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Friendly Chevrolet
- Auto Repair
- Dallas, TX
About this business
Friendly Chevrolet is a nationally recognized award-winning 14-acre dealership providing one-stop shopping with onsite New and Used Retail Sales, Light and Medium Duty Fleet Sales, Certified Chevrolet Service, Certified Fleet Service, Certified Collision Center, and one of the largest Parts and Accessories departments in the USA. Our state-of the-art facility offers customers a variety of amenities including free Wi-Fi, work stations, movie lounge, and children's play area to name a few. So bring the family and come hungry b... read more
Location details
2754 N Stemmons Fwy, Dallas, TX, 75207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | Closed |
Friendly Chevrolet a necessity unfortunately I bought a car where I was sped through the process. I wasn't buying the Camaro. Bought the Cruze. I didn't get the tutorial to tell me all about my car just a quick 3 minute, here it is. I've taken it back to get major repairs done the last being over $1600 and each time, I didn't even get a car wash. The work has been good but don't expect polish or customer service. Granted, there are much worse dealerships out there.
Business response:
Hello Cynthia, we are sorry you had such a poor experience with our sales department. Our Sales Manager Tim would like to learn more about your experience and how to improve on it. If you have the time please give him a call at (214) 920-1925. Thank you for your feed back.
Sonic 2014 They were really nice and provided a awesome service. Answered all my questions and concerns
Friendly is the best! The easiest, most stress free car buying experience I've ever had! Garrett (Big Tex) was amazing. Had it not been for him, I wouldn't have bought my new car. He made it a great experience. I'm so grateful for the awesome customer service!
Review on service received from Vicente sales. I had the best experience at this dealership. The sales representative was very helpful and went above the expectation that I was expecting. I would refer my friends and family to this dealership. Thank you
Unhappy customer I went to friendly Chevrolet to get an oil change and to check why my ¿¿engine light was on. So they told me that the owners came up with this BRIGHT idea. U have to set up an appt which I had to wait 2 more woks. So in the mean time my oil level was under 25 percent. So 4 days later the service guy Jeremy called me. The reason my check eng. light was on rock arms so they fixed that supposdely. He told that my fuel injectors need replacing and air filter needed changing. They left this 2 things not done
Unhappy customer I went to friendly Chevrolet to get an oil change and to check why my ??engine light was on. So they told me that the owners came up with this BRIGHT idea. U have to set up an appt which I had to wait 2 more woks. So in the mean time my oil level was under 25 percent. So 4 days later the service guy Jeremy called me. The reason my check eng. light was on rock arms so they fixed that supposdely. He told that my fuel injectors need replacing and air filter needed changing. They left this 2 things not done
INFO ON SERVICE I took my fairly new under warranty 2015 Chevrolet to Friendly Chevrolet and ended up not having such a Friendly experience with the service department. After setting up an appointment to leave my vehicle for service a loaner car was going to be provided. As I walked around the vehicle to see if it had any damage I casually mentioned to the clerk, that It looked good, but it may have a few Oklahoma bugs on it after I returned back over the weekend. I was then informed by the clerk that my trip was going to be... read more
Business response:
Hello James. We are sorry about this poor experience you had. Although our vehicles don't have a kill switch for this, unfortunately not allowing our loaners our of state is still our policy for legal reasons. We are sorry that you weren't informed sooner and that you were told that the vehicle would shut off. Our clerk was given poor information from a now former employee. If you would like to give our Service Director Louis a call to see what we can do to work around this for you, please give him a call at (214) 920-1914.
Buyer Exceeded expectations. The salesman was new and we learned the vehicle I purchased together. Great customer service. Went out of his way to help and make the sale. Did his job great.
Business response:
Thank you for posting this great review, Frederick! We're happy our team member was so helpful for you and went out of his way to make sure you were taken care of. We hope you are enjoying your new vehicle and come back to see us again soon.
Oil Change Visit It was a very friendly and satisfactory visit. Robert is a very efficient and helpful member of this dealership.
Business response:
Thanks for sending in this great review Mayra! We're happy Robert took such great care of you. He's a great asset to our team, he'll appreciate that you took the time to write this. We hope you come see us again soon.
Frequently asked questions about Friendly Chevrolet
How is Friendly Chevrolet rated?
Friendly Chevrolet has a 4.1 star rating with 965 reviews.
When is Friendly Chevrolet open?
Friendly Chevrolet is open now. It will close at 9:00 p.m.
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