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Franklin Chrysler Dodge Jeep Ram

4.2
  • Franklin, TN

About this business

Location details

1124 Murfreesboro Road B, Franklin, TN, 37064, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.24,300 reviews
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diannac's profile image
diannac 
11 months ago

The service was excellent. I took my Jeep in to get maintenance done and the service team was so helpful and nice. They explained what needed to be done and made sure I was comfortable while I waited for my Jeep to be done. Exceptional customer service! 

DylanM's profile image
DylanM 
11 months ago

Always a very clean and tidy facility. Everyone working there is top class! The service department especially has always been very helpful and responsive. 

Kalik's profile image
Kalik 
11 months ago

As always, Faulkner Chrysler, Dodge, Jeep, Ram & Fiat was a smooth and pleasant experience. No wait oil change. 

marcreauxii's profile image
marcreauxii 
11 months ago

Had an awesome experience here with the Sales team at South fork Dodge. My first experience ordering a new vehicle and I couldn’t be any happier with the turnout! These guys know their stuff, and my truck is one of a kind. 

bobster's profile image
bobster 
11 months ago

Sold me a great car, but the process was infuriating. Very predatory sales tactics. The manager specifically became very rude to me and my family and I almost reversed my decision on the vehicle. You guys need to chill. Buying a car is a multi-thousand dollar decision. I felt extremely pressured to get the car off your lot; I was buying an R-Title and had a lot to consider. The manager all but refused to honor the conditions of my deposit, where he threatened to sell the car to someone else outside of the decision window we ... read more

ScottZhang's profile image
ScottZhang 
11 months ago

Great dealership, Koltin, Dwhite, and Landon were all amazingly helpful during our purchase of the first car for my brother. They made the purchase process extremely fast and easy (we were in and out within an hour). Hard to find people that truly help their customers with what they need. 

tyler.gentry270's profile image
tyler.gentry270 
11 months ago

Had a great experience with my salesman, Darik Brown. I had a terrible experience at my local dealer, contacted him and he was straight forward from the beginning. I drove from a different side of Houston twice just to deal with them, customer service was the best I found while shopping around. This was the first time I’ve left a dealership feeling happy. I will be back to work with Southfork again. Also, beautiful dealership with a kids playroom! 

vcruz051's profile image
vcruz051 
11 months ago

The service staff is open to your questions. They keep you updated about your vehicle.It was a very nice experience. 

Darrell Dethlefs's profile image
Darrell Dethlefs 
11 months ago

Very dissatisfied with the service department. I went into to have an inspection. I was told the tires need replaced to pass. I was suspicious because I had had a tire shop just look at the tires and they told me they were sufficient to pass inspection. I advised this dealer to not do the work. I picked up the car. The inspection form completed by the tech had the right front at 2/32 and the left front at 3/32. I looked up the Pennsylvania standard for inspection and it states unequivocally that 2/32 passes. So both tires we... read more

Frequently asked questions about Franklin Chrysler Dodge Jeep Ram

How is Franklin Chrysler Dodge Jeep Ram rated?

Franklin Chrysler Dodge Jeep Ram has a 4.2 star rating with 4,300 reviews. 

When is Franklin Chrysler Dodge Jeep Ram open?

Franklin Chrysler Dodge Jeep Ram is open now. It will close at 8:00 p.m.  

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