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Frank Kent Cadillac
- Car Dealers
- Fort Worth, TX
About this business
Location details
3500 W Loop 820 S, Fort Worth, TX, 76116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
RecommendedSapaugh service department was great. I can’t say enough good things about Ryan. I will have to say I was hesitant when this young guy walked up and said he was going to take care of my account. He called back and said the head gasket was blow and they would have to see if the extended warranty would cover it. I really started worrying, this 20 something is going to argue my case with an extended warranty company? I was never happier to be wrong. He took care of everything. He kept me updated on everything. He handled everyt... read more
Business response:
Michael, we loved reading this review! Happy customers are our aim, and it appears Ryan really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. All the best, Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com
RecommendedAlways a pleasant experience at Genesis. They go above and beyond. From oil changes to warranty issues they do whatever they can to make it right and make me feel welcome. Highly recommend.
RecommendedGreat sales, service, customer care!
Business response:
Robin, thank you for the great review and kind words! We truly appreciate it!
RecommendedBought my first Cadillac this week and I could not be happier with the experience! Brendan was a very knowledgeable, no pressure Cadillac expert who made me feel comfortable and not a bit pressured throughout the process. The finance team got me all available discounts and incentives, then beat my local banks rate with 0% financing! Very pleased with my vehicle choice and my dealership choice!
Bought a Cadillac 3 weeks ago. Gave our insurance card when we paid for car. 2weeks later they call for insurance card. Still not registered. Today week 3 still not registered and they need a copy of insurance card again. Very disorganized
Business response:
So sorry we finally got a response from your insurance company today!!! We are dropping RI registry paperwork tomorrow.
RecommendedThey put on an amazing Pink Cadillac party for my beautiful Mary Kay director and our unit. Thank you. 💜
Business response:
We appreciate the kind words. We look forward to seeing you again in the future! Thank you, Prestige Customer Care 586.758.1800 Office PrestigeCadillac.com
RecommendedTremendous job from everyone in the Service Department! Big thank you to the Service Director Robert for getting me taken care of! Will definitely be back to have all my vehicles serviced!
RecommendedHeard good things about their collision center. Had some body and paint work done on my truck. Couldn’t be happier with the results. It looks brand new again and the turn around was quick. Wouldn’t go anywhere else.
Business response:
Chris, thank you for recommending the Claude Nolan Collision Center! Your support and business is greatly appreciated. We are so glad to hear that your vehicle is back to being safe and looking brand new! Anytime you need us, we will be here for you!
RecommendedLast week, I purchased my second Escalade from Cadillac of Norwood. I highly recommend the dealership and Ed McMullen, in particular. I will return for the next Escalade in a few years and I will call Ed. Steven Landers was fantastic and helped to make my purchase experience that much easier. In and out in about two hours! Kelley
Business response:
Thank you Kelly and enjoy the new Cadillac
Frequently asked questions about Frank Kent Cadillac
How is Frank Kent Cadillac rated?
Frank Kent Cadillac has a 4.6 star rating with 2,897 reviews.
When is Frank Kent Cadillac open?
Frank Kent Cadillac is closed now. It will open at 8:00 a.m.
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