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Gardena Honda
- Gardena, CA
About this business
Location details
15541 South Western Avenue, Gardena, CA, 90249, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
I had a very poor customer service experience at this dealership. My car was in for service, and I constantly had to call for updates. Even though I have Honda Care, it took a week and a half to receive a loaner vehicle. I informed Alexis that Honda Care covers the repairs, but he insisted that one of the charges was not covered and that I would have to pay out of pocket. I explained that I had already looked into it and that Honda Care should cover everything. He became frustrated and repeatedly stated that it was not cover... read more
Business response:
Omar, We're disappointed to see that you were charged when you should not have been. If you still need assistance getting this refund, please contact Mellie Morales at (424) 340 9300 Ext 8083 or by email at mmorales@gardenahonda.com and she will be happy to help you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com
Everyone there was very helpful and the information given to me was very straight forward and all my questions were answered.
Quick, easy, and helpful. Overall great experience. It was quick, easy, and helpful, we were also treated nicely. It was overall a great experience.
Mark and Daniel were exceptionally courteous, very approachable, and thoroughly explained everything to us. i would recommend them.
He is very attentive to my concerns and questions. He also is very honest and genuine about any issues with my car.
He is attentive and honest He is attentive and honest. He provides a good amount of knowledge about my car and doesn't pressure me into purchasing a service.
Staff were very helpful in facilitating purchase by driving me to the LAX car rental return and BO A
I had to reschedule my appointment due to a home emergency. The receptionist was very professional and kind. When I arrived for my appointment, I was greeted promptly. Art has worked with me many times. When my car was finished, I shared what happened at my home and Art was so understanding and offered very kind words to uplift me.
Great and fast service. Service guy Benny was friendly and very helpful. I look forward to returning back Gardena Honda for all my Honda needs.
Frequently asked questions about Gardena Honda
How is Gardena Honda rated?
Gardena Honda has a 4.5 star rating with 11,270 reviews.
When is Gardena Honda open?
Gardena Honda is closed now. It will open at 9:00 a.m.
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