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Fort Mill Ford
- Car Dealers
- Fort Mill, SC
About this business
Location details
801 Gold Hill Rd, Fort Mill, SC, 29708, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Would give no stars if I could. Worst customer service in fort mill. Definitely see why they can't keep people employed. My vehicle was stolen off the lot before I purchased it. Vehicle had hidden damage that sonic automotive/fort mill ford tried to cover up. Lights in the bed of the truck did not match. Ford replaced at no cost. Light on side mirror fell off while driving from Fort Mill Ford on the purchase date. Fort Mill Ford replaced at no cost. Water has been leaking in the vehicle which leaves a mildew/sour smell each ... read more
Business response:
Ibrahim Rashada, we regret to hear that you had this negative experience with us, but would appreciate the chance to address your concerns and turn your experience around. Please contact our manager, Todd Grubb, at (803) 948-8202 so we can make your experience a positive one.
RecommendedI drove 45 minutes to look at a particular car I was interested in and had the pleasure of working with William Kennedy. Being the first car I had purchased by myself, I was a little nervous but William was great to work with. Thank you for making the experience less stressful!
Business response:
Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!
Recommendedfast service, very customer oriented...
Business response:
Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! Please don't hesitate to reach out if there is anything we can help you with. Take care!
If I could give them a negative star I would. Purchased a used car from them and unfortunately it was exactly what you dread when you go to a car dealer. I called and spoke to the internet sales person. We agreed to a price, everything included. My spouse went in to purchase the vehicle and that's where the issues started... they added on items that were 'already on the vehicle" like some etch item and permaguard (or something like that). If they were already 'on' the car why wasn't that added to the price by the internet sa... read more
Business response:
Maureen Lannon Smith, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Fort Mill Ford (803) 948-8202
RecommendedOur experience today went so well!! Middleton was awesome to work with.
Recommended2nd used car I bought from WIll William Kennedy, very happy customer,
RecommendedI recently scheduled a maintenance appointment to replace a fuel filter on my truck. (This was my first trip to Fort Mill Ford). The work was done quickly & I was treated to great customer service. Due to this good experience, I will definitely come back soon.
RecommendedI purchased my first car from Fort Mill Ford with the help of Ron Kirby. All of the staff were extremely kind and helpful, especially Ron. He made the entire process so much easier than I imagined it would be! I am so happy with my purchase and would recommend Fort Mill Ford to anyone!
Frequently asked questions about Fort Mill Ford
How is Fort Mill Ford rated?
Fort Mill Ford has a 4.3 star rating with 3,106 reviews.
When is Fort Mill Ford open?
Fort Mill Ford is closed now. It will open tomorrow at 9:00 a.m.
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