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Freeman Mazda Dallas
- Car Dealers
- Irving, TX
About this business
Location details
1840 E Airport Fwy, Irving, TX, 75062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
It was so nice! ! Efficient and professional. The only improvement would be if you were closer to my house.
Business response:
Deborah, Salvador and the team were thrilled to swoop in and make your visit effortless! We’ll keep hoping for super-speed teleportation to be closer to you, but in the meantime, we’re glad you found the service top-notch. Thanks for sharing your five-star experience!
Stephanie is always great to work with, this is my second Mazda from her and third from this dealership!
Business response:
Three Mazdas and counting! Stephanie must feel like your personal car whisperer by now. We’re thrilled she’s been part of your journey and can’t wait to see what the next chapter holds!
Pretty straight forward process if not slow in finalizing details and paperwork wrapped up Not bad overall
Business response:
Hi Jon, thanks for sharing your feedback. We appreciate your patience and apologize for the paperwork detour. We'll work hard to smooth the road for your next experience with us. Take care!
Always used Stephanie for over 12 years, will keep going back to in the future.
As always, the service team here is amazing and deserves all the praise for above and beyond.
Business response:
Javier, our team clearly put their superhero tools to work! From quick action to expert care, they’re always ready to swoop in and save the day. Going above and beyond is just another day in their superhero lives. We’re thrilled you noticed their efforts and hope to help you again someday!
I’ve been getting my car serviced at this location for a few years now and I’m always pleased with the customer service and service on my car. Everyone is always pleasant!
Business response:
From one service visit to the next, it’s always great to see a familiar friend. We love keeping your car and your spirits in top shape. Thanks for trusting us at Norm Reeves Mazda, and please swing by anytime.
Respectful and carteous with good prices. Time in time out very commendable with full online process.
Business response:
Shuraim, your kind words honor us like a royal decree! 🏰⚔️ We vow to continue serving you with chivalry, respect, and prices fit for a noble quest. May your next visit be as smooth and gallant as a knight’s joust!
The dealership is a clean environment. Nice customer service and friendly. A little bit slow
Business response:
Thanks for noticing our clean digs and friendly team! We work hard on both! We hear you on the speed, and we’ll keep looking for ways to trim the pit stop time. Can’t wait to see you again for a smoother lap.
Service was awesome! My rating of 1 was for Thaddeus and Trent. Salvador actually listened to us and offered us a discount because of our experience with Trent and Thaddeus. We owned the vehicle for less than a month and only drove 419 miles. Thaddeus was ride and unprofessional when we told him about the issues we were experiencing with the Tucson and he said... AS IS....... We thought we found a new dealership to buy our cars. Thaddeus also promised to call us with service plan but never did. We wanted to go ahead and buy ... read more
Business response:
Thank you for taking the time to share your detailed feedback. We’re glad to hear Salvador was able to provide attentive care, but it’s clear that parts of your experience left you disappointed. This is not how we want our customers to feel when visiting us, and we truly value the opportunity to improve. We’ll be sure your feedback is shared with our leadership team so we can continue to improve how we support our guests.
Frequently asked questions about Freeman Mazda Dallas
How is Freeman Mazda Dallas rated?
Freeman Mazda Dallas has a 4.5 star rating with 2,210 reviews.
When is Freeman Mazda Dallas open?
Freeman Mazda Dallas is closed now. It will open tomorrow at 9:00 a.m.
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