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Freeman Mazda Dallas
- Car Dealers
- Irving, TX
About this business
Location details
1840 E Airport Fwy, Irving, TX, 75062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
My driver's side seat belt retractor still is not fixed after 18 months. Sent a letter to general manager but got no response. Would like regional manager to contact me.
Business response:
We're sorry to hear about your frustration, Gabriel. We'd like to investigate this situation regarding your driver's side seat belt retractor and determine the cause of the issue. Can you please email Trenton Boe at Trenton.boe@normreeves.com with information about your experience? That way, we can verify your information and take further action. Thank you.
They are always courteous, efficient and knowledgeable and fast.. detailing group is great also🥰🥰🥰always enjoy my visits!!!
Business response:
Step right up! Your trips to the dealership are a whirlwind of courteous service, fast attention, and sparkling detail work. We love seeing you enjoy the ride every time and can’t wait to make your next visit another festive experience.
No complaints. Everyone is courteous and professional. I like having the link that allows me to see what's going on with my vehicle
Business response:
With the ability to track your vehicle and a professional team on your side, it sounds like you had mission control-level service! We’re glad everything went smoothly. Thanks for letting us guide your visit.
Fabulous Service Advisor makes the difference It is what keeps me coming back as opposed to closer dealership
It was so nice! ! Efficient and professional. The only improvement would be if you were closer to my house.
Business response:
Deborah, Salvador and the team were thrilled to swoop in and make your visit effortless! We’ll keep hoping for super-speed teleportation to be closer to you, but in the meantime, we’re glad you found the service top-notch. Thanks for sharing your five-star experience!
Stephanie is always great to work with, this is my second Mazda from her and third from this dealership!
Business response:
Three Mazdas and counting! Stephanie must feel like your personal car whisperer by now. We’re thrilled she’s been part of your journey and can’t wait to see what the next chapter holds!
Pretty straight forward process if not slow in finalizing details and paperwork wrapped up Not bad overall
Business response:
Hi Jon, thanks for sharing your feedback. We appreciate your patience and apologize for the paperwork detour. We'll work hard to smooth the road for your next experience with us. Take care!
Always used Stephanie for over 12 years, will keep going back to in the future.
As always, the service team here is amazing and deserves all the praise for above and beyond.
Business response:
Javier, our team clearly put their superhero tools to work! From quick action to expert care, they’re always ready to swoop in and save the day. Going above and beyond is just another day in their superhero lives. We’re thrilled you noticed their efforts and hope to help you again someday!
Frequently asked questions about Freeman Mazda Dallas
How is Freeman Mazda Dallas rated?
Freeman Mazda Dallas has a 4.5 star rating with 2,493 reviews.
When is Freeman Mazda Dallas open?
Freeman Mazda Dallas is open now. It will close at 8:00 p.m.
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