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Freeman Mazda Dallas
- Car Dealers
- Irving, TX
About this business
Location details
1840 E Airport Fwy, Irving, TX, 75062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Well maintained dealership with friendly and professional staff. No issues with anything at this location.
Business response:
Hi, Sam. Thanks for your review! Knowing that you’ve had a smooth experience here truly motivates us. We look forward to serving you again at Norm Reeves Mazda.
The handling was terrific. I never felt like I was handled and were very professional
Business response:
Your encouraging words truly energize our team—thank you for sharing your positive experience. It’s rewarding to know you felt respected and that professionalism was consistently evident during your visit. We invite you to explore our service and parts specials, curated to further enhance every aspect of our care.
Very professional and courteous staff. Service was done in timely manner. I didn't wait longer than I was promised when I first came in.
Business response:
Hello! Your comments on our professional and courteous staff are greatly appreciated. We’re committed to delivering prompt and efficient service, and it’s wonderful to know we met your expectations. Thank you for choosing Norm Reeves Mazda and for your thoughtful review.
I’m and long time customer and the dealership and the Mazda service center take excellent care of their customers.
Business response:
Amazing customers like you inspire us every day! It's a pleasure to serve you here at Norm Reeves Mazda. Until next time!
Great service. Timely. Informative. Y Y Y Y Y Y Y Y Y Y Y
Business response:
Thank you for sharing your feedback on our service, Todd. We pride ourselves on timely, informative care and are delighted you experienced that firsthand. Your positive response inspires us to maintain our high standards every day.
Service is good, but $200 for the 15,000 mileage was higher than expected and took longer to complete than expected.
Business response:
Lisa, we value your honest input about your recent service experience. We understand that the pricing and duration for the 15,000-mile service didn’t match your expectations, and we’re always looking for ways to enhance our processes. We hope you’ll visit us again so we can deliver a 5-star experience next time.
Excelente, prestan un buen servicio, el personal es muy atento y cordial. Lo bueno es que cuentan con el Señor Salvador Torres que habla en español y su trabajo es muy eficiente!
Business response:
Muchas gracias por compartir tan grata experiencia; nos alegra saber que Salvador Torres y nuestro equipo te atendieron de manera tan eficiente y cordial. Valoramos profundamente tu reconocimiento y nos enorgullece contar con personal que habla tu idioma para brindarte el mejor servicio. Te invitamos a utilizar nuestro sistema de programación de servicios en línea, que facilita y agiliza cada visita.
I had an amazing experience @ Norm Reeves Mazda car dealership everything went perfectly. Very nice place, very clean, staff is very polite and attentive.
Business response:
Thank you so much for sharing your excellent review! These lovely words mean a lot to us. Thanks for trusting Norm Reeves Mazda, and if you need help with your next upgrade or a service appointment, we're here for you.
Scheduled appointment was not on the schedule. Issue that should have been found in the previous visit, 2 weeks earlier found.
Business response:
We’re disappointed that we didn’t meet your expectations during your Mazda service visit two weeks ago. However, we're pleased that we could discover the issue this time. We hope that you will consider returning so that we can regain your trust. We also will be addressing the fact that your appointment did not appear in our schedule. Thanks for letting us know.
Frequently asked questions about Freeman Mazda Dallas
How is Freeman Mazda Dallas rated?
Freeman Mazda Dallas has a 4.5 star rating with 2,493 reviews.
When is Freeman Mazda Dallas open?
Freeman Mazda Dallas is open now. It will close at 8:00 p.m.
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