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Freedom Homes
- Mobile Home Dealers
- Hixson, TN
About this business
Clayton Homes is open and we are taking the appropriate precautions for your health and safety. We are here to help you schedule an appointment with a Home Consultant and a private tour of our display homes, or we can take you on a virtual tour from the comfort of your sofa!...
Location details
620 Boy Scout Rd, Hixson, TN, 37343, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:30 p.m. | |
| Tue | 9:00 a.m. to 4:30 p.m. | |
| Wed | 9:00 a.m. to 4:30 p.m. | |
| Thu | 9:00 a.m. to 4:30 p.m. | |
| Fri | 9:00 a.m. to 4:30 p.m. | |
| Sat | 9:00 a.m. to 4:30 p.m. | |
| Sun | Closed |
We ordered our home in June 2017 from Clayton Homes of Cookeville TN, signed the paperwork on 7-14-17 and it was delivered to our property in August 2017. We moved in on 8-31-17. It went downhill from there. We had several small issues that needed to be repaired/replaced including bubbles in the ceiling, exterior doors not sealing properly when closed, dishwasher not secured properly, interior doors not closing properly and some minor other stuff, but all was fixed. Mind you, all repairs done by Clayton Home's contractors. E... read more
Business response:
Ms. E. Thank you for giving us the opportunity to look into this issue. Your feedback is valuable to us and we will use it to improve our products and services. We'll reach out privately to begin looking into the issues with your recent purchase.
I think that when the clayton homes response is something like "We'll schedule someone from our customer advocacy team to contact you to learn more about your experience." that is the end of the discussion with this web site.
In the fall of 2017 my husband and I decided we were ready to buy a new home. We looked around and talked to quite a few mobile home dealers in our area. We chose Clayton Homes of Lebanon. Our salesman "Brad" was very convincing that the prices on the refrigerators was the final complete price of the home before our trade in. this is the reason we chose Clayton homes of Lebanon. All the other dealers we talked to were very upfront and honest about the price of their homes and ALL the other charges that we would be charged if... read more
Business response:
Ms. Anthony, All feedback is important to us and we appreciate the time you took to tell us about your home buying experience. We strive to provide a world class customer experience, and regret the experience you've had. We'll schedule someone from our customer advocacy team to contact you to learn more about your experience.
So far our experience with Clayton Homes in White City Oregon has been the most frustrating, costly, long process we have had to deal with. We began this process in March of this year with salesman Ken O.. This is our first home purchase and we did not have any idea of the process to follow. We asked Ken what to expect for budget, process, and time expectation. He informed us that we would be in our new house by July or early August. He stated that in his 25 years of experience he has rarely seen a development budget over $2... read more
Business response:
Mr. H. All feedback is important to us and we appreciate the time you took to tell us about your home buying experience. We strive to provide a world class customer experience, and regret the experience you've had. We'll schedule someone from our customer advocacy team to contact you to learn more about your experience.
Bought my home from Clayton Homes in Searcy, AR. It started out pretty good. I knew it was the house for me the moment I opened the door. I went back a few days later to look at it and doing some measuring so I could get to work on figuring out furniture and other items. I saw some issues with the house (I was buying off the lot) and mentioned them to the manager. He told me that we would take care of that at a later time, and would not go with me to look at the issues I found. I finally got to move in September 20, 2015, 3 ... read more
Business response:
Hello Mr. M, We sincerely apologize about your home buying experience with Clayton Homes! We appreciate your feedback and would like to talk to you about your experience Someone from our customer advocacy team will be contacting you within 48 hours to discuss your experience.
We bought our home from Clayton Homes in Owensboro , Ky. Was told in April to start packing because we would be in new home by end of May. Well that did not happen we didn't get to move in until August 3, 2018. Our sales lady Dawn Harmon and the store Manager Jody Beavin did nothing but lie thru the whole process by telling us what we wanted to hear. Their contractors for septic tore yard up and left all dirt mounded up we was told they would fix and backfill it and make it look nice now they say not Back filling at all and ... read more
Business response:
Mr. Caudill, We sincerely apologize about your experience with your ******* Home. Thank you for giving us the opportunity to look into this issue. Your feedback is valuable to us and we will use it to improve our products and services.
I purchased a home back in March of 2018 from the Oakwood homes store on Patton Ave in Asheville, NC. I was just able to move into my home on Saturday 8/18/18. They failed to get proper permits, the house failed a zoning survery. They then were not timely about filling the proper paperwork to get a hearing with the county for a variance. A month later they were issued a variance which allowed the home to stay where they had placed the home, which was in the set back. The whole week leading up to my move I was told the final ... read more
Business response:
Hello Reed, We sincerely apologize about your experience with your ******* Homes! We appreciate your feedback and would like to look into your experience. Someone from our customer advocacy team will be contacting you within 48 hours to review your situation.
Since the start of the process, Clayton homes has fell short of communications with anything pertaining to the sale of the home as well as the set up. Contractors showing up whenever they feel like it. Never a call from a contractor stating he's on his way to do anything. Contractors contradicting each other as to where to place the a/c disconnect as well as where to put the a/c. Management at clayton homes do not communicate with their own contractors leaving it to the customer to tell contractors what to do and how to do i... read more
Business response:
Dear Mr. Bitoni, All feedback is important to us and we appreciate the time you took to tell us about your home buying experience. We strive to provide a world class customer experience, and regret the experience you've had. We will research your purchase and see if there is anything we can do to assist.
Has been a hassle from the start. No coordination in construction and delivery poor communications. Raised price several times after signed agreement. One 10,000.00 increase was added in at closing. Went and discussed it and did another sales agreement which they seem to have lost and never made it to closing company. 5 months after closing they sent another sales agreement with the price almost 7,000.00 less than i paid at closing and stated it was needed for their records and the deal was done. So where is the extra going.... read more
Frequently asked questions about Freedom Homes
How is Freedom Homes rated?
Freedom Homes has a 1.6 star rating with 78 reviews.
When is Freedom Homes open?
Freedom Homes is open now. It will close at 4:30 p.m.
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