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Fletcher Jones Motorcars
- Newport Beach, CA
About this business
Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior customer experience leading you to the vehicle of your dreams. Our commitment is to our guests' complete satisfaction every step of the way and more. View Our Vehicle Specials Today!
Location details
3300 Jamboree Road, Newport Beach, CA, 92660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Excellent Experience Our salesperson, Pon Shen, could not have kinder or more helpful. Straightforward negotiation on price and we did a custom build on a 2018 SL 450. Updates were regular and delivery and closing process were pleasant.
Business response:
Hello M_Squared. Congratulations on your custom built Mercedes-Benz SL 450! We are excited to hear that Pon delivered a memorable and enjoyable experience. We wish you many enjoyable miles in your new Mercedes-Benz. Sincerely, Heather Lewis-Client Care Manager
Excellent customer service Quick & easy. They have this process down to a T. Every person I came in contact with was very helpful, friendly, always smiling and not the least bit pushy.
Business response:
Hello Firstcar. Thank you for your feedback. It is great to know we helped you find and take home the car of your dreams in a timely and efficient manner while providing you with outstanding service. Congratulations on your purchase! Best, Heather Lewis-Client Care Manager
exceptional experience I had the most wonderful experience at fletcher jones. The sullivan team is the best. Thank you.
Business response:
Hello Sdelgadillo. Thank you for your feedback. We are happy to hear you had a pleasant and enjoyable experience with us. As always, we look forward to your future visits. Best, Heather Lewis-Client Care Manager
exceptional experience I had the most wonderful experience at fletcher jones. The sullivan team is the best. Thank you.
Business response:
Hello Sdelgadillo. Thank you for your feedback. We are happy to hear you had a pleasant and enjoyable experience with us. As always, we look forward to your future visits. Best, Heather Lewis-Client Care Manager
2002 C320 Still in Top Shape My wife's subject car was bought new from Fletcher- Jones in 2002 and my wife does not want a new car. She is not a "techy" and her older Mercedes does everything she needs from an automobile. So, as long as the Service Department continues skillfully replacing parts resulting in new-car performance and continued reliability, she will be a happy camper.
Business response:
Hello HBFLETCH. Thank you for your continued loyalty to Fletcher Jones Motorcars. We are happy to hear that our service department continues to provide you and your wife with wonderful service each time you visit. As always, we look forward to your future visits. Best, Heather Lewis Client Care Manager
2002 C320 Still in Top Shape My wife's subject car was bought new from Fletcher- Jones in 2002 and my wife does not want a new car. She is not a "techy" and her older Mercedes does everything she needs from an automobile. So, as long as the Service Department continues skillfully replacing parts resulting in new-car performance and continued reliability, she will be a happy camper.
Business response:
Hello HBFLETCH. Thank you for your continued loyalty to Fletcher Jones Motorcars. We are happy to hear that our service department continues to provide you and your wife with wonderful service each time you visit. As always, we look forward to your future visits. Best, Heather Lewis Client Care Manager
Outstanding Service Yet Again Thank you for continued outstanding service from Service Advisor, Katelyn Truong, and her service repair team! The quality, timeliness, and professionalism displayed each time I've needed my vehicle serviced is always top notch - truly outstanding! Thank you!
Business response:
Hello TleefromHB. Thank you for sharing your feedback with us. We are happy to hear that Katelyn continues to exceed the level of your expectations each time you stop by for a Service visit. As always, if we can be of any further assistance, please don't hesitate to reach out. Best, Heather Lewis-Client Care Manager
Outstanding Service Yet Again Thank you for continued outstanding service from Service Advisor, Katelyn Truong, and her service repair team! The quality, timeliness, and professionalism displayed each time I've needed my vehicle serviced is always top notch - truly outstanding! Thank you!
Business response:
Hello TleefromHB. Thank you for sharing your feedback with us. We are happy to hear that Katelyn continues to exceed the level of your expectations each time you stop by for a Service visit. As always, if we can be of any further assistance, please don't hesitate to reach out. Best, Heather Lewis-Client Care Manager
Excellent Experience, As Always! The entire staff at Fletcher Jones is tremendous, and they all have a service-first attitude. Huge selection of cars to choose from, and very flexible deal terms. No hassle!
Business response:
Hello MXGardens. Thank you for your feedback. Guest satisfaction is our number one priority and we are happy to hear that you were pleased with your visit. Should you need any further assistance, our team is happy to help! Best, Heather Lewis-Client Care Manager
Frequently asked questions about Fletcher Jones Motorcars
How is Fletcher Jones Motorcars rated?
Fletcher Jones Motorcars has a 4.4 star rating with 3,619 reviews.
When is Fletcher Jones Motorcars open?
Fletcher Jones Motorcars is open now. It will close at 8:00 p.m.
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