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Friendly Chevrolet
- Auto Repair
- Dallas, TX
About this business
Friendly Chevrolet is a nationally recognized award-winning 14-acre dealership providing one-stop shopping with onsite New and Used Retail Sales, Light and Medium Duty Fleet Sales, Certified Chevrolet Service, Certified Fleet Service, Certified Collision Center, and one of the largest Parts and Accessories departments in the USA. Our state-of the-art facility offers customers a variety of amenities including free Wi-Fi, work stations, movie lounge, and children's play area to name a few. So bring the family and come hungry b... read more
Location details
2754 N Stemmons Fwy, Dallas, TX, 75207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | Closed |
Lack of Communications I contacted Perla (sales person) and made an appointment to view a car that was advertised. I was driving up to Dallas from Houston. I asked her to call me if she needed to contact me. Several days before I made the trip, the car was sold. No one called me. No one emailed me. No one texted me. I burned a tank of gas, put 500 miles on my car, and wasted 8 hours of driving. I had seen other reviews warning buying of poor communications by Friendly; no returned phone calls or replies. I should have believ... read more
Oil change In and out under 45 minutes (with appointment). They rotated tires and washed my Tahoe. Very nice experience!
2017 Chevrolet Impala My ongoing experience with with Friendly Chevrolet has been beyond horrible. My radio has not worked since March, my transmission has jerked since the purchase, the brakes squeal and no one seems to care or be able to fix what should be simple issues.
Business response:
Thank you for your feedback Wendy. Our service department has a different understanding of the issue. If you have the time please give our Service Director Louis a call at (214) 920-1914. He would love to put you in a loaner car and get all these issues settled.
Great price on 3/4 ton trucks Beat the other dealership price by over $5000 Would recommend to others. You can't even compare this dealers pricing to any in 100 mile radius
Business response:
Thank you for writing this wonderful review, Jerret! We appreciate your business and we're happy you had such a great experience at a fantastic price. Please come back to see us soon!
Still waiting on a call back from Ray I Bought a 2014 used Tahoe with a broken driver side door panel broken I spoke with Ray he said the will take care of it n I?m still waiting on them to fix it Waiting on Ray to call me back after I called him like 7 to 8 time I still haven got my truck fixed or Got any called back
Still waiting on a call back from Ray I Bought a 2014 used Tahoe with a broken driver side door panel broken I spoke with Ray he said the will take care of it n I’m still waiting on them to fix it Waiting on Ray to call me back after I called him like 7 to 8 time I still haven got my truck fixed or Got any called back
Tried to buy new truck but treated terribly Tried to buy a new truck, gave info for trade in and filled out credit application. After that the communication was terrible. I have never had a dealership not try and push a sale. I could not get a status on the deal or what was going on. After finally getting a hold of somebody well after 24 hours they said I got approved and I was like I knew that. But after the terrible communication I decided to call it off and go a different route. Worst I've ever been treated by a dealer
Business response:
Thank you for your feedback Brandon. We are sorry we failed at giving the customer service required for your vehicle. Our Internet Sales Director Caleb would love to talk to you about your experience. If you have the time, please give him a call at (214) 920-4171.
Service I love the service friendly provides. I would also recommend the dealer ship.
Friendly Chevrolet a necessity unfortunately I bought a car where I was sped through the process. I wasn't buying the Camaro. Bought the Cruze. I didn't get the tutorial to tell me all about my car just a quick 3 minute, here it is. I've taken it back to get major repairs done the last being over $1600 and each time, I didn't even get a car wash. The work has been good but don't expect polish or customer service. Granted, there are much worse dealerships out there.
Business response:
Hello Cynthia, we are sorry you had such a poor experience with our sales department. Our Sales Manager Tim would like to learn more about your experience and how to improve on it. If you have the time please give him a call at (214) 920-1925. Thank you for your feed back.
Frequently asked questions about Friendly Chevrolet
How is Friendly Chevrolet rated?
Friendly Chevrolet has a 4.1 star rating with 965 reviews.
When is Friendly Chevrolet open?
Friendly Chevrolet is closed now. It will open tomorrow at 8:30 a.m.
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