MI, 48104, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Used Honda Purchase We went to test drive and were able to find a great fit and drive home a used Honda same day. We worked with Jeff and Glenn who were both pleasant and friendly. All our questions were answered and we were not over-pressured to make a decision. Jeff did not try to suggest a different choice because we already knew what vehicle we wanted to look at and were happy with what was available. I really hate when I decide to purchase something and the sales person tries to change my mind to a more expensive sale. ... read more
Business response:
Thank you for your kind words and business. Here at Germain Honda of Ann Arbor we work hard to provide our guest a car buying experience that is low pressure and meets their needs. Most importantly, we listen! Best Regards, Jim Farkas General Manager
Certified Used 2012 Odyssey Upon returning to dealership to purchase my 2012 Odyssey, I noticed a large crack in the rear bumper. Seeing my concern, Luis took charge right away to correct it. Thank you to Luis and the management team for the repair solution & making my first car buying experience a great one! Also, to Mr. Gottfried for the time and patience in explaining the paperwork that accompanied the purchase of this vehicle. I would recommend this dealership and especially, Luis Downey to anyone searching for a new/use... read more
Business response:
We thank you for allowing us the opportunity to be a part of your first car buying experience, what an honor. We know you will enjoy your Odyssey and look forward to building a lasting relationship. Best Regards, Jim Farkas General Manager
Friendly customer service the whole time I went here to buy a used Honda Odyssey. It was a great price, and I worked with a couple of very friendly salesmen. They made every effort to help me get my car. They even called me when there were potential other offers coming in on the car so that I could put down a deposit to hold my rights to purchase.
Business response:
We enjoyed working with you and are honored you chose Germain Honda of Ann Arbor for your recent car buying needs. We look forward to continuing to provide you with quality service for years to come. Best Regards, Jim Farkas General Manager
Great experience! I was looking for a Honda CR-V and met with Luis. He was so fun to talk to - he was informative, answered all my questions and was hilarious! I was really only there to get information but ended up buying that day!
Business response:
Thank you for your business and your kind words regarding your experience with Luis. We know you will enjoy your new CR-V. Please let us know if there is anything further we can do for you. Best Regards, Jim Farkas General Manager
CR-V used-certified Mr. Thor was so friendly and helpful. He provided all the information technical and administrative to help us make a good choice. Mr. Glenn also helped us to complete the process smoothly and fast. In general a very good experience.
Business response:
All of us here at Germain Honda of Ann Arbor wish to thank you for your business and your kind words. We all look forward to our continued relationship. Best Regards, Jim Farkas General Manager
EXCELLENT customer service and sales support! Mr. Kimberly was a fantastic representative and salesman for my first car purchase on my own. His knowledge of the vehicle and industry, paired with his professional acumen in conducting business with me set the standard of excellence I will now expect in the field. Likewise, Mr. Gottfried was a tremendous help toward understanding the terms of the sale and communicating clearly each detail of the deal. I'd highly recommend both of these gentlemen for anyone looking to find a new... read more
Business response:
We truly appreciate your kind and overwhelming review of your experience with us here at Germain Honda of Ann Arbor. We are honored that you chose our dealership to purchase your first vehicle on your own and hope that we have the opportunity to sell you many more as the years pass. Best Regards, Jim Farkas General Manager
Professional, courteous, efficient Evan and Glenn were both very professional and knowledgeable about the products they were selling. We are pleased with our purchase. We would go back to Germain Honda in the future.
Business response:
We are thrilled that Even and Glenn both provided you a very positive experience and look forward to our continued relationship. Best Regards, Jim Farkas General Manager
It made buying a car a wonderful experience I not only would recommend this dealership I would make sure that they used Bob KImberly for their sales person. Bob went out of his way to make sure I not only knew all the gadgets on the car, but also came to my house to hook up the garage door opener, put on my new license plate and made sure I could get my car in the garage. His service was beyond wonderful.
Business response:
Thank you for sharing your positive experience with Bob. We greatly appreciate your business and your kind words. Best Regards, Jim Farkas General Manager
Exceptional experience! I was in the market for a new Honda CR-V and stopped in unannounced and met with Luis (upon a recommendation of another satisfied customer). I was not planning on leasing that day - more of an information gathering visit - however, Luis was so informative and easy to deal with - he answered all my questions, let me test drive the vehicle of my choice and did it all with a great sense of humor! I ended up leasing that day because it felt right. THANK YOU to all of you who made my car leasing a FUN expe... read more
Business response:
We thank you for the kind words and for sharing your positive sales experience with Luis. We hope you keep spreading the word about your fun car buying experience. Best Regards, Jim Farkas General Manager
Frequently asked questions about Germain Honda of Ann Arbor
How is Germain Honda of Ann Arbor rated?
Germain Honda of Ann Arbor has a 4.7 star rating with 3,527 reviews.
When is Germain Honda of Ann Arbor open?
Germain Honda of Ann Arbor is closed now. It will open tomorrow at 7:30 a.m.
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