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Freeman Mazda Dallas
- Car Dealers
- Irving, TX
About this business
Visit Freeman Mazda to experience our large selection of new cars, Certified Pre-Owned, service, parts, and financing. Located in Irving, this Mazda dealership is located at 1850 E. Airport Freeway.
Location details
1840 E Airport Fwy, Irving, TX, 75062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
I’m and long time customer and the dealership and the Mazda service center take excellent care of their customers.
Business response:
Amazing customers like you inspire us every day! It's a pleasure to serve you here at Norm Reeves Mazda. Until next time!
Great service. Timely. Informative. Y Y Y Y Y Y Y Y Y Y Y
Business response:
Thank you for sharing your feedback on our service, Todd. We pride ourselves on timely, informative care and are delighted you experienced that firsthand. Your positive response inspires us to maintain our high standards every day.
Service is good, but $200 for the 15,000 mileage was higher than expected and took longer to complete than expected.
Business response:
Lisa, we value your honest input about your recent service experience. We understand that the pricing and duration for the 15,000-mile service didn’t match your expectations, and we’re always looking for ways to enhance our processes. We hope you’ll visit us again so we can deliver a 5-star experience next time.
Excelente, prestan un buen servicio, el personal es muy atento y cordial. Lo bueno es que cuentan con el Señor Salvador Torres que habla en español y su trabajo es muy eficiente!
Business response:
Muchas gracias por compartir tan grata experiencia; nos alegra saber que Salvador Torres y nuestro equipo te atendieron de manera tan eficiente y cordial. Valoramos profundamente tu reconocimiento y nos enorgullece contar con personal que habla tu idioma para brindarte el mejor servicio. Te invitamos a utilizar nuestro sistema de programación de servicios en línea, que facilita y agiliza cada visita.
I had an amazing experience @ Norm Reeves Mazda car dealership everything went perfectly. Very nice place, very clean, staff is very polite and attentive.
Business response:
Thank you so much for sharing your excellent review! These lovely words mean a lot to us. Thanks for trusting Norm Reeves Mazda, and if you need help with your next upgrade or a service appointment, we're here for you.
Scheduled appointment was not on the schedule. Issue that should have been found in the previous visit, 2 weeks earlier found.
Business response:
We’re disappointed that we didn’t meet your expectations during your Mazda service visit two weeks ago. However, we're pleased that we could discover the issue this time. We hope that you will consider returning so that we can regain your trust. We also will be addressing the fact that your appointment did not appear in our schedule. Thanks for letting us know.
I took my car in for a 100k service. The brake job had to be redone but they covered the labor. It was a satisfactory ending but next time I will replace the rotors instead of resurfacing.
Business response:
Hello, we're glad that your service worked out in the end and appreciate your honest feedback. If you have any questions for us or need help with something else, please don't hesitate to reach out.
The dealer is very productive to get the things done , mean to say never leave the customer without a car they wanted
Business response:
Thank you for rating us 5 stars. It's important to us that our customers find great cars they'll love driving, and our service team is here to keep your ride in top shape, too!
I am so appreciative for Angela and my entire experience at Norm Reeves Mazda! Recently my Mazda’s battery died, and even after replacing the battery, the car wouldn’t start! I was extremely stressed out but Norm Reeves answered my phone call, had my car towed, offered a replacement vehicle, and had my car fixed in no time. I felt really well taken care of and m thankful for how kind and friendly Angela and the rest of the staff was. Thank you!
Frequently asked questions about Freeman Mazda Dallas
How is Freeman Mazda Dallas rated?
Freeman Mazda Dallas has a 4.5 star rating with 1,950 reviews.
When is Freeman Mazda Dallas open?
Freeman Mazda Dallas is closed now. It will open at 9:00 a.m.
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