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Frank Kent Cadillac

4.6

About this business

Location details

3500 W Loop 820 S, Fort Worth, TX, 76116, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 7:00 p.m.
SunClosed
4.62,897 reviews
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Ralph Warley's profile image
Ralph Warley 
recommend  Recommended
5 years ago

The service department is very professional and go out of their way to satisfy their customers 

Kim Shawn's profile image
Kim Shawn 
recommend  Recommended
5 years ago

Just bought a car with Dave Pelak. Very easy process with minimal amount of time spent at dealership. Definitely recommend!! Car is beautiful and love driving it!! 

Business response:

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Gold Coast Cadillac Team 

Mason Hendricks's profile image
Mason Hendricks 
5 years ago

This is my second car there, at the auto outlet, my family being customers for years, with many many vehicles bought there, I will sincerely say that we will never buy another vehicle here again, terrible customer service, was told they would replace brakes, go on car fax to see that they were just checked, was told they were gonna replace windshield, only patched it, kept my car over a week to replace a bad battery, the battery that was in the car they sold me, when givin a replacement car it broke down too, told the genera... read more

Business response:

Mason, we appreciate your feedback regarding your recent experience. We don't want to lose a loyal customer or miss out on the opportunity to grow as a company. I'd like the chance to speak with you and hear your feedback regarding your visit. Please contact me at your earliest convenience. Sincerely, Nick Powell (217) 793-6050 

Peter Marini's profile image
Peter Marini 
recommend  Recommended
5 years ago

Service personnel and sales personnel are exceptional it's like doing business the old-fashioned way with a handshake and treating people right they know how to make customers 4life 

James Thomas JT O'mens's profile image
James Thomas JT O'mens 
recommend  Recommended
5 years ago

whole staff was wonderful .. a little pricey but good work.. 

Rikki Kimbra's profile image
Rikki Kimbra 
recommend  Recommended
5 years ago

Hands down the BEST car buying experience I have ever had. I was immediately greeted by my salesman Rick Fasick upon entering the lobby for our appointment and he had already pulled a few keys aside for potential car options based off what I had told him I was looking for in an email previously. The first car he showed me was absolutely perfect and the one I ended up driving off the lot in that day. I have never had such an attentive car salesman that at the same time wasn't breathing down my neck. Fortunately my great exper... read more

Business response:

Rikki, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We want all our customers to feel this way when leaving our dealership! Safe travels! 

James Boulware's profile image
James Boulware 
recommend  Recommended
5 years ago

he is a wonderful person he help my parents to get a car very well manner and respectful and keep his word they pull off the loft with a car he never gives up on you to you get the car 

Business response:

We appreciate your positive review about your recent experience with us! Thank you so much again for your feedback! We hope you have a great day! 

Elizabeth Powell-Mcalhany's profile image
Elizabeth Powell-Mcalhany 
recommend  Recommended
5 years ago

We had a great experience working with David Priester at Hilton Head Buick Cadillac. Never once did they pressure us in buying a vehicle. All around great Staff!!!! 

Business response:

We're happy to hear you had such a great experience, Elizabeth! Thank you for leaving a positive review and please call us if you ever need anything. 😊 

Russell Long's profile image
Russell Long 
recommend  Recommended
5 years ago

I bought a new 2020 Silverado Trail Boss from Champion. it has to be one of my easiest vehicle purchases ever. David, Kristen and Lynn did a fantastic job. It made my drive back to Knoxville even better. Thanks to everyone at the dealship for doing what you do! 

Frequently asked questions about Frank Kent Cadillac

How is Frank Kent Cadillac rated?

Frank Kent Cadillac has a 4.6 star rating with 2,897 reviews. 

When is Frank Kent Cadillac open?

Frank Kent Cadillac is closed now. It will open at 8:00 a.m. 

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