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Freeman Mazda Dallas

4.5

About this business

Visit Freeman Mazda to experience our large selection of new cars, Certified Pre-Owned, service, parts, and financing. Located in Irving, this Mazda dealership is located at 1850 E. Airport Freeway. 

Location details

1840 E Airport Fwy, Irving, TX, 75062, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.52,099 reviews
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pandyanandan's profile image
pandyanandan 
3 months ago

Awesome experience in getting my Mazda speed 6 serviced and work done. Brian is an awesome person. Joshua is the master of mazdas. His workmanship expertise and cheerful attitude and suggestions are impressive. He is well known in DFW as an expert in Mazdas. This helped a lot with the transmission service and he treats all cars as his own. 

needyouradvice's profile image
needyouradvice 
3 months ago

Albeit coming informed about what price to buy the new car and what is my bottom dollar for my trade and then informing them that this is the deal and no negotiations, they wanted to do the typical waste my time process of negotiating. I walked out and then conducted my business via email and they finally caught on. Then I had to wait forever to give them my money with the finance manager. Then the dealer prep was awful by not checking the car as I found wheel scratches and bumper scratches. They at least gave me a loaner ca... read more

walk934's profile image
3 months ago

Excellent customer service. From the time I purchased my vehicle, I have been extremely pleased all services and follow ups. 

Irma's profile image
3 months ago

Good location and friendly people. I received updates as service was performed. All good! Thanks…. 

Business response:

Thanks, Irma! It was such a pleasure to see you and help you with the services you needed. We'd love to welcome you back for another experience in the future, and please feel free to check out our service and parts specials anytime. Have a great rest of your day! 

TRACI.SANDERS's profile image
TRACI.SANDERS 
3 months ago

The deal could have been better, if the original sales agent or someone had checked the screen for sunroof. I discovered it did not work a few days after purchasing the vehicle, and was told it was nothing I could do. I wish I had been offered to bring it in to be checked out. That is big investment and I that was the least they could do. I do realize that it was an as is deal, however that would have been nice. I only had it 3 days and never tried to close/use it before the then. 

Business response:

Hi Traci, thank you for sharing your experience and feedback with us. We understand that discovering a malfunction with your sunroof must be disappointing, especially with a significant investment. We invite you to contact our General Manager, Trenton Boe, at Trenton.boe@normreeves.com, so we can discuss any further concerns you might have. 

atalas782's profile image
atalas782 
3 months ago

Nice purchase experience at this dealership. Seven, eight, nine, ten, eleven, twelve, thirteen, fourteen, fifteen. 

Business response:

Hi, we're glad you had a pleasant purchase! It's always nice to hear from our customers. Was there a team member who did an exceptional job helping you? If so, we'd love to hear more! 

Sandeep Bhat's profile image
Sandeep Bhat 
3 months ago

To the point discussion, straight forward and transparent about the maintenance requirements vs “recommendations”.. Service has always been good, car inside and outside is clean and spotless 🙂. Pretty busy too - had to wait about 3 hrs for a regular 35k service - but then that rush is probably a statement of their service quality being better. 

Business response:

Hi Sandeep, thanks for your candid feedback! We're glad you appreciated our straightforward approach to maintenance, and we're happy to hear the quality of service and cleanliness left a great impression. Thanks for your patience while waiting, and please consider trying out our online service scheduler next time. 

NA's profile image
3 months ago

It was a good experience but would recommend them to be more responsive in terms of services 

Business response:

Hello, thank you for sharing your experience with us. We’re always looking for ways to improve our responsiveness, and your feedback helps us get better every day. We hope to deliver a 5-star visit next time! 

Isam.alimam's profile image
Isam.alimam 
3 months ago

Angela was extremely helpful thorough understood the issues with my car and resolved it.she maid my experience with the dealership very plseant. I have no hesitation to return to the dealership and recommend others to do so. Isam Alimam 

Business response:

Isam, we're delighted to hear Angela made your visit a pleasant one by really understanding and resolving your car issues. Your kind words and willingness to recommend us means a lot, and we're proud to have team members who make a difference. We look forward to serving you again whenever you need us! 

Frequently asked questions about Freeman Mazda Dallas

How is Freeman Mazda Dallas rated?

Freeman Mazda Dallas has a 4.5 star rating with 2,099 reviews. 

When is Freeman Mazda Dallas open?

Freeman Mazda Dallas is closed now. It will open at 9:00 a.m. 

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