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Frank Kent Cadillac
- Car Dealers
- Fort Worth, TX
About this business
Location details
3500 W Loop 820 S, Fort Worth, TX, 76116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
RecommendedSalesman Roger Pittman and the staff was very attentive
RecommendedGreat Customerservice , they always make it happen
AVOID CREST!!! They sold me a truck that had a replacement tail light in it. I did not know it at the time. I called Crest to schedule service In the spring/summer and they said I should reschedule later, they were short staffed and busy. So, I finally scheduled through a local Ford dealership due to blind spot sensors being on. I had purchased an extended warranty through MPP. MPP said Crest should have disclosed the replacement light and the replacement voided warranty coverage. I called and attempted to schedule service t... read more
Business response:
Dustin, thank you for your detailed feedback. Customer service and transparency are extremely important to us. Please contact Darin Partin at Dpartin@crestcadillactx.com at your earliest convenience.
RecommendedThank you for welcoming us to the Cadillac family. You hosted an amazing party as accepted our first Pink Cadillac. The staff was both gracious and helpful. THANK YOU Best dealership ever 💗
Business response:
It was truly our pleasure, Mary!!!
RecommendedThey made it happen.Were easy to work with
We purchased a used vehicle this week. I specifically ask if it came with two keys and it did. Realized the next day that the second key wasn’t working. Figured it was just a battery so my husband took it to the dealership of the specific car brand to replace the battery only to find out the key doesn’t belong to the car I Purchased. My husband went and spoke with Stevan Coon the Manager. He was so disrespectful, degrading to my husband. Told him too bad. We should have checked before we left the dealership. Not their proble... read more
Business response:
Hi Dana Lomas, we regret to hear that you are displeased with your recent experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (704) 557-0624. We look forward to hearing from you.
RecommendedOur experience at Crest Cadillac was outstanding! Jordan Naemi catered to our ever need. We highly recommend shopping with Crest Cadillac. John & Kay West Plano, TX
Business response:
Thank you for your positive feedback!
RecommendedGreat customer service. Answered all of our questions regarding the purchase of our new GMC Terrain. Bart was very helpful. Thanks for everything.
Business response:
John---- Thank You ! We appreciate the recommendation and the entire Sapaugh Team is here for you ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com
RecommendedBuying our new to us car at Sapaugh was a great experience!
Business response:
Avery------- Thank You ! We appreciate the business and the recommendation !!! The entire Sapaugh Team is here for all your Automotive needs ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com
Frequently asked questions about Frank Kent Cadillac
How is Frank Kent Cadillac rated?
Frank Kent Cadillac has a 4.6 star rating with 2,897 reviews.
When is Frank Kent Cadillac open?
Frank Kent Cadillac is closed now. It will open at 8:00 a.m.
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