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Friendly Ford Lincoln
- Auto Repair
- Monroe, MI
About this business
Location details
2800 N Telegraph Rd, Monroe, MI, 48162, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Picked up a 2017 red Mustang convertible and really enjoyed my time at Friendly everyone is nice also very knowledgeable about what needs to be done and the best way to do it I would recommend them to anyone.
We purchased my 2012 Escape at Friendly Ford and have All of the service completed there. Very fast and friendly service. Thank you for being there and knowing what is needed.
Business response:
We really appreciate your feedback! It is great to hear our Staff took such great care of you! We hope to see you here again!
I wish there was a less than 1 star rating! Brought our car in for recall warranty work and when we picked it up it had damage from the lift! What's great is they told us that they weren't gonna pay for the damage that THEY CAUSED!!! I'll never recommend them again! Dishonest shop with dishonest employees who won't fess up to their bad workmanship! What a disgrace!
Business response:
Bridgette, we deeply regret to hear about your recent experience at our dealership. Our goal is to learn from your feedback and continue to improve for all of our valued clients. Our manager would like to help turn your lackluster experience around. If you're willing, please contact our manager at (734) 243-6000 to discuss what we can do to help. We hope to hear from you.
Took my truck there after they had worked on it. It was throwing a knock sensor code, told them about it and asked if it had to do with their work. They had it for two days then called and told me the same thing I told them then told me how much it would cost to look into it. So I went and picked up my truck then they charged me to tell me what I told them. Went home pulled intake off and found problem less then 20 min. The put knock sensors in and didn't line them up with the mold of the intake causing my wires to wear and ... read more
Business response:
David, customer service is one of our number top priorities so we are disappointed to hear you left our dealership feeling this way. We would like the chance to talk to you further so please do call us at (734) 243-6000 at your earliest convenience so we can work with you to make this right. We hope to hear from you.
My experience with friendly ford service dept. For the third time was terrible. I had the works service done and on the very next day had to have my tires filled something that should have been done. Would not recommend this dealership.
Rear window glass had bad defrost said I was over miles didn't need til now so I'm sure it has been bad for awhile, also they said they get a few of these a month seems to to a problem. Not very good customer service at used cars
Business response:
Mark, thanks for taking the time to leave us your honest feedback. We take our customers’ comments seriously so we hope that you’ll give us a call at (734) 243-6000 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability. We look forward to your call.
Just doing a little Christmas shopping for a good friend,Found 3 or 4 real nice choices.....Again Christmas is around the corner :)
Had a major brake problem on my 2008 MKZ ! Ford Motor Company wouldn't cover anything because they said it's too old. It only has 54000 miles on it. But Friendly Ford found the way to help us. The parts were very expensive , plus the labor but they found a way to help us .We will be seeing them for our next vehicle in the near future!
I'm on my 3rd lease from FRIENDLY FORD, F150 SPORT love it.
Business response:
We really appreciate your continued business Kathleen!
Frequently asked questions about Friendly Ford Lincoln
How is Friendly Ford Lincoln rated?
Friendly Ford Lincoln has a 4.4 star rating with 1,403 reviews.
When is Friendly Ford Lincoln open?
Friendly Ford Lincoln is closed now. It will open at 9:00 a.m.
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