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Freeman Mazda Dallas
- Car Dealers
- Irving, TX
About this business
Location details
1840 E Airport Fwy, Irving, TX, 75062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Excellent customer service. From the time I purchased my vehicle, I have been extremely pleased all services and follow ups.
Good location and friendly people. I received updates as service was performed. All good! Thanks….
Business response:
Thanks, Irma! It was such a pleasure to see you and help you with the services you needed. We'd love to welcome you back for another experience in the future, and please feel free to check out our service and parts specials anytime. Have a great rest of your day!
The deal could have been better, if the original sales agent or someone had checked the screen for sunroof. I discovered it did not work a few days after purchasing the vehicle, and was told it was nothing I could do. I wish I had been offered to bring it in to be checked out. That is big investment and I that was the least they could do. I do realize that it was an as is deal, however that would have been nice. I only had it 3 days and never tried to close/use it before the then.
Business response:
Hi Traci, thank you for sharing your experience and feedback with us. We understand that discovering a malfunction with your sunroof must be disappointing, especially with a significant investment. We invite you to contact our General Manager, Trenton Boe, at Trenton.boe@normreeves.com, so we can discuss any further concerns you might have.
Nice purchase experience at this dealership. Seven, eight, nine, ten, eleven, twelve, thirteen, fourteen, fifteen.
Business response:
Hi, we're glad you had a pleasant purchase! It's always nice to hear from our customers. Was there a team member who did an exceptional job helping you? If so, we'd love to hear more!
To the point discussion, straight forward and transparent about the maintenance requirements vs “recommendations”.. Service has always been good, car inside and outside is clean and spotless 🙂. Pretty busy too - had to wait about 3 hrs for a regular 35k service - but then that rush is probably a statement of their service quality being better.
Business response:
Hi Sandeep, thanks for your candid feedback! We're glad you appreciated our straightforward approach to maintenance, and we're happy to hear the quality of service and cleanliness left a great impression. Thanks for your patience while waiting, and please consider trying out our online service scheduler next time.
It was a good experience but would recommend them to be more responsive in terms of services
Business response:
Hello, thank you for sharing your experience with us. We’re always looking for ways to improve our responsiveness, and your feedback helps us get better every day. We hope to deliver a 5-star visit next time!
Angela was extremely helpful thorough understood the issues with my car and resolved it.she maid my experience with the dealership very plseant. I have no hesitation to return to the dealership and recommend others to do so. Isam Alimam
Business response:
Isam, we're delighted to hear Angela made your visit a pleasant one by really understanding and resolving your car issues. Your kind words and willingness to recommend us means a lot, and we're proud to have team members who make a difference. We look forward to serving you again whenever you need us!
Great experience! We made the deal pretty quickly, and I am very glad with the new car...
They made the process very easy and were very honest as well. Would definitely come back and buy another car here.
Business response:
Thanks, Dena! Mark and Shawnee enjoyed working with you, and we wish you the best with your new Mazda. We'd love to see you back when it's time for service, so feel free to request an appointment with us online when the time comes.
Frequently asked questions about Freeman Mazda Dallas
How is Freeman Mazda Dallas rated?
Freeman Mazda Dallas has a 4.5 star rating with 2,493 reviews.
When is Freeman Mazda Dallas open?
Freeman Mazda Dallas is open now. It will close at 8:00 p.m.
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