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Fletcher Jones Motorcars
- Newport Beach, CA
About this business
Location details
3300 Jamboree Road, Newport Beach, CA, 92660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Poor Service and do not honor their promises on service.
We dropped our car off for a diagnostic and when we picked it up, it was wrecked/damaged on the front left. Had to call, visit in person, and email repeatedly to get any action. They tried to frame a tow truck for the incident, but never provided proof of anything. Service Manager, Chandler Matthews, was aggressive, rude and unprofessional. They finally agreed to fix it and assumed liability. Then they did the sloppiest job possible, the side turn signal light is still missing, paint is still bad, trim is torn up (they didn'... read more
Just collected and brought home a new GLB I ordered from this MB dealership in Fort Wayne a few months ago. It was a special build with all the options I specified including the metallic mountain grey color and red stitche accent on the leather upholstery. This is the third car I bought in the past 9 years and Qasim had always been so helpful and patient with me. All these years, he has provided me with excellent service. He knows that I have high regards for the Mercedes brand in terms of safety, quality and integrity o... read more
I recently found myself hiring a Crypto-Recovery programmer. I am more than impressed. I learned more about the tech and cyber world, and that anything is possible with the right programmer. If you have been a victim of Bitcoin or another Cryptocurrency scam, I feel like it's my duty to link you all with a legit programmer. I started having a lot of issues with an investment company that goes by the name DRIP FX when I tried withdrawing the 307,955 USD I had invested with them. The so-called Bit miners couldn't provide any h... read more
THIS IS NOT THE FIRST TIME, THEY FIXED MY TRUCK AND WHAT THEY FIXED CAUSED ME TO BE STRANDED I AM TOTALLY DISGUSTED- MERCEDES JUST FIXED MY TRUCK- IVE NEVER BEEN STRANDED, THEY PUT NEW EMISSIONS IN AND IM STRANDED ON THE INTERSTATE- WOW, SUPPOSED TO BE HEADING OUT OF TOWN AND THEY TOTALLY MESSED UP MY TRUCK- THEY WERE SO CONCERNED WITH ME FIXING OTHER STUFF THAT I WASNT GOING FOR - AND THE STUFF THEY FIXED CAUSED ME TO BE STRANDED
Take my car in for a diagnostic test, they say they fix it, engine light turns on about 5 mins after i leave. now i have to 1000 to fix it? not quite sure it went from fixed to me owing a grand in 10 mins lol. I would do your best to go to the rochester Mercedes, because these guys truly are scammers here.
I had my 550 Mercedes with about 37,000 miles in for scheduled maintenance. This included a transmission flush along with a number of other maintenance issues. The car is almost five years old. When I picked up the car my wife noticed on the way home that the window had a crack in it. At this point I called David and we are in the process of who is going to pay for the windshield. It gets better. This morning when my wife pulled her car out of the garage, there was a large puddle of water where the car had sat. I took the ca... read more
THE WORST AND NOTHING is exactly what you will get from this place. A year ago, I purchased a $75k+ vehicle from here. They were very persuasive in getting me to purchase a $3k tire and rim coverage, due to having black rims. I fell for it, and the coverage has proven to be anything but actual coverage for damage on the rims. They have "touched up" my rims twice through my warranty coverage and it is so awful, I could have done a better job with a sharpie. I requested the rims be completely sanded and redone. It's been 2 mon... read more
I brought my GL 450 to Sewell on December 14 to have the airmatic pump replaced. My service advisor, Juan Quiroq, aka Jay, told me my battery needed to be replaced. Mercedes-Benz’s dashboard lets you know if something is wrong with your vehicle. I informed Jay, I did not get any indicator from my message center about my battery. He told me how the service department ran a diagnosis on my vehicle, and the battery was not correctly powering my SUV. He then gave me a six hundred dollars something quote for the battery and l... read more
Frequently asked questions about Fletcher Jones Motorcars
How is Fletcher Jones Motorcars rated?
Fletcher Jones Motorcars has a 4.3 star rating with 3,843 reviews.
When is Fletcher Jones Motorcars open?
Fletcher Jones Motorcars is open now. It will close at 8:00 p.m.
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