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Franklin Chrysler Dodge Jeep Ram
- Franklin, TN
About this business
Over the years Franklin Chrysler, Dodge, Jeep and RAM has established a reputation for providing the greater Franklin, Tennessee area with a large selection of Chryslers, Dodges, Jeeps and RAM trucks, all with unbeatable prices, along with courteous, honest service. We pride ourselves on that reputation but we consider ourselves much more than just a car dealer. We're your friends and neighbors which means we do right by you by making sure you are completely satisfied before, during and after you buy from us. We promise you ... read more
Location details
1124 Murfreesboro Road B, Franklin, TN, 37064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Financing and post sale was terrible. When the deal was done with our salesman Steve (very good guy). We went Into the Finance guys office the guy was an ex wrestler and tried to intimidate me by 1st adding several items to the sale like a paint protection plan and an extended warranty I kept telling him I did not want it but he kept on and on and even told me that I had no choice. The paint protection had already been put on all. To make a long story I had to threaten to leave before they would move on past the extended war... read more
Sales guy was great still is a great guy. But i got a call and they came back and hammered me on my payment. The original was 280 (of course this wasn't final until banks approved.) Then after I had the car for the weekend they call me in to sign some papers. turns out they couldn't get a bank to finance so they were going to finance it through chrysler at 316 or something a month. they came down to 308/month. but still. Now I made a terrible choice which i am realizing a day later. but when i'm 25 miles and almost an hour a... read more
We were shopping for a new vehicle for my wife and the We were shopping for a new vehicle for my wife and the Fiat 500C was on our list of cars to test drive. Within a few minutes my wife was test driving a 500C in the color and with the features she wanted. Brittany did an exceptional job of instructing operation of the car as well as providing a calm and very pleasurable experience. My wife was smiling ear to ear by the end of the test drive and continued to smile all the way home with her new Fiat. Brittany and the rest o... read more
I ordered a new Jeep Wrangler and Denise Daly and her sales manager Shane Dotson agreed to sell it to me at invoice. When the vehicle came in, they charged me invoice plus $600, and then they tacked on a processing fee of $598. Additionally, they advertise a really low price on AutoTrader, but unless you qualify for all the incentives, you don't get that price. I would run from this dealership as I was treated poorly. I did not find out that I had been taken until I went home and looked up the invoice on Kelly Blue Book. The... read more
STAY AWAY! These snakes will change the agreed on price at finance contract! You will not realize it until you are at the DMV & they show you the bill of sale.
Good luck getting this dealership to call you back after you sign the paperwork. I've called 5 times over the past week and can't get them to call me back. They were supposed to relocate a car for me that was 40 miles away, I ended up with a completely different car that lacked several features the car I wanted had (tow package, traffic for the navigation). I realized this the following day and can't get them to call me back. They will screw you if you get the chance! Go somewhere else if you can and avoid this frustration.
We drove 4 hours to go look at a jeep we found on their website. The sticker on the windshield, and all the ads claimed this vehicle included the soft top as well as the hard top that was on it. We were ready to buy and asked where the soft top was. They "claimed" it was a mistake, a "faux pas" there was no top. Ok, soo....we still want the jeep, how much will you come down since you claimed there was a top, but now there isn't.......get this.......NOTHING! Price if full asking price, only without the top they said came with... read more
First off, I can say I have never been treated with such disrespect while shopping for a vehicle before than with your dealership. Jarred, the internet sales manager (I guess that's what he calls himself), has gone overboard with comments, text messages, and remarks. And yes...I have the texts to prove it. Seriously I can give you his cell number, take screen shots, and send all of them to you. When I called to show interest in a vehicle and obtain more information, it turned into an outright barrage of snide remarks, person... read more
My history with this dealership has not been pleasant. I got jacked around getting scratches fixed properly that were noted on delivery. I had to return more than once to receive my Mopar 11 owners’ kit. I have had my car returned after an oil change with oil spilled on the engine cover. More times than not I experience difficulty getting through on your phone system. And this latest incident with a simple leaky oil filter was the final straw. I will not return nor recommend this dealership to anyone. At some point I plan on... read more
Frequently asked questions about Franklin Chrysler Dodge Jeep Ram
How is Franklin Chrysler Dodge Jeep Ram rated?
Franklin Chrysler Dodge Jeep Ram has a 4.2 star rating with 4,219 reviews.
When is Franklin Chrysler Dodge Jeep Ram open?
Franklin Chrysler Dodge Jeep Ram is open now. It will close at 8:00 p.m.
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