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Fletcher Jones Motorcars
- Newport Beach, CA
About this business
Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior customer experience leading you to the vehicle of your dreams. Our commitment is to our guests' complete satisfaction every step of the way and more. View Our Vehicle Specials Today!
Location details
3300 Jamboree Road, Newport Beach, CA, 92660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Excellent Experience, As Always! The entire staff at Fletcher Jones is tremendous, and they all have a service-first attitude. Huge selection of cars to choose from, and very flexible deal terms. No hassle!
Business response:
Hello MXGardens. Thank you for your feedback. Guest satisfaction is our number one priority and we are happy to hear that you were pleased with your visit. Should you need any further assistance, our team is happy to help! Best, Heather Lewis-Client Care Manager
Easy from start to finish I had a great experience at FJ Mercedes. I ordered my car which took several months to receive, but I got updates along the way. When I came to pick up my car everything was very quick and easy. The paperwork was already prepared and the staff was excellent. I have only had my car several days, but based on this experience I would definitely return to this dealership.
Business response:
Hello Ibdoc123. Thank you for your feedback and congratulations on your new Mercedes-Benz! We are excited to hear that our team provided you with a wonderful experience and kept you updated with the status of your vehicle. We wish you many enjoyable miles in you new car. Sincerely, Heather Lewis-Client Care Manager
Easy from start to finish I had a great experience at FJ Mercedes. I ordered my car which took several months to receive, but I got updates along the way. When I came to pick up my car everything was very quick and easy. The paperwork was already prepared and the staff was excellent. I have only had my car several days, but based on this experience I would definitely return to this dealership.
Business response:
Hello Ibdoc123. Thank you for your feedback and congratulations on your new Mercedes-Benz! We are excited to hear that our team provided you with a wonderful experience and kept you updated with the status of your vehicle. We wish you many enjoyable miles in you new car. Sincerely, Heather Lewis-Client Care Manager
Dan Schmidt I have two Mercedes vehicles, and the main reason I continue to come to Fletcher Jones is Dan Schmidt! Dan is an extreme professional, and makes you feel like he truly cares about you, sincere and honest. Alan
Business response:
Hi Mercedes2. Thank you for continued loyalty to Fletcher Jones Motorcars. We feel lucky to have associates like Dan who go above and beyond to ensure our guests like yourself, receive the utmost satisfaction. We are thrilled to know that you have received the world-class experience we pride ourselves in. As always, we look forward to your future visits. Best, Heather Lewis-Client Care Manager
Dan Schmidt I have two Mercedes vehicles, and the main reason I continue to come to Fletcher Jones is Dan Schmidt! Dan is an extreme professional, and makes you feel like he truly cares about you, sincere and honest. Alan
Business response:
Hi Mercedes2. Thank you for continued loyalty to Fletcher Jones Motorcars. We feel lucky to have associates like Dan who go above and beyond to ensure our guests like yourself, receive the utmost satisfaction. We are thrilled to know that you have received the world-class experience we pride ourselves in. As always, we look forward to your future visits. Best, Heather Lewis-Client Care Manager
Customer service Pon was the dealer I purchased my car from. From the beginning of our interaction he listened to what I wanted, and what my concerns were. I felt that he truly had my best interest in mind, and wasn't trying to push a sale I wasn't comfortable with. He did everything he could to get me in my new car! He is friendly, and respectful, and I will definitely do business with him again in the future. His customer service was 5 stars. He was truly awesome!
Business response:
Hi Bfrancisco10. We appreciate you taking the time to share your feedback on your recent experience. It is great to hear that Pon seamlessly helped you get into the vehicle of your dreams. Congratulations on your purchase! Best, Heather Lewis-Client Care Manager
Customer service Pon was the dealer I purchased my car from. From the beginning of our interaction he listened to what I wanted, and what my concerns were. I felt that he truly had my best interest in mind, and wasn't trying to push a sale I wasn't comfortable with. He did everything he could to get me in my new car! He is friendly, and respectful, and I will definitely do business with him again in the future. His customer service was 5 stars. He was truly awesome!
Business response:
Hi Bfrancisco10. We appreciate you taking the time to share your feedback on your recent experience. It is great to hear that Pon seamlessly helped you get into the vehicle of your dreams. Congratulations on your purchase! Best, Heather Lewis-Client Care Manager
Exceptional Exceptional service by everyone and Steve B. I wish every business would treat their customers like your business!
Business response:
Hello Maximum. Thank you for your feedback. We are happy to hear that Steve and our associates provided you with exceptional service. As always, we hope to provide you with another wonderful visit in the future. Best, Heather Lewis-Client Care Manager
Exceptional Exceptional service by everyone and Steve B. I wish every business would treat their customers like your business!
Business response:
Hello Maximum. Thank you for your feedback. We are happy to hear that Steve and our associates provided you with exceptional service. As always, we hope to provide you with another wonderful visit in the future. Best, Heather Lewis-Client Care Manager
Frequently asked questions about Fletcher Jones Motorcars
How is Fletcher Jones Motorcars rated?
Fletcher Jones Motorcars has a 4.4 star rating with 3,619 reviews.
When is Fletcher Jones Motorcars open?
Fletcher Jones Motorcars is open now. It will close at 8:00 p.m.
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