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Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior customer experience leading you to the vehicle of your dreams. Our commitment is to our guests' complete satisfaction every step of the way and more. View Our Vehicle Specials Today!
3300 Jamboree Road, Newport Beach, CA, 92660, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 8:00 p.m. | |
Tue | 7:00 a.m. to 8:00 p.m. | |
Wed | 7:00 a.m. to 8:00 p.m. | |
Thu | 7:00 a.m. to 8:00 p.m. | |
Fri | 7:00 a.m. to 8:00 p.m. | |
Sat | 8:00 a.m. to 8:00 p.m. | |
Sun | 10:00 a.m. to 6:00 p.m. |
Everything Was Great I had a great experience getting my service A on my car. Working with Chad made the process seamless. He kept me informed and made sure all of my concerns were addressed.
Business response:
Hello Kristi. Thank you for your feedback on your recent service visit. I am happy to hear Chad made your the process seamless and kept you updated on the status of your vehicle. Should you need any further assistance, please do not hesitate to reach out. Kind regards, Heather Lewis-Client Care Manager
Everything Was Great I had a great experience getting my service A on my car. Working with Chad made the process seamless. He kept me informed and made sure all of my concerns were addressed.
Business response:
Hello Kristi. Thank you for your feedback on your recent service visit. I am happy to hear Chad made your the process seamless and kept you updated on the status of your vehicle. Should you need any further assistance, please do not hesitate to reach out. Kind regards, Heather Lewis-Client Care Manager
Outstanding Service/ Pleasurable Experience Professional, Friendly, Trust-Worthy, Time-Saving, Pleasurable Experience. Definitely will use this dealership and sales person again and will refer my dear friends here for sure. Truly The Best or Nothing.
Business response:
Hi Michael. We appreciate your feedback and are delighted to hear about your excellent experience. We value you as our guest and look forward to providing you with another exceptional visit in the future. Thank you for your wonderful recommendations! Kind regards, Heather Lewis-Client Care Manager
First check-up after perchase Service was completed in the time that was estimated and car was returned washed.
Business response:
Hi MegsMom2. Thank you for your feedback. It is great to hear you received excellent service throughout your visit with us. If we can be of any further assistance, please do not hesitate to reach out. Kind regards, Heather Lewis-Client Care Manager
Outstanding Service/ Pleasurable Experience Professional, Friendly, Trust-Worthy, Time-Saving, Pleasurable Experience. Definitely will use this dealership and sales person again and will refer my dear friends here for sure. Truly The Best or Nothing.
Business response:
Hi Michael. We appreciate your feedback and are delighted to hear about your excellent experience. We value you as our guest and look forward to providing you with another exceptional visit in the future. Thank you for your wonderful recommendations! Kind regards, Heather Lewis-Client Care Manager
First check-up after perchase Service was completed in the time that was estimated and car was returned washed.
Business response:
Hi MegsMom2. Thank you for your feedback. It is great to hear you received excellent service throughout your visit with us. If we can be of any further assistance, please do not hesitate to reach out. Kind regards, Heather Lewis-Client Care Manager
Great Customer Service JB and Ari did everything they could to help me get into my car. Great work ethic. Will highly recommend friends and family looking to get a car to go directly to them.
Business response:
Hi Jerry. Thank you for your feedback. I am thrilled to hear you JB and Ari went above and beyond to help you get into your car. We appreciate your recommendations and look forward to assisting you again. Kind regards, Heather Lewis-Client Care Manager
Great Customer Service JB and Ari did everything they could to help me get into my car. Great work ethic. Will highly recommend friends and family looking to get a car to go directly to them.
Business response:
Hi Jerry. Thank you for your feedback. I am thrilled to hear you JB and Ari went above and beyond to help you get into your car. We appreciate your recommendations and look forward to assisting you again. Kind regards, Heather Lewis-Client Care Manager
Just, easy and efficient I live over 2 hours away from Fletcher Jones and the work that needed to be done on my car was not getting fixed at the dealership by me. I called James Sarvey and told him the problems I was having and AJ took care of everything. James went the distance to make it happen for us. There just isnt better customer service anywhere like Fletcher Jones.
Business response:
Hello MrRight18. Thank you for taking the time to share your feedback with us. We appreciate you going the distance to visit our location and are thrilled to hear that we AJ and James went above and beyond to provide you with and outstanding experience. Should you need any further assistance, please do not hesitate to reach out. Kind regards, Heather Lewis-Client Care Manager
Fletcher Jones Motorcars has a 4.4 star rating with 3,619 reviews.
Fletcher Jones Motorcars is open now. It will close at 8:00 p.m.
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