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1840 E Airport Fwy, Irving, TX, 75062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
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When picking up the car, the process was efficient. Bryan, answered all questions, and ensured satisfaction. The service department followed up a few days later to confirm everything was working correctly. This showed a commitment to customer satisfaction and building a lasting relationship.
Business response:
Thanks for sharing this, and for giving Bryan and our service team a shout-out! We love making the car-care experience fit together as neatly as a finished puzzle: efficient pickup, clear answers, and thoughtful follow-up. It’s great to know every piece clicked into place for you.
Stephanie made this experience as smooth as and easy! There is a reason why this is my 6th Mazda with her! No hassle. No haggling on process. Just great service and understanding what I, as a customer wants.
Business response:
Wow, six Mazdas with Stephanie? That’s the kind of loyalty that makes our team grin ear to ear. Thanks for trusting us again. We’ll keep doing our best to earn that seventh visit.
We just bought our third Mazda from Stephanie. She's the best! We got a very good price for the new CX5 as well as for our trade-in. The whole process, as always, was easy and enjoyable. We will definitely buy our next Mazda from Stephanie. The service department is also great. Teri is by far the best person I have dealt with at any dealership's service department.
Business response:
Third Mazda from Stephanie? Now, that’s loyalty! We’re thrilled to hear you enjoyed both your purchase and service experiences. We’ll be here when you’re ready for Mazda number four!
I have been using this dealership for years and have always been pleased with their service on my two Mazda 3’s and my RX7. They give great customer service.
My service was prompt and the service center staff were very helpful. I will be going back.
Business response:
Thanks so much for the shout-out! We love hearing that our service team made your visit quick and helpful. Keeping you on the road with prompt care is exactly what we aim for, and we’ll be ready with the same fast, friendly service next time you need us.
I recently purchased a 35th Anniversary Mazda Miata from Norm Reeves Mazda, and it was hands down the best car-buying experience I've ever had. Stephanie Foreman was my salesperson, and she was fantastic from start to finish. This particular car was extremely limited and hard to find. I had bought a vehicle from this dealership before, so I reached out again for this one. I spoke with Stephanie on the phone, but unfortunately, every allocation had already been spoken for almost immediately after the press release. Still, Ste... read more
Business response:
Wow, you turned a car hunt into a true treasure quest! Stephanie and Lance loved teaming up to hunt down your anniversary Miata, and Brian was happy to tie up the financing bow. Thanks for making us your go-to crew. We’ll be here when the next limited edition rolls around!
Everyone at Norm Reeves Mazda is so personable and professional - I always know I’m going to be taken care of. Stephanie is always upfront with sharing or finding information. She sticks with you through the entire process. Brian handled the financing smoothly and efficiently, even with researching answers to questions. Even trainee Payton (Peyton?) was on his game. Thank you!
Business response:
Woohoo! We appreciate you shouting out our dealership MVPs. We’re thrilled Stephanie kept you in the loop, Brian smoothed out the numbers, and Peyton jumped in like a pro. Thanks for letting our whole team champion your experience. We’ve got you covered next time, too!
Friendly, efficient, and very helpful. Everyone was very knowledgeable in their positions. I was in and out in a jiffy.
Freeman Mazda Dallas has a 4.5 star rating with 2,210 reviews.
Freeman Mazda Dallas is closed now. It will open tomorrow at 9:00 a.m.
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