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Freedom Homes
- Mobile Home Dealers
- Hixson, TN
About this business
Clayton Homes is open and we are taking the appropriate precautions for your health and safety. We are here to help you schedule an appointment with a Home Consultant and a private tour of our display homes, or we can take you on a virtual tour from the comfort of your sofa!...
Location details
620 Boy Scout Rd, Hixson, TN, 37343, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:30 p.m. | |
| Tue | 9:00 a.m. to 4:30 p.m. | |
| Wed | 9:00 a.m. to 4:30 p.m. | |
| Thu | 9:00 a.m. to 4:30 p.m. | |
| Fri | 9:00 a.m. to 4:30 p.m. | |
| Sat | 9:00 a.m. to 4:30 p.m. | |
| Sun | Closed |
Still not in my house signed paperwork in October 2019 house on property after looking through it looks like Friday night special cracks in ceiling trim work bad cabinet doors off set door off line wish I would have purchased some were else
Business response:
Claude, we're sorry to hear this, but we do see that you have a case open with our Customer Advocacy Team and they are working to resolve your issues.
I purchased my ******* home in in December 2017. It was delivered in February 2018, the warranty expired and now I have issues in the master bathroom shower. The floor shifts and I can feel and hear cracking when I move around the shower. You can see the floor move through the shower pan. This is clearly a structural issue and yet another failure by Clayton. Clayton should repair this because it is their fault because of poor construction. Nails popping up in the lino from the floor. Really! The trim on the cabinets has popp... read more
Business response:
Mr. ******, thank you for sharing your concerns! I am sorry to hear of your frustrations. ******* relies on customer feedback to better our processes, and I will be sure to pass **** feedback along to the appropriate parties.
Do NOT buy a home from these people! We are building through the Mesa, AZ office. We started our process in Feb 2019 and still waiting to close on our our house yet today 1/7/20. On top of it we caught them padding an extra 20K into our sales prices for items that were NEVER completed or even needed to be done. Our loan had already been underwritten and approved so we had to go back through the process and force them to correct the sales price. I am a tax accountant for a living and knew that there was no way our price was t... read more
Business response:
Ms. ******* thank you for addressing your experience with us. We rely on customer feedback to better our processes. Clayton strives to provide a world class experience, and I apologize this was not the case for you. I will be sure to pass your feedback along to the appropriate parties.
Very slow process of getting a double wide setup if i could do it over i would have a house built. I thought picking out a double wide in February I could be in by thanksgiving but will not be in by Christmas and have to tell my we can't do a holiday at our house again. There is several things not the way i wanted would strongly recommend against going with Clayton homes
Business response:
Mr. ********** thank you for sharing your experience as ******* relies on customer feedback to better our processes. Our Customer Advocacy Team will be emailing you directly for more information.
This company is horrendous. I have been paying on this place since 2008 I pay every 2 weeks. I was 2 days late on payment they reported to credit report "foreclosure initiated" If you need a home don't fall for their game. Tell everyone you know they will take advantage of you. And if you have them watch them like a hawk.
Business response:
Mr. ******* I am sorry to hear of your frustration, but ******* is not a finance company. I would recommend forwarding this information to the finance company that you purchased your home through.
I wish I could give no stars. I'm coming up on two years in my house and still arguing about the repairs. The windows and doors have leaked since day one and still aren't fixed. The trim and flooring around the door and windows are destroyed. I have missing trim, mismatched paint, cracking walls, torn tile, bad outside paint job, and loose shingles. This is what's been going on since we moved in. Not to mention how trashed the people left the place when they were done for us to move in and the paint on my furniture from repa... read more
Business response:
Tammi, I am sorry to hear of your frustration, and I appreciate the time you took to share your experience. Clayton relies on customer feedback to better our processes, and I will be sure to pass your feedback along.
I have lived in the home I bought from them six months I have about 30 defects in home they have sent three contractors out and nothing has been done and what little work they did is worse now than before they started
Business response:
Carl, Clayton strives to provide a world class customer experience, and I am sorry to hear that we have not met your expectations. I was unable to locate your information in my system, so I will be reaching out via email to get some additional information.
I would leave 0 stars. They did not take care of us. It was lies upon lies. We have a home unfit for our kids. It's so sad that we thought we were getting a home for our family to keep out elements. However, it leaks. They won't fix it. Its moldy and it is a brand new home. It doesn't stay warm or cool. They are so dishonest. Please do not buy a home from this company. They will not give you a home suitable for you or your family.
Business response:
Mrs. P. Clayton strives to provide a world class customer experience, and I am sorry to hear that we have not met your expectations. I did reach out to your retailer and manufacturer on your behalf, and your retailer did advise that they completed a final service letter with you. Numerous contractors inspected your door and were unable to find a leak. Additionally, your AC unit was inspected by a local heating and air company, and they said that all was functioning normally. They also said that the ducts were sealed well. B... read more
I purchased a home from Clayton in Decatur, Al. and everyone from the salesperson to the set up crew! Everything went as planned, and I moved in when they were finished. I had some very minor things, but they came out and not only fixed what I found, but other items I had missed. I recommend Clayton in Decatur to anyone looking for a new home.
Business response:
Thank you for reaching out to share your positive experience! I am so glad to hear that your home buying experience went so smoothly. I will be sure to pass this feedback along to the team in Decatur, and I hope that you enjoy your new Clayton home for many years to come!
Frequently asked questions about Freedom Homes
How is Freedom Homes rated?
Freedom Homes has a 1.6 star rating with 78 reviews.
When is Freedom Homes open?
Freedom Homes is closed now. It will open at 9:00 a.m.
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