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Gardena Honda
- Gardena, CA
About this business
At DCH Gardena Honda, we proudly offer new and certified pre-owned Honda cars in the South Bay area. We have a knowledgeable and friendly sales staff that will help you find that new or used car you've been searching for, giving you the best value for your hard-earned money. And our financial staff have always offered expert advice for those seeking a Honda car loan or lease. Stop in the dealership to see our new Honda and quality used cars today!
Location details
15541 South Western Avenue, Gardena, CA, 90249, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
They fixed my trunk that was malfunctioning. I asked for my alarm to be looked at because it goes off all the time for no reason even when I am in the cat WI the fob. I took the car in and was told the sensitivity was adjusted but now the alarm doesn't work.
Business response:
Thank you for bringing this to our attention, Yoli. We'd like to take another look at your alarm and make sure it's functioning properly. Please call me directly at 424-340-9120 when you have a moment to speak. I look forward to hearing from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com
I made an appointment because of the rattle in my dashboard on my new car. The service center stated that couldn’t hear it, but I need a tire alienment on a car that had just over 1,000 miles. I haven’t hit any bumps, so I’m wondering why. Now I do not trust Honda or this service center.
Business response:
Carol, Providing both quality and accurate service is extremely important to us here, which is why we'd like to speak with you and go over our team's findings again. At your convenience, please call me directly at 424-340-9120. I hope to hear from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com
Dealership has excellent customer service, department. Sales department, Car repairs and car supplies department. The missing washing customers cars at the car service and needs more snacks for customers. at the car service/visit at Gardena Honda. I have been Loyal Customer for many years
Business response:
Thank you for your fantastic feedback and suggestions! We’re thrilled to hear you’ve had great experiences with our team. Your loyalty means the world to us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Amazing! Couldn’t be happier with Mindy Borales. She is amazing! Great staff! Thank you!
Business response:
We’re thrilled to hear about your positive experience with Mindy and our team! Your satisfaction means the world to us. Thank you for taking the time to share your kind words! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Prices are not competitive. Advisor did not provide an above and beyond experience. At one point I observed some hostility towards a come back customer by yelling out from across the drive I’ll be ready today.
Business response:
We want you and all of our guests to have a 5-star experience and we're disappointed to see this was not the case. We'd like to learn more about your recent visit, so we can address this appropriately and ensure all of our guests are driving home happy. When you have an opportunity, please call me directly at 424-340-9120. I hope to hear from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com
Marvin was very nice and perfectional. It's so nice to have good customers service so the customer will return
Business response:
Thank you for your wonderful feedback, James! We're thrilled to hear about your positive experience with Marvin and our customer service. We strive to create a welcoming environment, and it’s great to know it made an impact. Looking forward to seeing you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Great customer service. Had to bring my car back for something that was forgotten but the customer service was great to get it done
Business response:
Thank you for your feedback! We're glad to hear you had a positive experience with our customer service. We appreciate your patience and are always here to ensure everything is taken care of. Looking forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Came in for a scheduled oil change, was taken care of by Chris, who provided excellent customer service. Also recommended the other areas of service, to the vehicle that needed to be addressed
Business response:
Thank you for your fantastic review! We're thrilled to hear that Chris provided you with excellent service during your oil change. Keeping your vehicle in top shape is our priority, and we appreciate your trust in us for your service needs! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Waiting is minimum and the job finished at promised time, I am satisfied with the service
Business response:
Thanks for the great feedback, Edna! We're glad to hear that your wait was minimal and that we met our promised time. Your satisfaction is our priority, and we appreciate you taking the time to share your experience! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Frequently asked questions about Gardena Honda
How is Gardena Honda rated?
Gardena Honda has a 4.5 star rating with 9,867 reviews.
When is Gardena Honda open?
Gardena Honda is closed now. It will open at 9:00 a.m.
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