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Freeman Mazda Dallas
- Car Dealers
- Irving, TX
About this business
Location details
1840 E Airport Fwy, Irving, TX, 75062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Started my search with Five DFW Dealers, narrowed to Three, happy to Finalize a Deal with Norm Reeves. I personally feel Mazda builds a Quality Product, and Norm Reeves have Quality People representing Mazda.
Business response:
That search came down to a close race, and we’re honored Norm Reeves crossed the finish line with you. Mazda brings the quality engineering, and our team works hard to match it with the same level of care. Appreciate you trusting us with the final call.
Vincenzo, Sam and Moe were all helpful explaining the mazda cx-90 features, car buying process and did it all without games or high pressure. Very refreshing after other dealership experiences. I appreciated the ability to text during the process. They even delivered my new car! I highly recommend!
Business response:
Three Musketeers at your service! Your review reads like a tale of camaraderie, honor, and triumphant car delivery. Vincenzo, Sam, and Moe were pleased to help you throughout your quest for a new Mazda CX-90, and we hope it brings you many adventures.
Low pressure salesman. He was nice. The finance professional was good also. Showroom was new and pleasant
Business response:
DJ, it seems like your visit was the perfect tempo. A relaxed salesperson set the tone, the finance professional kept everything flowing smoothly, and the new showroom provided a clean, comfortable backdrop. If there's anything else we can do to help, let us know.
Owen and Brian were both super helpful and friendly. They both made my car buying process very easy!
Business response:
Owen and Brian are a dream team, perfectly paired like peanut butter and chocolate. Their teamwork made the car-buying process simple and enjoyable. We’re glad you left happy and well taken care of, Evan, and are here for any future needs.
THREE months and they still have not given me the title to the vehicle I purchased outright. No communication from the dealership on why I have not received the title, ever. When I contacted them about 45 days after the trade, I was told everything had been processed and I would receive it shortly. 45 days later, still nothing. Please look elsewhere for a vehicle where the dealership can actually process a trade correctly and timely.
Business response:
Thank you for sharing your experience. We understand how frustrating it can be to wait for important paperwork, and we want to help resolve this issue for you. Please reach out to our GM, Trenton Boe, directly at trenton.boe@normreeves.com, so we can review your situation and provide the clarification or next steps you need.
Friendly and welcoming staff, Financing gave me a chance to own a new CX5. It was a quick and easy process . Was great talking to the staff who helped me from start to finished.
Business response:
Your review wrapped us up like a cozy blanket on a chilly day! We’re thrilled you felt welcomed and supported throughout your CX-5 purchase. Knowing the team made your experience so smooth is the best kind of reward. We hope every drive brings that same warm feeling, and we'd love to help your friends and family as we helped you.
Good communications and followup process on plates and registration. Great pricing and trade in process.
Business response:
Thanks for the shoutout! We’re glad the plates, registration, and trade-in process all went smoothly and that you felt taken care of from start to finish.
Everyone was kind knowledgeable and i had a good experience purchasing my new Mazda. Professional
Business response:
From the first handshake to the final keys, it appears that your Mazda purchase was handled with top-tier professionalism! Everyone on our team was thrilled to make the process smooth, easy, and guided by expert advice. We’re glad the experience was a winning drive all the way.
answered all my questions. Explained all the repair & check points that the vehicle needed. Awesome & will recommenced all my family & friends.
Business response:
A 5-star review like this makes our day! Our service department is dedicated to helping drivers stay on the road safely and confidently. Please reach out anytime if we can assist you with anything else.
Frequently asked questions about Freeman Mazda Dallas
How is Freeman Mazda Dallas rated?
Freeman Mazda Dallas has a 4.5 star rating with 2,790 reviews.
When is Freeman Mazda Dallas open?
Freeman Mazda Dallas is open now. It will close at 8:00 p.m.
Browse nearby in Irving, TX
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