This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Friendly Chevrolet
- Auto Repair
- Dallas, TX
About this business
Friendly Chevrolet is a nationally recognized award-winning 14-acre dealership providing one-stop shopping with onsite New and Used Retail Sales, Light and Medium Duty Fleet Sales, Certified Chevrolet Service, Certified Fleet Service, Certified Collision Center, and one of the largest Parts and Accessories departments in the USA. Our state-of the-art facility offers customers a variety of amenities including free Wi-Fi, work stations, movie lounge, and children's play area to name a few. So bring the family and come hungry b... read more
Location details
2754 N Stemmons Fwy, Dallas, TX, 75207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | Closed |
Bait and switch pricing . Worst ever. Stay away! Went to buy a Chevy Cruze. They flat-out said they would not honor the price they listed on their web site. They would not honor the price listed on cars.com. Heck, they even had the same discount painted on their front window but they said, no. Shady, shady, shady. They showed me two other cars, but for both, they came in with a price that was literally thousands more than what they were advertising on their web site. Everything you think about when you think slimy car dealer... read more
Awful customer service Awful service. Bent my license plate, gave me the wrong key for my tires, and service helpers were not helpful at all. They were very sarcastic when I asked for help.
Business response:
Thank you for your review. We always strive for your complete satisfaction, so we're sorry to hear that you had a disappointing visit. Our management team will use comments such as yours to improve our service, and we look forward to serving you again. Sincerely - Friendly Chevrolet.
Worest Customer Service. The day after Memorial Day I came this dealer for oil change nd transmission flush. it was my first time to stop and get a service. After they finished the service they pulled the car in the front of the customer pick up and call me to the pay service fee which was $720.00 I paid and got my keys and get my car to go my next business meeting but I mmediately noticed my AirPods are not in the charger. I alert them that my AirPod is missing. After long talk they told they will check the camera and call ... read more
Business response:
Adan - Thank you for your review. We're sorry to hear about your experience. After speaking with our service team, none of them recalled seeing your Airpods on your vehicle when it was in for service. If you have any further questions, please let us know. sincerely - Friendly Chevrolet.
Not Happy Salesman was very helpful. But after I bought vehicle about 3 days later noticed that they only replaced rear tires a d not front so now I have two different brand of tires. If your not going to replace all tire so they are all the same brand then why even bother. Every dealership I have ever done business with have always .ade sure they replaced all tires to have the same brand. So I am extremely disappointed in that! So be aware!
Business response:
Joe - Thank you for your feedback. We're sorry that you were disappointed in your visit. Tires must always be replaced in pairs, but sometimes it's not necessary to replace all of them at once. We'd like to help answer any other questions you may have. Can you please contact our service manager, Danny Dougherty? He will be happy to assist further. ddougherty@friendlychevy.com or (214) 920-1914.
Service Department Same sound and noise that can?t be discovered by a tech for the last 15K miles. Wish there was more of an effort to fix a car that the consumer pays monthly for.
Business response:
Bryan - Thank you for your feedback. We appreciate your patience while we continue to try and diagnose your vehicle. If you have further questions, please contact our service manager, Ronnie Smith. He will be happy to assist further. rsmith01@friendlychevy.com or 214-920-1987.
Service Department Same sound and noise that can?t be discovered by a tech for the last 15K miles. Wish there was more of an effort to fix a car that the consumer pays monthly for.
Business response:
Bryan - Thank you for your feedback. We appreciate your patience while we continue to try and diagnose your vehicle. If you have further questions, please contact our service manager, Ronnie Smith. He will be happy to assist further. rsmith01@friendlychevy.com or 214-920-1987.
LIARS FRAUDS FAKES!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! They advertised a LT 2500 on cars.com and there own website for a certain price. I was texting Antonio to lock the deal down while I was texting him he said oh man another person is interested and that the truck just sold. Then he told me that was the fleet price if I buy 10 or more trucks at once. Huge waste of time all for nothing. The next morning I wake up and look on the website and the vehicle I was interested in didn't sell the same truck same vin same stock number wa... read more
Business response:
Bryant - Thank you for your review. We apologize for the pricing error. Our pricing is always fully disclosed on our website, but if you have further questions, please don't hesitate to let us know. Derek Mills, our General Sales Manager is available to help at dmills@friendlychevy.com or (214) 920-1984. Sincerely - Friendly Chevrolet.
they post a car and change the prince when u call posted a camaro on cargurus for $17360 2018 white ls coupe. i was ready to fly from Amarillo with cash (check) i called to confirm gave them their stock number and they said it was over $22,000. in my opinion that is unfair and mainly unfair to their competitors since they got the lead spot on cargurus
Business response:
William - Thank you for your interest in our Camaros. We're sorry for the confusion regarding pricing; glad we could provide clarification over the phone. If we can be of any further assistance, please contact Derek Mills, our General Sales Manager at dmills@friendlychevy.com or 214-920-1984. Sincerely - Friendly Chevrolet.
Liar Liar don't trust them My Camaro was towed to Friendly Chevrolet to be repaired. Geico total out my Camaro.Friendly contacted me about buying a new car .I got a quote online to buy a new Camaro. I go to purchase the new Camaro they added 2,000 dollars to the price of the because I didn' have a trade in vehicle . Dirty I will not buy another GM vehicle after 3 Malibu's and 2 Camaro. I'm done with Dirty sales procedures. Just say no. Not there
Business response:
Frenda - Thank you for your review. We're sorry to hear that your Camaro was totaled in an accident. Please let us know if you have questions about the financial details of your transaction and we will be happy to assist. Derek Mills, General Sales Manager, dmills@friendlychevy.com or 214-920-1984. Sincerely - Friendly Chevrolet.
Frequently asked questions about Friendly Chevrolet
How is Friendly Chevrolet rated?
Friendly Chevrolet has a 4.1 star rating with 965 reviews.
When is Friendly Chevrolet open?
Friendly Chevrolet is open now. It will close at 9:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com