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Freeman Mazda Dallas
- Car Dealers
- Irving, TX
About this business
Location details
1840 E Airport Fwy, Irving, TX, 75062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
THREE months and they still have not given me the title to the vehicle I purchased outright. No communication from the dealership on why I have not received the title, ever. When I contacted them about 45 days after the trade, I was told everything had been processed and I would receive it shortly. 45 days later, still nothing. Please look elsewhere for a vehicle where the dealership can actually process a trade correctly and timely.
Business response:
Thank you for sharing your experience. We understand how frustrating it can be to wait for important paperwork, and we want to help resolve this issue for you. Please reach out to our GM, Trenton Boe, directly at trenton.boe@normreeves.com, so we can review your situation and provide the clarification or next steps you need.
Friendly and welcoming staff, Financing gave me a chance to own a new CX5. It was a quick and easy process . Was great talking to the staff who helped me from start to finished.
Business response:
Your review wrapped us up like a cozy blanket on a chilly day! We’re thrilled you felt welcomed and supported throughout your CX-5 purchase. Knowing the team made your experience so smooth is the best kind of reward. We hope every drive brings that same warm feeling, and we'd love to help your friends and family as we helped you.
Good communications and followup process on plates and registration. Great pricing and trade in process.
Business response:
Thanks for the shoutout! We’re glad the plates, registration, and trade-in process all went smoothly and that you felt taken care of from start to finish.
Everyone was kind knowledgeable and i had a good experience purchasing my new Mazda. Professional
Business response:
From the first handshake to the final keys, it appears that your Mazda purchase was handled with top-tier professionalism! Everyone on our team was thrilled to make the process smooth, easy, and guided by expert advice. We’re glad the experience was a winning drive all the way.
answered all my questions. Explained all the repair & check points that the vehicle needed. Awesome & will recommenced all my family & friends.
Business response:
A 5-star review like this makes our day! Our service department is dedicated to helping drivers stay on the road safely and confidently. Please reach out anytime if we can assist you with anything else.
Great service and they were extremely clear of my car needs and offer services to correct new issues concerning my vehicle. Love the cute card left in the vehicle and love the fresh wash services given.
Business response:
Your 5-star feedback made our day! It’s wonderful to know that our team provided the top-notch service you deserve. We can’t wait to welcome you back next time!
The service department diagnosed and repaired the issues promptly. It was a good experience over all.
Business response:
Our squad of Mazda experts is always ready to answer the call and save the day! We're glad to hear your vehicle received the professional service it needs. You can rely on us whenever you need a team of heroes to rush to your aid!
Professional. Courteous. Thorough. Knowledgeable. Honest. Great customer service. Making car repair a little less painful.
The salesman Jerry was top notch. Loved working with him. Made my mother feel at ease through the entire process.
Frequently asked questions about Freeman Mazda Dallas
How is Freeman Mazda Dallas rated?
Freeman Mazda Dallas has a 4.5 star rating with 2,493 reviews.
When is Freeman Mazda Dallas open?
Freeman Mazda Dallas is open now. It will close at 8:00 p.m.
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