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Friendly Chevrolet
- Auto Repair
- Dallas, TX
About this business
Location details
2754 N Stemmons Fwy, Dallas, TX, 75207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | Closed |
Bait and switch My experience with Friendly defines the notion of bait and switch! they marketed a new car on cars.com for $15,520. I went to the dealership, drove the car and said that I wanted to purchase it. My price, however, was not $15,520! My price was $16,999 because I wasn't financing through their financial arm and I wasn't making a trade! OMG! This experience was just terrible!!
Business response:
Hi Adam, at our dealership, we pride ourselves in straightforward, no-nonsense, and transparent dealings with our clients. I am interested in learning more about your particular situation. Please contact me directly at (214) 920-1984 when you have an opportunity, and I would be more than happy to try and turn your experience around. Derek Mills General Sales Manager dmills@friendlychevy.com (214) 920-1984
sara garcia/2015 tahoe customer svc is fine, but waiting time is always long. Also, they forgot to put a nut on my tire(rim) when I took my Tahoe for tire rotation, now I have a nut missing.
Business response:
Hi Sara, we really appreciate your feedback! We will pass this onto our team to work to better serve you in the future. We sincerely value your business and look forward to your next visit!
sara garcia/2015 tahoe customer svc is fine, but waiting time is always long. Also, they forgot to put a nut on my tire(rim) when I took my Tahoe for tire rotation, now I have a nut missing.
Business response:
Hi Sara, we really appreciate your feedback! We will pass this onto our team to work to better serve you in the future. We sincerely value your business and look forward to your next visit!
Great experience Kassandra took excellent care of me. Will recommend all my friends and family. If you are looking for a pre-owned vehicle, go see her. 😀 😀😀😀😀😃😃😃😃😃😃
Business response:
Hi John, thank you for taking the time to leave a review for us at Friendly Chevrolet. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!
Satisfied I went to the Chevrolet company and Luis Navarro was the best sales person he was so helpful and knowledgeable to explain all the details on the car I choose. I surely recommend for you guys to visit him ! Im very pleased with my visit
Business response:
Hi Manuel, thank you for taking the time to leave a review for us at Friendly Chevrolet. We're happy we could meet your expectations! We hope to see you soon!
Not worth going Was buying a used vehicle. Sales lady came with an offer and I asked “is the this best you can do for us” and she said “yes”. She didn’t even try to go back and see what else she could do. So we got up and left. Went to another dealership and same thing happened and I ask the same question and he was able to go back and got us the deal we liked.
Business response:
Gdiazs07, I am disappointed to hear that you had that experience. We almost always list our best price. It is a change from years past but simpler for the customer; however, we should always take the customer?s offer and see how close we can get. Our job is not to simply sell cars but we pride ourselves in a great customer experience. I have searched with the limited information I have from your review to find out just what happened. If you would, please contact me at (214) 920-1984 or dmills@friendlychevy.com. As the Genera... read more
Not worth going Was buying a used vehicle. Sales lady came with an offer and I asked “is the this best you can do for us” and she said “yes”. She didn’t even try to go back and see what else she could do. So we got up and left. Went to another dealership and same thing happened and I ask the same question and he was able to go back and got us the deal we liked.
Business response:
Gdiazs07, I am disappointed to hear that you had that experience. We almost always list our best price. It is a change from years past but simpler for the customer; however, we should always take the customer?s offer and see how close we can get. Our job is not to simply sell cars but we pride ourselves in a great customer experience. I have searched with the limited information I have from your review to find out just what happened. If you would, please contact me at (214) 920-1984 or dmills@friendlychevy.com. As the Genera... read more
Problem After Problem I wouldn’t recommend this dealership to anyone. Although the buying process can be less stressful than others, after purchasing your car you will have issue after issue. Even when it comes to the littlest things, like an oil change or waiting for a tire rotation. Nobody from managers to the lowest level of employment are on the same page, They need more employees to facilitate they’re growing customers when it comes to repairs on their vehicles. You have more people waiting for repairs and for their veh... read more
Business response:
Hi Alex, we appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. I'd like the opportunity to turn your experience around. Please reach out to me directly at 214-920-1987 at your earliest convenience to discuss how we can turn this experience into a positive one. Ronnie Smith Service Manager rsmith01@friendlychevy.com 214-920-1987
Problem After Problem I wouldn’t recommend this dealership to anyone. Although the buying process can be less stressful than others, after purchasing your car you will have issue after issue. Even when it comes to the littlest things, like an oil change or waiting for a tire rotation. Nobody from managers to the lowest level of employment are on the same page, They need more employees to facilitate they’re growing customers when it comes to repairs on their vehicles. You have more people waiting for repairs and for their veh... read more
Business response:
Hi Alex, we appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. I'd like the opportunity to turn your experience around. Please reach out to me directly at 214-920-1987 at your earliest convenience to discuss how we can turn this experience into a positive one. Ronnie Smith Service Manager rsmith01@friendlychevy.com 214-920-1987
Frequently asked questions about Friendly Chevrolet
How is Friendly Chevrolet rated?
Friendly Chevrolet has a 4.1 star rating with 965 reviews.
When is Friendly Chevrolet open?
Friendly Chevrolet is open now. It will close at 9:00 p.m.
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