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Freeman Mazda Dallas

4.5

About this business

Visit Freeman Mazda to experience our large selection of new cars, Certified Pre-Owned, service, parts, and financing. Located in Irving, this Mazda dealership is located at 1850 E. Airport Freeway. 

Location details

1840 E Airport Fwy, Irving, TX, 75062, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.52,099 reviews
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smunagala09's profile image
smunagala09 
4 months ago

I had an amazing experience @ Norm Reeves Mazda car dealership everything went perfectly. Very nice place, very clean, staff is very polite and attentive. 

Business response:

Thank you so much for sharing your excellent review! These lovely words mean a lot to us. Thanks for trusting Norm Reeves Mazda, and if you need help with your next upgrade or a service appointment, we're here for you. 

umbra111's profile image
4 months ago

Scheduled appointment was not on the schedule. Issue that should have been found in the previous visit, 2 weeks earlier found. 

Business response:

We’re disappointed that we didn’t meet your expectations during your Mazda service visit two weeks ago. However, we're pleased that we could discover the issue this time. We hope that you will consider returning so that we can regain your trust. We also will be addressing the fact that your appointment did not appear in our schedule. Thanks for letting us know. 

darrellhenke's profile image
darrellhenke 
4 months ago

I took my car in for a 100k service. The brake job had to be redone but they covered the labor. It was a satisfactory ending but next time I will replace the rotors instead of resurfacing. 

Business response:

Hello, we're glad that your service worked out in the end and appreciate your honest feedback. If you have any questions for us or need help with something else, please don't hesitate to reach out. 

amalaglory2010's profile image
amalaglory2010 
4 months ago

The dealer is very productive to get the things done , mean to say never leave the customer without a car they wanted 

Business response:

Thank you for rating us 5 stars. It's important to us that our customers find great cars they'll love driving, and our service team is here to keep your ride in top shape, too! 

jordan.leigh.williams's profile image
jordan.leigh.williams 
4 months ago

I am so appreciative for Angela and my entire experience at Norm Reeves Mazda! Recently my Mazda’s battery died, and even after replacing the battery, the car wouldn’t start! I was extremely stressed out but Norm Reeves answered my phone call, had my car towed, offered a replacement vehicle, and had my car fixed in no time. I felt really well taken care of and m thankful for how kind and friendly Angela and the rest of the staff was. Thank you! 

Hay's profile image
4 months ago

I had excellent technical communication with both the service advisor as well as the technician working on my vehicle. 

clint.d.taylor's profile image
clint.d.taylor 
4 months ago

Overall excellent. Angela (service advisor) and Josh (technician) are outstanding. I have been returning to them for all my Mazda work for more than 10 years. 

jimmarchiony's profile image
jimmarchiony 
4 months ago

Excellent, although replacing spark plugs is way too expensive. I received timely service as always. 

Business response:

We're glad to hear that you were satisfied with your service for your Mazda, Jim! We understand how costly many necessary parts like spark plugs can be. Remember that you can take advantage of our service specials during your next appointment. Thanks so much! 

brianguy's profile image
4 months ago

They do a great job of keeping you informed and the service is usually fast 

Business response:

That's so great to hear, Brian! We're pleased that you felt well-informed and that the service seemed efficient. Don't forget that we also have service specials you can consider before you arrive at your next service appointment. Thank you! 

Frequently asked questions about Freeman Mazda Dallas

How is Freeman Mazda Dallas rated?

Freeman Mazda Dallas has a 4.5 star rating with 2,099 reviews. 

When is Freeman Mazda Dallas open?

Freeman Mazda Dallas is closed now. It will open at 9:00 a.m. 

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