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Over the years Franklin Chrysler, Dodge, Jeep and RAM has established a reputation for providing the greater Franklin, Tennessee area with a large selection of Chryslers, Dodges, Jeeps and RAM trucks, all with unbeatable prices, along with courteous, honest service. We pride ourselves on that reputation but we consider ourselves much more than just a car dealer. We're your friends and neighbors which means we do right by you by making sure you are completely satisfied before, during and after you buy from us. We promise you ... read more
1124 Murfreesboro Road B, Franklin, TN, 37064, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 8:00 p.m. | |
Sun | 12:00 p.m. to 6:00 p.m. |
Absolute worst buying experience of all time! Walmart has better customer service. Please see my full review on Goo gle. It starts by discussing a red wagon. Do not buy from these crooks !!!
Business response:
Mr. Ward I truly am sorry for the experience you had here. This is not the experience I wish for our customers to receive. I will try my hardest to correct the situation. We thank you for your business and view you as great customer that we wish to continue a relationship with. You may contact me by any means if you wish. Sincerely Anthony Green Internet Manager
OVERALL GREAT EXPERIENCE, GREAT PRICING....GREAT NEGOTIATION...GREAT PEOPLE Tried to negotiate with a local dealership with bad results....drove to Franklin..(Thankfully)...got a great Jeep at a great price.
The entire staff was very friendly & helpful answering all our questions and concerns. Also very patient with us making our decision with no pressure!! We test drove several cars!
Service Manager, Tammy Kelly and Consultant, Tonia Emmit were extremely helpful in determining the problem on my Jeep and finding a cost effective solution. Thanks!
Jack was straight forward and no pressure. He let me take the car I was interested in home for the night and drive it, since I lived close. Made reviewing the car, that much easier. The business end of it was easy and pretty typical. They have a lot of maintenance options available if interested. They offer competitive rates.
I went to the Jeep store looking for a specific vehicle that had been posted on the dealer website. I was immediately greeted by a sales agent & was on a test drive 5 minutes later. I was given permission to take the vehicle home overnight to show my wife. This was very much appreciated. Really, the entire buying process was very simple and handled professionally. I never felt any pressure from the dealer to buy the vehicle. Based on my experience, I would recommend this dealer to a friend.
Good Experience. Will return in the future for all of my servicing needs. I was treated with respect and acknowledged immediately, the wait was standard and not excessive.
I bought a 2005 Dakota 4x4 with 67,000 miles and recently posted a bad review. Well, I'm eating crow because they made the issues I was having go away. They gave me a warranty @ cost and detailed the truck. So thanks i really appreciate the customer service. I will be back!! Jim Stanley
Franklin Dodge was the third dealership that we visited in order to find a Dodge Journey. We had previously been treated extremely poorly at other dealerships so we decided to leave Huntsville, AL, to go to Franklin, TN. Our visit to Franklin Dodge was by far a superior buying experience from the way we were treated with our trade-in to the way we were quickly lead through and helped during the financing of our vehicle. I cannot recall a time that we ever have had this enjoyable of a car buying experience. They were professi... read more
Franklin Chrysler Dodge Jeep Ram has a 4.2 star rating with 4,222 reviews.
Franklin Chrysler Dodge Jeep Ram is closed now. It will open at 9:00 a.m.
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