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Franklin Chrysler Dodge Jeep Ram
- Franklin, TN
About this business
Over the years Franklin Chrysler, Dodge, Jeep and RAM has established a reputation for providing the greater Franklin, Tennessee area with a large selection of Chryslers, Dodges, Jeeps and RAM trucks, all with unbeatable prices, along with courteous, honest service. We pride ourselves on that reputation but we consider ourselves much more than just a car dealer. We're your friends and neighbors which means we do right by you by making sure you are completely satisfied before, during and after you buy from us. We promise you ... read more
Location details
1124 Murfreesboro Road B, Franklin, TN, 37064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
ZERO SERVICE AFTER THE SALE! My review is a culmination of over a year of dealing with this absolutely terrible dealership. I bought my 2015 Jeep Grand Cherokee new in November of 2015. The day I purchased it they were so nice and friendly, even going so far as to offer me free car washes and coming off of their initial price over $2000. Once I signed the papers it was all down hill. Before I ever made my first car payment it started blowing fuses. I called the dealership and I assumed they would have me come on in since I h... read more
Mike Cimorelli Several weeks ago I was searching for a new truck when I met Mike Cimorelli. He was extremely friendly and helpful in the first stages of my search. We spent nearly two weeks going back and forth with phone calls and texts, during which Mike was able to provide me a fantastic offer on my trade-in vehicle while also giving me several truck options. Once I decided that the price was right, I made the trip into the dealership and Mike did everything he could to find me the right truck. Although I was not able to ... read more
The worst car buying experience I have ever had. The worst Buying experience I have ever had! I purchased a used car from Franklin Chrysler Dodge Jeep Eagle Ram. When I was finishing the purchase. I instructed the the closing department that I live in Kentucky. They told me no there's no problem. I find out when I get it licensed in Kentucky that took the wrong amount of money out for the tax. In addition, Should never charge me a sales tax at all due to the fact that Kentucky charges me sales tax direct. Then they charged m... read more
Horrible Experience Worst car buying experience ever! Brought Durango back same day I purchased it as the AC stopped working. Service department admittedly lied about the progress of the service for 21 days! After finally getting the vehicle back; I dont even have floor matts! Instead of them trying to make a bad experience better; they can't even give me the floor matts I paid for. Pathetic!
Management strives to satisfy After purchasing a used 2014 Dodge Challenger on 3/10, the week of 3/17 we noticed shaking after we'd slow down from reaching 75 mph. After taking it into the dealership to get it repaired (brakes/rotors), we were called with an actual quote to have the car fixed. Unsatisfied with the response we received, David (Manager) was able to arrange the repairs at a cost we deemed fair. Many thanks to David for his diligence to our situation. It shows that even a large dealership is capable of giving ea... read more
A great experience! Run, don't walk to this dealership for a positive, pleasant new car buying experience! But, remember to ask for Aontony Bush! He is very knowledgable and his approach to finding you the perfect vehicle is top notch. Thank you, Aintony!!!!!
Pleasant Experience I have been a die hard Ford customer for 35 years. I recently purchased a 2015 Dodge Charger from Blake Lorick at Franklin Dodge and had a great experience. Blake is not the typical "car salesman." He expressed great concern that the car was the right fit and exhibited great patience throughout the purchase phase. He was committed to working patiently and always seem to under promise and over deliver. He was very dialed in to vehicle features and packages. Blake's knowledge and demeanor made this purchase... read more
Lost Cause What can I say about a dealership service department that loses a car? That was just the case with Franklin Chrysler Dodge Jeep Ram, Franklin TN. We scheduled an appointment over ten days out for a software update recall. We delivered our Jeep the day before to ensure our vehicle would be in cue the next day. After not hearing anything all day, we called to determine the status of the repair. When we called, they did not have any record of our vehicle. At first they argued with us about having the Jeep. When we fi... read more
Fabulous We were vacationing in Nashville when we had a problem with. Our Jeep Grand Cherokee . We called the dealership and Mike Pollard, service advisor, arranged to have repairs done immediately. Service was quick and excellent. Everyone was very friendly and outgoing. Special thanks to Mike, Bill Lowman service director and Blake Lorick sales consultant. And to Ronnie Hancock for shuttling half our group to downtown during the repair! Highly recommend this dealership!
Frequently asked questions about Franklin Chrysler Dodge Jeep Ram
How is Franklin Chrysler Dodge Jeep Ram rated?
Franklin Chrysler Dodge Jeep Ram has a 4.2 star rating with 4,219 reviews.
When is Franklin Chrysler Dodge Jeep Ram open?
Franklin Chrysler Dodge Jeep Ram is open now. It will close at 8:00 p.m.
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