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Freeman Mazda Dallas
- Car Dealers
- Irving, TX
About this business
Location details
1840 E Airport Fwy, Irving, TX, 75062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
I had a great experience with the car maintenance service. The staff was very professional and attentive during the entire process. They clearly explained all the maintenance items and made sure I understood what was being done. The service attitude was excellent, and they took my requests seriously, including carefully completing the car wash as I asked. Overall, I’m very satisfied and appreciate their dedication to quality service.
The service provider was very helpful, and I am satisfied with the work done on my car.
Business response:
Thanks so much for sharing! We love delivering fast, easy maintenance, and we’re already looking forward to your next visit. Our convenient online scheduling is available whenever you need it.
It was very pleasant experience. Lobby with good facilities. Reasonable waiting time. Clear communication from the staff.
Business response:
Hi Mahesh—thank you for noting our comfortable lobby amenities and reasonable wait times. We’re thrilled our team’s clear communication helped make your visit so pleasant. Can’t wait to welcome you back to Norm Reeves Mazda!
After writing an honest review of my experience with the dealership, I was asked to call the GM, and then the Sales Manager who asked me to bring my vehicle in to look at. I did as requested and was told the same thing as before the car was sold as is or I could spent 1k to repair a sunroof screen, that did not work when I purchased the vehicle on 3/18. The SM did not speak with me, someone else did. They did not offer me gas or anything after having me waste my time and resources. Definitely Disappointed in DeSoto.
Walking into the dealership a couple of hours before closing, I wasn’t expecting a life-changing experience—but that’s exactly what I got. There was no one at the front when I arrived, but Mark came over and greeted us right away and then brought over the one and only Kharion. From the moment we sat at his desk, I knew I was in good hands. I showed him the car I wanted, and he quickly grabbed the key so we could go for a test drive. After the drive, I noticed some paint chips on the car and asked if they could be touched up—... read more
Stephanie Foreman was fantastic in helping me get into my new lease of a beautiful blue 2025 CX30. She really went above and beyond and worked with me with my special circumstances. Rodney King ushered me through the financing process with kindness and efficiency. I couldn’t be more pleased.
Business response:
Congratulations on your beautiful blue Mazda CX-30! We're so glad you found a striking vehicle that you love to drive. We'd love to hear about any upcoming travel plans when you visit us for your first service appointment.
Amazing service, amazing people. I have never ever seen so friendly service. I've been returning for 15 years.
Business response:
Fifteen years of having you with us—that’s the highest compliment we could ask for! We’re so grateful for your loyalty and thrilled our team continues to deliver that friendly, welcoming service you’ve come to expect. Here’s to many more amazing visits ahead!
Awesome experience in getting my Mazda speed 6 serviced and work done. Brian is an awesome person. Joshua is the master of mazdas. His workmanship expertise and cheerful attitude and suggestions are impressive. He is well known in DFW as an expert in Mazdas. This helped a lot with the transmission service and he treats all cars as his own.
Albeit coming informed about what price to buy the new car and what is my bottom dollar for my trade and then informing them that this is the deal and no negotiations, they wanted to do the typical waste my time process of negotiating. I walked out and then conducted my business via email and they finally caught on. Then I had to wait forever to give them my money with the finance manager. Then the dealer prep was awful by not checking the car as I found wheel scratches and bumper scratches. They at least gave me a loaner ca... read more
Frequently asked questions about Freeman Mazda Dallas
How is Freeman Mazda Dallas rated?
Freeman Mazda Dallas has a 4.5 star rating with 2,493 reviews.
When is Freeman Mazda Dallas open?
Freeman Mazda Dallas is open now. It will close at 8:00 p.m.
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