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Frank Kent Cadillac
- Car Dealers
- Fort Worth, TX
About this business
Browse the vast inventory of Frank Kent Cadillac in Fort Worth today if you're looking to buy an Escalade, XT5, CT6 or others. We've sold hundreds of Cadillacs to people of Arlington, Weatherford, Granbury and the rest of Texas as well. There are plenty of buy and lease offers available. If you have any questions just give us a call today.
Location details
3500 W Loop 820 S, Fort Worth, TX, 76116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
RecommendedYou costumer service excellent
Business response:
Jose, thank you for your kind words!!!!! We appreciate you so much!!!!! 💜
Frank Kent Cadillac did a good job and was helpful and courteous.
Business response:
Ken, thank you for the great review and kind words. We truly appreciate it and we look forward to working with you again in the future!
I buy my cars from Frank Kent because of the way they treat me after I buy my car. I appreciate the help, kindness, and friendliness of your staff.
Business response:
Hi Louretta! Thank you so much for the great review and kins words. They mean so much to us! We look forward to working with you again in the future!
I scheduled an appointment for a state inspection with my service advisor on 9/25/20. My service advisor, Ron Evans, greeted me by name on the service drive. My wait was not long and all employees were courteous and efficient. I LOVE this dealership for sakes and service!
Business response:
Hi Joy! Thank you for taking the time to leave feedback on your overall experience with us here at Frank Kent Cadillac. We are so happy to hear that Ron took such great care of, and that our service department could earn your great review! We look forward to working with you again in the future.
They stated that they changed my brake fluid but did not. I returned so that they could change it correctly. Still didn’t happen and I got a scratched headlight in addition (they did buff the scratches out). A huge time hassle to say the least. They supposedly flushed all my fluids. They also stated my cabin air filter and engine air filter needed immediate attention even though they were changed an hour earlier at my home 14 miles away. Not very honest service sales tactics if you ask me. I finally changed the fluid myself ... read more
Strong service department.
Business response:
Hi Patrick! Thank you for your kind words. They mean a lot to us!
The body shop was amazing to work with. I had zero problems with them. You can’t even tell that my car was damaged! Best of all it was cleaner when I picked it up then when I dropped it off!!!
Business response:
Hi Donna! Thank you for taking the time to leave feedback on your time spent with us. We are so happy that our service department took such great care of you and your vehicle, and we look forward to working with you again in the future.
you could start by honoring your bumper to bumper warranty on your certified pre-owned Cadillacs. about one in February of 2020 and the transmission modulator went out today July 8 20/20 and for some reason this isn't a covered part of your bumper to bumper warranty for 12 months that you advertise for certified pre-owned vehicles. the service department is not as good as they used to be at Frank Kent. I took my CTS that I bought in February, certified pre-owned to them 7/6/20 at 6pm and the service center just called me to ... read more
Business response:
Bryon, we are a bit concerned with your feedback. We are saddened to hear that you did not have a positive experience. Please contact Dennis dennisw@fk1935.com to talk further on this matter. We look forward to hearing from you. Thank you.
Went into get my spark plugs replaced, spark plug wires checked, check fluids, and rotate tires. Tire rotation was a flat $20, no additional labor cost. Nothing else. Was charged $452.20. FOUR HUNDRED AND FIFTY-TWO DOLLARS. FOR CHANGING THE SPARK PLUGS. I was expecting it to be expensive because it's a dealership, but that's more than double what I anticipated for just changing the spark plugs. Yes, I can change them myself, but it's part of the scheduled maintenance and I al... Continue Reading
Frequently asked questions about Frank Kent Cadillac
How is Frank Kent Cadillac rated?
Frank Kent Cadillac has a 4.6 star rating with 2,488 reviews.
When is Frank Kent Cadillac open?
Frank Kent Cadillac is open now. It will close at 7:00 p.m.
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