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Freeman Mazda Dallas
- Car Dealers
- Irving, TX
About this business
Location details
1840 E Airport Fwy, Irving, TX, 75062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Awful sales practices, don’t rest customers fairly. Go elsewhere at all costs, if you want to be treated fairly.
Business response:
Hi, Barb. We haven't been able to find a record of your visit in our system. If you believe this to be a mistake and you did actually visit us, please contact Trenton Boe at trenton.boe@normreeves.com. Thank you.
The staff at Norm Reeves really knows how to treat a customer. They are all nice, professional and a pleasure to work with and no pressure.
Business response:
This is great to hear, Don. We want to roll out the welcome wagon for every guest, so it's nice to know Brian and Stephanie did just that. See you next time!
Wouldn’t go anywhere else! This is our 4th vehicle to purchase from Stephanie! Her experience and expertise is top notch! Brian was absolutely amazing! Thank you for taking care of us!
Business response:
They say the third time's the charm, but we think the fourth time is even better! Thanks for choosing us again and again, Carla.
Thaddeus was great to work with. He even picked me up from the DFW airport as I was purchasing my vehicle from out of state. Would highly reccomend this group!
Business response:
Now that’s first-class treatment! Going the extra mile, or in this case, runway, is what we’re all about. We’re so glad your journey with us was seamless from touchdown to takeoff. Thank you for the five-star recommendation!
It was great working with Jerry. He was very helpful and knowledgeable and made the experience stress free
Business response:
Working with Jerry sounds like the perfect beach day! We’re so glad he made the experience enjoyable from start to finish. Thank you for the five-star review. We appreciate you riding the wave with us!
Great place and I like the fact that finance is in the same building now.
Business response:
Usman, you’ve unlocked the secret to seamless car shopping! Having finance right there fits perfectly into the big picture, making everything click effortlessly. Stop by again and see what other pieces of the puzzle we can make fit perfectly for you!
Had a lot of issues with getting the finance manager to call back and get paperwork done. Daughters trade-in car should’ve been. paid by the dealership, but never got done.
Business response:
Hello, Deeann. We always want a great experience for every guest, and we're disappointed to hear about the challenges you faced with the finance process and your daughter's trade-in. We'd like to hear from your daughter directly about the problems she faced so we can better understand the situation and provide assistance. Please have her reach out to our General Manager, Trenton Boe, at trenton.boe@normreeves.com.
Thank you for a great car buying experience. Excellent Service! Financing was able to beat my NavyFederal pre-approval.
Business response:
Thanks so much for sharing this big win with us! When service and savings both rise to the top, that's a strong combination. We'll make sure to congratulate the team on a job well done and are here if you need anything else in the future.
Spent over 5 hours at this dealership after coming in specifically to look at new Mazdas with the advertised low APR financing. Instead, Mo repeatedly pushed toward a used “dealer loaner” that was described as a great value, despite not being what I came in for. I was told they could compare rates for both the used car and the new car I originally wanted. After sitting for nearly two hours waiting to speak with finance, I used that time to research the used vehicle and discovered it was not the good deal it was being present... read more
Business response:
Claire, it’s clear your visit didn’t go as smoothly as you anticipated, and we understand how frustrating that can be after coming in with specific expectations. We appreciate the level of detail you provided, and your feedback has been shared internally for review. Our team is available to discuss the experience further if you’d like to provide additional insights. Please contact our GM, Trenton Boe, at trenton.boe@normreeves.com.
Frequently asked questions about Freeman Mazda Dallas
How is Freeman Mazda Dallas rated?
Freeman Mazda Dallas has a 4.5 star rating with 2,790 reviews.
When is Freeman Mazda Dallas open?
Freeman Mazda Dallas is open now. It will close at 8:00 p.m.
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