This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Gem Shopping Network
- Jewelry
- Duluth, GA
About this business
Location details
3259 Duluth Highway 120, Duluth, GA, 30096, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:14 a.m. to 8:14 p.m. | |
| Tue | 8:14 a.m. to 8:14 p.m. | |
| Wed | 8:14 a.m. to 8:14 p.m. | |
| Thu | 8:14 a.m. to 8:14 p.m. | |
| Fri | 8:14 a.m. to 8:14 p.m. | |
| Sat | 8:14 a.m. to 8:14 p.m. | |
| Sun | Closed |
Great products,fast delivery!
Business response:
Thank you for your comment *****.
I had a very good experience with Gem Shopping Network, especially after speaking with Kawi, a customer serv. rep. I had bought an expensive (for me) Kat Florence ring. When I received it, I was unable to get an appraisal from a local jeweler and thought that I saw some minor scratches on the main stone. So I decided to send it back. A week later I called to check on my refund and spoke with Kawi. I explained my hesitations about purchasing the ring. She discussed the history of the Kat Florence brand and found that GSN had... read more
Business response:
Thank you so much for your kind words, Lori. We really appreciate you taking the time to share your experience, and we agree, Kawi is truly a gem to have at the Gem Shopping Network! We are very lucky for customers like you. We look forward to working with you again in the future!
I have purchased many pieces of jewelry from Gem Shopping since discovering it channel surfing one day. I have been extremely happy with the quality and value I have received from all of the pieces I have ordered. My only complaint was a bad experience with their customer service representative which has been addressed and since then we have had a good relationship. All of the customer service reps have been excellent except one, Kenny. I had him one time and once I purchased the item he was in such a hurry to get me off the... read more
Business response:
Thank you for sharing your experience. I am sorry to hear that you had a bad experience with one of our sales representatives. Our customers deserve excellent service as well as great quality products. Your complaint has been forwarded to the floor manager. We will make sure that your experience with Gem Shopping is always a pleasant one.
I've purchased several items and have been happy with most. The two that were sent back were for reasons other than poor quality. The rest will not go back as I am more than satisfied with them.
Business response:
Thank you very much for your comment. We appreciate you taking the time to share your experience.
I have purchased many items for GSN and have found the experience to be very positive. The quality of the merchandise has been very good to excellent. I have returned a few items and the process was smooth and easy. Keep up the great work, service and merchandise.
Business response:
Thank you for sharing your GSN experience.
I have bought 2 jewelry pieces. The first one was pink sapphire stone. My mistake I should have had it fit to a beautiful ring. My second purchase was a yellow and white diamond ring that I'm over the moon. Ive been wanting one for a long time. Kurt was showing the diamonds and my sales person on the phone I forgot her name please for me she was so helpful in getting me the one that I liked. Thank you Gem Shopping Network. ******* in Florida
Business response:
Thank you for your comment. I have seen both of your purchases and they are beautiful. We can set your pink sapphire in a setting for you, just give customer service a call. We will let your sales representative know how pleased you are.
I have bought many items from GSN and am very pleased with the quality, selection and pricing. They offer jewelry that can never be found at the retail level at prices that are frankly amazing. Just wish my retirement budget afforded me the ability to purchase more items. Me and my wife watch quite frequently and enjoy the hosts and variety of merchandise. I give them AAAplus
Business response:
Thank you *********, for your AAA plus rating. We appreciate you and your wife.
I purchased several items from GSN and their product is fine but they pride themselves on their great prices. I have researched every item I bought from them and most of the time I actually paid full retail for the items, so their pricing is nothing special. When you request to see an item and find the price or their special " off air price" is something you still can not afford the sales reps. will push you and even suggest to use more than one credit card to make the purchase, something that bothers me. Their policy states... read more
Business response:
Gem Shopping Network prides itself on bringing the best possible values to our clients. Your accusations go against everything we stand for as a company. We also note that it appears that you are not purchasing our jewelry as a consumer but as a trader who regularly lists products sourced from GSN on your own Etsy site at a considerable markup (100 - 200%) over what you have paid. Although we always appreciate feedback whether positive or negative, we do feel that your feedback in this instance is both unfair and incomplet... read more
I have been shopping at Gem Shopping Network for several years now and have always been very happy with the items I have purchased. My latest piece is a large Kyanite in yellow gold pendant and I love it. I know that if I didn't love it they would let me return it.
Business response:
Thank you for sharing your experience and congratulations on the purchase of your Kyanite.
Frequently asked questions about Gem Shopping Network
How is Gem Shopping Network rated?
Gem Shopping Network has a 4.6 star rating with 696 reviews.
When is Gem Shopping Network open?
Gem Shopping Network is closed now. It will open at 8:14 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com