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Franklin Chrysler Dodge Jeep Ram
- Franklin, TN
About this business
Over the years Franklin Chrysler, Dodge, Jeep and RAM has established a reputation for providing the greater Franklin, Tennessee area with a large selection of Chryslers, Dodges, Jeeps and RAM trucks, all with unbeatable prices, along with courteous, honest service. We pride ourselves on that reputation but we consider ourselves much more than just a car dealer. We're your friends and neighbors which means we do right by you by making sure you are completely satisfied before, during and after you buy from us. We promise you ... read more
Location details
1124 Murfreesboro Road B, Franklin, TN, 37064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Just purchased a vehicle from them this week & although the process was a few of hours [most deals are that or longer if you’re willing to do it] we got a deal that we were happy with & I know the dealership still made money on. We worked with Steve Parker regarding the vehicle we wanted & purchased. His laid back, informative, non aggressive approach to sales is a welcomed trait that some salesman do not have, and was a factor in deciding to work with him & the dealership. He was very responsive via phone & email. The finan... read more
Straight forward deal, dealing with professional people that understand your word is your bond. Very refreshing to see in this day and time. You will not have a bad experience here. Highly recommend!!
Business response:
Well, I spoke to soon. Guess their was a misunderstanding with our deal and I was called by the owner and once he understood what happened, and checked on it, he has made good on the entire deal. I would recommend dealing with these people that understand that your word is your bond. It is very nice to see that there are honest people still in this world.
My wife and I stopped by and looked at a vehicle late on a Saturday evening. Despite it being close to closing time Hallie Edward (our sales person) took her time and went over everything with us without rushing and made us feel very comfortable with our purchase. We had looked at several other dealers and private sellers and the vehicle we bought at this dealership was by far the best deal out there. We bought a used Acura MDX and it looked and ran like it was brand new. We were completely comfortable with our purchase and ... read more
I took my Chrysler to this dealership because check engine light was coming on and had on occasion failed to start until it sat awhile. Explained this to service writer, who was very friendly and professional, along with info as to how engine was running when it did start. He advised he would call the next day with diagnosis and estimate. His call stated; "water pump is bad and leaking water had shorted out a sensor. also since water pump had to be replaced, I should replace timing belt and fan belt. Approx. cost would be $1... read more
Business response:
9/06/2012 follow-up to my review of 07/11/2012 from Retread37 Service manager did return call few days after I posted the problem with service department.I did say I had a map sensor replaced but after looking at invoice for repair,it was the cam sensor. The service manager did not seem interested in the fact I was being sold a "bill of goods"with the water pump problem, but was only interested if the technician got the correct diagnosis. I was asked to bring my car back for them to look at it, (60 mile round trip). This was... read more
This dealership was great to work with & Halli was simply amazing! After knowing what car I wanted, she contacted me when the perfect car came in. I even received a more-than-fair price (higher than expected) for my trade-in to make the deal even better. Halli is precious & was wonderful to work with, very informed & eager to help meet my needs. I couldn't have asked for more. I grew up in "MoTown" distrusting used car salesman. I have purchased both new & used cars here in town from other dealerships who never earned my tru... read more
First things first, if you read no further than this sentence then know that you are dealing with a top notch, straight-forward dealership. Everyone (including myself) has preconceived notions about what buying a car off a lot - new or used - is actually like. We imagine high pressure sales people, gimmicks, add-ons and duplicity. I encountered none of this at Jeep of Franklin. I originally visited their lot because I was interested in a lease promotion that was being offered by Jeep. I test drove one of their vehicles out o... read more
Steve was very friendly and gave used car sales men a good name. He found me several cars at my budget and fought hard to get me that price with his upper management. If I were to buy another used car, I'd ask for him first.
Didn't plan to buy but it was too easy. Ted walked thru the lot with us and my wife found exactly what we needed. Never had a luxury truck before, my friends really like my Laramie and thought the price was very reasonable. Look forward to trading in my Caravan for one with them.
I would return to this dealership solely based on our salesperson, David Hardy. He was kind, funny and friendly. He took his time with me and let me test drive several vehicles and never pressured me into buying any of them. I'd been to several dealerships looking for a vehicle and was not at all satisfied with the salespeople. David made my car shopping experience very nice and pleasant. It was hands-down the best car shopping experience I've ever had! I would definitely return to Chrysler Dodge Jeep Ram of Franklin in the ... read more
Frequently asked questions about Franklin Chrysler Dodge Jeep Ram
How is Franklin Chrysler Dodge Jeep Ram rated?
Franklin Chrysler Dodge Jeep Ram has a 4.2 star rating with 4,222 reviews.
When is Franklin Chrysler Dodge Jeep Ram open?
Franklin Chrysler Dodge Jeep Ram is closed now. It will open tomorrow at 9:00 a.m.
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