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Freedom Homes

1.6

About this business

Clayton Homes is open and we are taking the appropriate precautions for your health and safety. We are here to help you schedule an appointment with a Home Consultant and a private tour of our display homes, or we can take you on a virtual tour from the comfort of your sofa!... 

Location details

620 Boy Scout Rd, Hixson, TN, 37343, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:30 p.m.
Tue9:00 a.m. to 4:30 p.m.
Wed9:00 a.m. to 4:30 p.m.
Thu9:00 a.m. to 4:30 p.m.
Fri9:00 a.m. to 4:30 p.m.
Sat9:00 a.m. to 4:30 p.m.
SunClosed
1.678 reviews
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Matthew G.'s profile image
Matthew G. 
7 years ago

Clayton Homes of Layton and the Clayton Homes corporation is a joke from the top down! We put our earnest money down on a house they already had on the lot in April of 2016. We were told 90 days max to completion as we already had the land under contract. We had our financing already in place and had a credit score of 780. Well needless to say we didnt even close on our home till July of 2017 (Of which Matt the manager didnt even bother showing up, and we almost lost our rate lock)! To add insult to injury we were supposed t... read more

BreeAnn F.'s profile image
BreeAnn F. 
7 years ago

Don't every buy from Clayton Homes. They are a Joke, We were told that in order for house to be delivered we would have to go to closing. Well we did. a few weeks later the house was delivery and was a POS. They have come to "fix" stuff but have only made it worse. None of the trim matches up they came and put caulk with their finger to try and make it seamless. That obviously didn't work. The carpet in the rooms are bunching up. My roof is leaking in several rooms i hope that mold dosnt start growing i have a little girl an... read more

Business response:

Hello BreeAnn, We sincerely apologize about your experience with your Clayton Homes! We appreciate your feedback and would like to look into your experience and assist you with repairs. We will email you directly to discuss. 

Jessica B.'s profile image
Jessica B. 
7 years ago

I am in the processes of buying my house now. We were told it would take four (4) moths from signing our first paper saying we wanted to buy the house to actually being put in my house. That was 12/31/16. I am still not in my house. I closed on the house on 6/16/2017. After reviewing the closing papers after I signed, I realized that the price I was quoted for the house wasn't there and I was actually charged $11,000 more for the house than was agreed upon. I have a video of the price of the house in the house I want. Was to... read more

Business response:

Thank you for bringing this to our attention, Jessica. We apologize for your recent purchase experience and would like to assist you. Can you please contact us at 865-380-3000 and request our Customer Advocacy Department so we can obtain some additional information from you? 

B.G. M.'s profile image
B.G. M. 
8 years ago

I am writing this post for former, present, and potentially future clients of Clayton Homes/Mesa. Suggestion #1: Do your homework and trust your gut. Clayton recommends certain real estate agents, finance companies, title escrow companies, home insurance companies. That does not necessarily mean that these options are the best. I ended up working with my own real estate agent. This was one option that really worked and proved to be successful. The financial company, not so much. After numerous mis/non-communications, we were... read more

Business response:

All feedback is important to us and we appreciate the time you took to tell us about your home buying experience. We strive to provide a world class customer experience, and regret the experience you've had. We'll schedule someone from our customer advocacy team to contact you to discuss your home buying experience. 

Lexie D.'s profile image
Lexie D. 
8 years ago

This company is horrible. Our new home is falling apart. They are not repairing items that were messed up from the get go. The couple things they have fixed were fixed wrong. BUYER BEWARE!!!! 

Christine S.'s profile image
Christine S. 
8 years ago

I made the biggest mistake in purchasing a home from them. Wish i could return it but it does not work that way. Everything is made of the cheapest material. Replaced the counter tops throughout the house and the island could not hold up to the weight of the granite. There were broken boards used to build the island. Now my new home has sagging walls and the granite counter cracked due to the slope. Still waiting on other repairs. They keep ordering the wrong stuff for the house. Some of the walls are 1/4 inch sheetrock. Suc... read more

Business response:

I am working with them daily trying to get all service issues completed. We have paid to repair items and upgrades that the warranty did not cover to help the customer and we will continue to work with the customer to make it right. Thank you, Julie C Office Manager Clayton Homes of W. Sacramento Phone: (XXX) XXX-XXXX Fax: (XXX) XXX-XXXX "Opening doors to a better life, one home at a time" 

Frequently asked questions about Freedom Homes

How is Freedom Homes rated?

Freedom Homes has a 1.6 star rating with 78 reviews. 

When is Freedom Homes open?

Freedom Homes is open now. It will close at 4:30 p.m.  

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