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Freeman Mazda Dallas

4.5

About this business

Location details

1840 E Airport Fwy, Irving, TX, 75062, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.52,790 reviews
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dacrese's profile image
dacrese 
a year ago

Great service and they were extremely clear of my car needs and offer services to correct new issues concerning my vehicle. Love the cute card left in the vehicle and love the fresh wash services given. 

Business response:

Your 5-star feedback made our day! It’s wonderful to know that our team provided the top-notch service you deserve. We can’t wait to welcome you back next time! 

Sukhwanc's profile image
Sukhwanc 
a year ago

The service department diagnosed and repaired the issues promptly. It was a good experience over all. 

Business response:

Our squad of Mazda experts is always ready to answer the call and save the day! We're glad to hear your vehicle received the professional service it needs. You can rely on us whenever you need a team of heroes to rush to your aid! 

aletamphelps's profile image
aletamphelps 
a year ago

Professional. Courteous. Thorough. Knowledgeable. Honest. Great customer service. Making car repair a little less painful. 

abelmoreno921's profile image
abelmoreno921 
a year ago

The salesman Jerry was top notch. Loved working with him. Made my mother feel at ease through the entire process. 

gabriel.bargas's profile image
gabriel.bargas 
a year ago

My driver's side seat belt retractor still is not fixed after 18 months. Sent a letter to general manager but got no response. Would like regional manager to contact me. 

Business response:

We're sorry to hear about your frustration, Gabriel. We'd like to investigate this situation regarding your driver's side seat belt retractor and determine the cause of the issue. Can you please email Trenton Boe at Trenton.boe@normreeves.com with information about your experience? That way, we can verify your information and take further action. Thank you. 

Bryang340's profile image
Bryang340 
a year ago

They are always courteous, efficient and knowledgeable and fast.. detailing group is great also🥰🥰🥰always enjoy my visits!!! 

Business response:

Step right up! Your trips to the dealership are a whirlwind of courteous service, fast attention, and sparkling detail work. We love seeing you enjoy the ride every time and can’t wait to make your next visit another festive experience. 

pensilver51's profile image
pensilver51 
a year ago

No complaints. Everyone is courteous and professional. I like having the link that allows me to see what's going on with my vehicle 

Business response:

With the ability to track your vehicle and a professional team on your side, it sounds like you had mission control-level service! We’re glad everything went smoothly. Thanks for letting us guide your visit. 

dgkintx's profile image
dgkintx 
a year ago

Fabulous Service Advisor makes the difference It is what keeps me coming back as opposed to closer dealership 

Deborahtierneytx's profile image
Deborahtierneytx 
a year ago

It was so nice! ! Efficient and professional. The only improvement would be if you were closer to my house. 

Business response:

Deborah, Salvador and the team were thrilled to swoop in and make your visit effortless! We’ll keep hoping for super-speed teleportation to be closer to you, but in the meantime, we’re glad you found the service top-notch. Thanks for sharing your five-star experience! 

Frequently asked questions about Freeman Mazda Dallas

How is Freeman Mazda Dallas rated?

Freeman Mazda Dallas has a 4.5 star rating with 2,790 reviews. 

When is Freeman Mazda Dallas open?

Freeman Mazda Dallas is open now. It will close at 8:00 p.m. 

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