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Freedom Homes
- Mobile Home Dealers
- Hixson, TN
About this business
Clayton Homes is open and we are taking the appropriate precautions for your health and safety. We are here to help you schedule an appointment with a Home Consultant and a private tour of our display homes, or we can take you on a virtual tour from the comfort of your sofa!...
Location details
620 Boy Scout Rd, Hixson, TN, 37343, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:30 p.m. | |
| Tue | 9:00 a.m. to 4:30 p.m. | |
| Wed | 9:00 a.m. to 4:30 p.m. | |
| Thu | 9:00 a.m. to 4:30 p.m. | |
| Fri | 9:00 a.m. to 4:30 p.m. | |
| Sat | 9:00 a.m. to 4:30 p.m. | |
| Sun | Closed |
I started a transaction with one of the dealorships and had selected a home. The only issue was finding a land parcel which I was working on with a realtor. I asked the agent what the chances were of the home being sold or unavailable if there was a delay in finding land. He said, dont worry, we can get one from the factory, they make them all the time. He tells me I have to give him $1000 to continue; I remind him which house I want so he can document it on the receipt. Well, I got delayed by some medical issues though I ke... read more
Business response:
Mr. ***** all feedback is important to us, and we appreciate the time you took to tell us about your recent experience. We strive to provide a world class customer experience, and we regret the experience that you've had. I was unable to locate your information in our system. Would you mind providing the information for the Clayton location that you are working with?
We have nothing but problems. Started land/home purchase with them and Vanderbuilt on 3/24/18. We still don't have a our house on a foundation. We closed on 11/29/18. We were told that they needed a check from corporate for our building permit that is why no construct being done. Then second week of January told they sent in with permit. Talked with inspector since still no construction done. He stated still no payment. We are still waiting. Going to go get a lawyer to see what our options are. This has been the worst experi... read more
Business response:
Ms. ******** All feedback is important to us and we appreciate the time you took to tell us about your home buying experience. We strive to provide a world class customer experience, and regret the experience you've had in purchasing your home. We'll schedule someone from our customer advocacy team to contact you to learn more about your experience and offer assistance.
I don't even want to give them one star! Clayton Cavalier Homes-AL / Clayton Homes - Tallahassee is a joke! Too many issues to even list here & I am honestly sick to my stomach telling the story over and over...We moved into our new home in May of 2017... here it is January 2019, I am STILL dealing with unresolved issues, floor decking system THAT WAS NOT BUILT TO MANUFACTURER SPECS OR CODE and the flooring in my hallway is caved, warped, and SINKING!!! I am in the process of taking drastic measures to figure out what can be... read more
Business response:
Ms. Rowe, Thank you for giving us the opportunity to look into this issue. Your feedback is valuable to us and we will use it to improve our products and services. We'll reach out privately to begin looking into the issues with your recent purchase.
I have never been more disappointed in my life. DO NOT buy with Clayton or Freedom homes. They did NOTHING in time what so ever and the quality of work is a JOKE we are still find places they half completed. I wouldn't refer anyone to them whatsoever!
DO NOT PURCHASE A HOME FROM CLAYTON/ BUCCANEER/ CAV HOMES!!! Poorest customer service i've ever experienced in my 54 years of life! This is very sad after they rob you for 100K dollars on a home and when you get the home, there is sheetrock damages/ finish work, multiple tears in the flooring, trim work performed very poorly and trashy, nothing is square, walls look like a wave, cabinet and trim all nicked up, doors dented and sagging, no door on interior or exterior fit properly or trimmed properly, exterior asphalt roofing... read more
Business response:
Thank you for giving us the opportunity to look into this issue. Your feedback is valuable to us and we will use it to improve our products and services. We'll reach out privately to begin looking into the issues with your recent purchase.
I have no idea why they get an A+ rating when they have the worst customer service ever. This company will make you a ton of promises and keep none of them.We had told them how important it was to have the house ready for when school started for our Grand daughter and were told to our face by Rhonda that yes the house would be ready on time, TOTAL LIES. Waited for months after the promised delivery date( costing us a ton of money for storage lockers, pet service and hotels for our daughter & her family) Cost us $3.700 befo... read more
Business response:
Mr. Paul, All feedback is important to us and we appreciate the time you took to tell us about your home buying experience. We strive to provide a world class customer experience, and regret the experience you've had.
My husband and I recently purchased a home from Clayton Homes (aka SE Homes, aka CMH Homes, Inc.), and have had a poor to fair experience with customer service, product quality, and resolution/repairs. I would not recommend purchasing a Clayton Home at all. We ordered our new Abigail model home in June 2018. It was delivered in August 2018. To date (December 4, 2018) there are MULTIPLE issues that were present at delivery that have not been addressed. Here is a detailed account of our experience so that hopefully, another c... read more
In August of 2013 my fiance and I purchased a brand new Jefferson from a place just outside of Jackson, Tennessee. Our home arrived at our property on October 23, 2013. And we moved in around the 1st week in November. The nightmare started almost immediately after the arrival of the house at our property. It was never finished on the inside. I still have the tape and mud from setting my home very visible and the paint to finish it back in our spare bedroom. I so have the French doors for our office that needed to be replaced... read more
Business response:
Leslie, We're sorry to hear about your recent home buying experience. We sincerely apologize and would like to learn from your experience. Our team will contact you privately to begin the discussion.
First off my house failed the county inspection and the bank inspection. SECU said they would never do business with them again. Brand new house that leaks around the chimney due to the fact they've been informed 6 times to fix it. The maintenance crew cut 4 large staples out of my vinyl floor and glued it back down that is now coming up. Insulation is stuck in the vents that I remove daily. Cabinet doors that don't shut. Bedroom doors that do not shut and you can see through the top of. Molding that has visible nails and na... read more
Business response:
All feedback is important to us and we appreciate the time you took to tell us about your home buying experience. We strive to provide a world class customer experience, and regret the experience you've had. We'll schedule someone from our customer advocacy team to contact you to learn more about your experience.
Frequently asked questions about Freedom Homes
How is Freedom Homes rated?
Freedom Homes has a 1.6 star rating with 78 reviews.
When is Freedom Homes open?
Freedom Homes is closed now. It will open at 9:00 a.m.
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