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Freeman Mazda Dallas

4.5

About this business

Location details

1840 E Airport Fwy, Irving, TX, 75062, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.52,493 reviews
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JakkGraheek's profile image
JakkGraheek 
11 months ago

Great service from start to finish! Although I didn’t purchase a vehicle I can say this is one of the best experiences I’ve ever had at a dealership! 

Business response:

That is some high praise, we love to see it! Even though it didn't work out this time around, we hope we get to work with you again in the future. In the meantime, best of luck along your car search! 

cherianab's profile image
cherianab 
11 months ago

1-Thankyou - Norm Reeves Mazda , Irving , Texas - great service experience - had Excellent service by service advisor "Bryan Guidry" who was Fantastic and very knowledgable and honest and gave good advice re all services required ; 2- Thankyou also to Norm Reeves Mazda for the free Mazda loaner car while the Mazda CX9 was serviced - that is a "luxury car dealership experience" to get a free loaner and it is very appreciated ! Thankyou ! 

Business response:

We appreciate YOU! Thanks for coming to see us. Great service and loaner is the least we can do to ensure premier service experiences, that's just the status quo here at Norm Reeves Mazda Irving! 

brendamadison's profile image
brendamadison 
a year ago

No issues - work done when expected. Love the video recap you always send while looking at vehicle. 

Business response:

It's great to hear you value the video recap, Brenda! Feedback like that helps ensure our customers receive the best possible service. Thanks for trusting our team! 

Jeanneb3468's profile image
Jeanneb3468 
a year ago

Everyone was very helpful and it went as smooth as it could considering. I was able to get the exact options in the vehicle I wanted and they worked with my lease turn-in to Genesis. 

Business response:

Cheers to a successful visit! We hope you are loving every second behind the wheel of your new ride. Make sure to tag us if you share any pics of it on socials! 

phylliscopeland55's profile image
phylliscopeland55 
a year ago

I have bought m2 of my Mazdas at this location 10 years apart and had the same sales person on both occasions. So that indicates to me a good place to work and trust in buying from here. 

Business response:

Talk about longevity! Like our cars, we believe that the strength of our team lies in the cohesiveness we've been able to sustain! Thanks for the review! 

j_wrt7497's profile image
j_wrt7497 
a year ago

Everyone was professional and attentive . They worked well as a team to meet my requests. 

Business response:

At Norm Reeves Mazda, our motto is: "Better together." When our crew hustles, it makes things happen, like your 5-star experience. Thank you so much for letting us know that our efforts are working. We appreciate you, and please come see us again when you're ready for service or your next upgrade. 

brad.sewell's profile image
brad.sewell 
a year ago

Service is usually fast and they keep a list of future service needed. Scheduling is easy. 

Business response:

Thanks, Brad! Lyndsay here is on a mission to make scheduling as smooth as your driving. Give us a shout anytime you’re ready for your next pit stop! 

Shearrer.sandra.k's profile image
Shearrer.sandra.k 
a year ago

In an emergency they helped me out and got me going. Very nice service department 

RCONKLE1976's profile image
RCONKLE1976 
a year ago

My experience was easy with friendly and knowledgeable people. I would refer other people to Norm Reeves dealership. Both service and body shop are great also. 

Business response:

It’s fantastic to hear everything felt easy and that our team’s friendliness and expertise stood out. We’re thrilled you trust Norm Reeves enough to refer your friends and family, and we’ll be sure to pass along your kudos to both our service and body shop crews. Thanks for spreading the word about what makes our dealership special! 

Frequently asked questions about Freeman Mazda Dallas

How is Freeman Mazda Dallas rated?

Freeman Mazda Dallas has a 4.5 star rating with 2,493 reviews. 

When is Freeman Mazda Dallas open?

Freeman Mazda Dallas is open now. It will close at 8:00 p.m. 

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