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1840 E Airport Fwy, Irving, TX, 75062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
To the point discussion, straight forward and transparent about the maintenance requirements vs “recommendations”.. Service has always been good, car inside and outside is clean and spotless 🙂. Pretty busy too - had to wait about 3 hrs for a regular 35k service - but then that rush is probably a statement of their service quality being better.
Business response:
Hi Sandeep, thanks for your candid feedback! We're glad you appreciated our straightforward approach to maintenance, and we're happy to hear the quality of service and cleanliness left a great impression. Thanks for your patience while waiting, and please consider trying out our online service scheduler next time.
It was a good experience but would recommend them to be more responsive in terms of services
Business response:
Hello, thank you for sharing your experience with us. We’re always looking for ways to improve our responsiveness, and your feedback helps us get better every day. We hope to deliver a 5-star visit next time!
Angela was extremely helpful thorough understood the issues with my car and resolved it.she maid my experience with the dealership very plseant. I have no hesitation to return to the dealership and recommend others to do so. Isam Alimam
Business response:
Isam, we're delighted to hear Angela made your visit a pleasant one by really understanding and resolving your car issues. Your kind words and willingness to recommend us means a lot, and we're proud to have team members who make a difference. We look forward to serving you again whenever you need us!
Great experience! We made the deal pretty quickly, and I am very glad with the new car...
They made the process very easy and were very honest as well. Would definitely come back and buy another car here.
Business response:
Thanks, Dena! Mark and Shawnee enjoyed working with you, and we wish you the best with your new Mazda. We'd love to see you back when it's time for service, so feel free to request an appointment with us online when the time comes.
A really great experience. Mike, Lance, and Brian were all extremely friendly and helpful. It took a while because it was busy but they ensured me that they'd keep the place open long enough to get the deal done! No shady business tactics, really up front and honest.
I have always been treated like family in ensuring my cars highest quality, safest performance.
Business response:
Everyone is family at Norm Reeves Mazda! Thank you for sharing your experiences, we love welcoming you back time and time again. Reach out if you ever need anything!
From the moment we walked in, Thaddeus made my wife and me feel welcome. He explained everything thoroughly and was very upfront about what he could do. Great experience!
As always the services was done properly and complete in timely manner. Service has always been good and use the dealership for my maintenance on the car.
Business response:
Thank you for your loyal support. We’re delighted to learn that our team completed your maintenance promptly and with great attention to detail. Your continued trust inspires us to always deliver top-notch service.
Freeman Mazda Dallas has a 4.5 star rating with 2,210 reviews.
Freeman Mazda Dallas is closed now. It will open at 9:00 a.m.
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