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Freeman Mazda Dallas
- Car Dealers
- Irving, TX
About this business
Location details
1840 E Airport Fwy, Irving, TX, 75062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
I’ve been getting my car serviced at this location for a few years now and I’m always pleased with the customer service and service on my car. Everyone is always pleasant!
Business response:
From one service visit to the next, it’s always great to see a familiar friend. We love keeping your car and your spirits in top shape. Thanks for trusting us at Norm Reeves Mazda, and please swing by anytime.
Respectful and carteous with good prices. Time in time out very commendable with full online process.
Business response:
Shuraim, your kind words honor us like a royal decree! 🏰⚔️ We vow to continue serving you with chivalry, respect, and prices fit for a noble quest. May your next visit be as smooth and gallant as a knight’s joust!
The dealership is a clean environment. Nice customer service and friendly. A little bit slow
Business response:
Thanks for noticing our clean digs and friendly team! We work hard on both! We hear you on the speed, and we’ll keep looking for ways to trim the pit stop time. Can’t wait to see you again for a smoother lap.
Service was awesome! My rating of 1 was for Thaddeus and Trent. Salvador actually listened to us and offered us a discount because of our experience with Trent and Thaddeus. We owned the vehicle for less than a month and only drove 419 miles. Thaddeus was ride and unprofessional when we told him about the issues we were experiencing with the Tucson and he said... AS IS....... We thought we found a new dealership to buy our cars. Thaddeus also promised to call us with service plan but never did. We wanted to go ahead and buy ... read more
Business response:
Thank you for taking the time to share your detailed feedback. We’re glad to hear Salvador was able to provide attentive care, but it’s clear that parts of your experience left you disappointed. This is not how we want our customers to feel when visiting us, and we truly value the opportunity to improve. We’ll be sure your feedback is shared with our leadership team so we can continue to improve how we support our guests.
Very professional personnel always get a solution and great service also the sales department is awesome
Business response:
Cue the spotlight! Our sales team and service pros appreciate being called out for their steady, professional work. Thanks for noticing. We’ll keep putting our best faces forward.
Great Trust! Great trust in their diagnostics and service. Supercalifragilisticexpialidocious Awesome, great, fabulous, wonderful, marvelous!
The Norm Reeves Mazda Team treat me like family. I appreciate Terri, Josh, Angela and Lindsay very much. They take good care of me and my cars. Thank you.
Business response:
Hi, Shawn. Consider this the block party invite! Your kind words make Terri, Josh, Angela, and Lindsay want to bake another batch of great service. Thanks for letting us treat you like one of our own.
Very cool staff They guide you through the maintenance stuff very politely. Highly recommend this service center
Business response:
Think of the service center as a small ensemble where each team member hits the right note: polite introductions, clear explanations, and coordinated moves that keep the day flowing. We love that the rhythm made the maintenance feel approachable and even a little neat. Appreciate you recommending us.
Great customer service. Detailed inventory of repairs. Timely communications. Quick repair timing. Good follow-up.
Business response:
Timely repairs and good follow-up are small things that add up to a better ownership experience. Your feedback reinforces the way our service crew works, so thank you. We’ll be ready for whatever your car needs next.
Frequently asked questions about Freeman Mazda Dallas
How is Freeman Mazda Dallas rated?
Freeman Mazda Dallas has a 4.5 star rating with 2,493 reviews.
When is Freeman Mazda Dallas open?
Freeman Mazda Dallas is open now. It will close at 8:00 p.m.
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