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Freeman Mazda Dallas
- Car Dealers
- Irving, TX
About this business
Location details
1840 E Airport Fwy, Irving, TX, 75062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
I drove 4 1/2 hours to purchase a car from this dealership on 9 April 25. Due to me changing cars, I spent 7 hrs there because the finance person didn’t want to take the check from the bank even though it was blessed by the bank. He was trying to get me to finance in house and would not budge. Fast forward to 21 May 25, I contacted Mazda Irving and spoke with Salina Torres as I haven’t received my license plates and the paper plates are due to expire on 6 June 25. Trent Boe (General Manager) reached out on 22 May 25 stating ... read more
Business response:
Denise, we're so sorry you’ve had such a frustrating experience waiting for your plates. We apologize for the inconvenience and will follow up with our team about this issue. Please email Trent at Trenton.boe@normreeves.com if you need anything else.
This is the nearest Mazda dealership from my house. And I get a pretty good service and maintenance in my lovely car and Bryant he is very good and he always tells me what my car needs
Business response:
Wow, having a neighbor like you makes our day! 🏡 We’re thrilled Bryant’s keeping your lovely Mazda in tip-top shape! Thanks for trusting us just down the road, and we look forward to many more pit stops together.
I always enjoy my visits. The attention to detail is great. Even though the name has changed things are still great.
Business response:
Names may change, but our dedication to our customers will always remain! Thank you so much for giving us this 5-star standing ovation. We'll always be here for you, and if you need anything, give us a call or use the contact form on our site.
Lindsay was very friendly and helpful. She kept me updated and was very nice. Please thank her, Terri and Josh for me.
Business response:
Woohoo, Shawn! We’ll be sure to give Lindsay, Terri, and Josh a big high-five from you. Thanks for letting us make your day a little brighter!
Loved coming here, everyone was welcoming and friendly. I thought the video and guide made by the technician was great!
Business response:
Yay! So glad you felt at home and enjoyed the technician’s video guide. Swing by when you're ready for the sequel.
The dealership made sure I was happy with my car. But after I bought it, I got a weird phone call from someone who said they were from Norm Reeves Mazda, and they had the financial institution on the phone with them, and there was something about my owing a balance on my trade-in. I told them they shouldn’t be calling me about that without already knowing the answer and that it alarmed me that they were calling. When I called the dealership I left message after message after message to find out xxx. This phone call was about... read more
Business response:
Hi, David. We're glad that you're happy with your new car! We apologize for the phone call and any resulting confusion. We always want our customers to have clarity, and you can contact our General Manager, Trenton Boe, at Trenton.boe@normreeves.com to clear things up.
Even before the dealership was purchased, I enjoyed the level of service. Exceptional personnel and attention to detail.
Is this from my vehicle purchase 4 years ago? Or is this for my service experience?
Business response:
Hey there, thank you for the 5-star rating! We're happy to hear any feedback you're willing to share.
Amazing dealership. Very thankful I came here and will be returning soon! Love these guys so much
Business response:
Kaitlyn, we're grateful to have so many amazing customers like you! You all truly make our work so fulfilling, and it's an honor to have earned your trust. Thank you so much, and see you next time!
Frequently asked questions about Freeman Mazda Dallas
How is Freeman Mazda Dallas rated?
Freeman Mazda Dallas has a 4.5 star rating with 2,493 reviews.
When is Freeman Mazda Dallas open?
Freeman Mazda Dallas is open now. It will close at 8:00 p.m.
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