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Frank Kent Cadillac

4.6

About this business

Location details

3500 W Loop 820 S, Fort Worth, TX, 76116, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 7:00 p.m.
SunClosed
4.62,897 reviews
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Jose Juan Arias's profile image
Jose Juan Arias 
recommend  Recommended
5 years ago

You costumer service excellent 

Business response:

Jose, thank you for your kind words!!!!! We appreciate you so much!!!!! 💜 

Jamia Mia Keith's profile image
Jamia Mia Keith 
recommend  Recommended
5 years ago

John Griffin provided EXCEPTIONAL service!!! Pleasing, professional and inviting personality throughout my experience at Suburban cadillac. He'll keep you laughing, too as he aim the highest level of satisfying you with your car needs. In fact, ALL of the staff were super nice and greeted with pleasant smiles. I told Mr. John Griffin what I like and he chose a perfect find for me. How cool was that! I am happy with my ride. Thank you John G! Thank you Scott! 

Business response:

Thanks for highlighting some of our staff who helped make this such a great experience! We want all our clients to have a comfortable and stress-free experience with us! We are always more than happy to assist you if anything else comes up. Take care! 

George William Kavanagh's profile image
George William Kavanagh 
recommend  Recommended
5 years ago

My wife ordered a set of roof racks for our daughters Chevy Traverse not knowing until she came from Connecticut they were already on the Chevy so my wife took them back and Champion refunded the full amount so we would like to thank them for the courtesy. Thank you! 

Ken Vaughan's profile image
Ken Vaughan 
recommend  Recommended
5 years ago

Frank Kent Cadillac did a good job and was helpful and courteous. 

Business response:

Ken, thank you for the great review and kind words. We truly appreciate it and we look forward to working with you again in the future! 

Beth Tidwell's profile image
Beth Tidwell 
recommend  Recommended
5 years ago

Certainly a pleasant buying experience, Trey Smith, Drew Thompson and Cristina McLaughlin are very knowledgeable, professional and overall outstanding. I will refer family and friends with confidence that they will get a great deal from a great group.... Ryan and I love our new Escalade ....keep up the awesome work guys 👏👍😉 

Business response:

Congratulations on your new Escalade, Beth! It was a pleasure working with you and making sure you drove away in a vehicle that fit your needs. Thank you so much for taking the time to recommend us and don't hesitate to give us a call if there is ever anything else we can help with. 😊 

Andrea D'Angelo's profile image
Andrea D'Angelo 
5 years ago

Service advisor and manager did not return my calls. 

Louretta Evans's profile image
Louretta Evans 
recommend  Recommended
5 years ago

I buy my cars from Frank Kent because of the way they treat me after I buy my car. I appreciate the help, kindness, and friendliness of your staff. 

Business response:

Hi Louretta! Thank you so much for the great review and kins words. They mean so much to us! We look forward to working with you again in the future! 

Ashley Shyda's profile image
Ashley Shyda 
5 years ago

Business response:

Hello, I will have our Parts and Service Director give you a call. What is the best number? 

Janice Vieira's profile image
Janice Vieira 
recommend  Recommended
5 years ago

We had a great experience purchasing our new GMC Acadia primarily because of David Priester. He was extremely courteous, patient, and a real sales professional. Jan and Mark Vieira 

Business response:

Congratulations on your new Acadia, Janice! It was a pleasure working with you. Don't hesitate to give us a call if there is ever anything else we can help you with. 😃 

Frequently asked questions about Frank Kent Cadillac

How is Frank Kent Cadillac rated?

Frank Kent Cadillac has a 4.6 star rating with 2,897 reviews. 

When is Frank Kent Cadillac open?

Frank Kent Cadillac is closed now. It will open at 8:00 a.m. 

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