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Freeman Mazda Dallas
- Car Dealers
- Irving, TX
About this business
Location details
1840 E Airport Fwy, Irving, TX, 75062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
I took my car in for a 100k service. The brake job had to be redone but they covered the labor. It was a satisfactory ending but next time I will replace the rotors instead of resurfacing.
Business response:
Hello, we're glad that your service worked out in the end and appreciate your honest feedback. If you have any questions for us or need help with something else, please don't hesitate to reach out.
The dealer is very productive to get the things done , mean to say never leave the customer without a car they wanted
Business response:
Thank you for rating us 5 stars. It's important to us that our customers find great cars they'll love driving, and our service team is here to keep your ride in top shape, too!
I am so appreciative for Angela and my entire experience at Norm Reeves Mazda! Recently my Mazda’s battery died, and even after replacing the battery, the car wouldn’t start! I was extremely stressed out but Norm Reeves answered my phone call, had my car towed, offered a replacement vehicle, and had my car fixed in no time. I felt really well taken care of and m thankful for how kind and friendly Angela and the rest of the staff was. Thank you!
I had excellent technical communication with both the service advisor as well as the technician working on my vehicle.
Overall excellent. Angela (service advisor) and Josh (technician) are outstanding. I have been returning to them for all my Mazda work for more than 10 years.
Excellent, although replacing spark plugs is way too expensive. I received timely service as always.
Business response:
We're glad to hear that you were satisfied with your service for your Mazda, Jim! We understand how costly many necessary parts like spark plugs can be. Remember that you can take advantage of our service specials during your next appointment. Thanks so much!
They do a great job of keeping you informed and the service is usually fast
Business response:
That's so great to hear, Brian! We're pleased that you felt well-informed and that the service seemed efficient. Don't forget that we also have service specials you can consider before you arrive at your next service appointment. Thank you!
Great people work at this dealership. I had a very happy time and was taken care of swiftly and thoroughly. Facility was clean and I was made at home with provided coffee while I waited, and I didn't have to wait long. Every employee was kind and generous, but I want to give a shout-out to Angela who was really committed to making sure I had the most positive experience possible. Thank you!
Business response:
That sounds like an excellent service visit for your Mazda, Evan! Everything that makes service a great experience seems like it was given to you. Thanks for the shout-out for Angela! We hope to see you at a future appointment, and we'll keep the coffee warm for you.
They are very nice and humble. Salina and Brian are very accommodating. I would give them the highest rating.
Business response:
We'll take the highest rating you can give to us! It sounds like you had a wonderful experience with Bryan and Salina. That's great to hear, and we hope to support you with service at a future date. If you'd like to request our team of Bryan and Salina for service again, please let us know. Thanks so much!
Frequently asked questions about Freeman Mazda Dallas
How is Freeman Mazda Dallas rated?
Freeman Mazda Dallas has a 4.5 star rating with 2,493 reviews.
When is Freeman Mazda Dallas open?
Freeman Mazda Dallas is closed now. It will open tomorrow at 9:00 a.m.
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