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Fletcher Jones Motorcars
- Newport Beach, CA
About this business
Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior customer experience leading you to the vehicle of your dreams. Our commitment is to our guests' complete satisfaction every step of the way and more. View Our Vehicle Specials Today!
Location details
3300 Jamboree Road, Newport Beach, CA, 92660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Great service - Great communication It took a couple days longer to solve the issue than originally anticipated, but communication was great and I was able to manage the time issue very easily. Miguel is a rock star :)
Business response:
Hello Mogadishu207. Thank you for taking the time to share your feedback with us. I am happy to hear our team delivered excellent communication throughout. If we can be of any further assistance, please do not hesitate to reach out. Kind regards, Heather Lewis-Client Care Manager
Great service - Great communication It took a couple days longer to solve the issue than originally anticipated, but communication was great and I was able to manage the time issue very easily. Miguel is a rock star :)
Business response:
Hello Mogadishu207. Thank you for taking the time to share your feedback with us. I am happy to hear our team delivered excellent communication throughout. If we can be of any further assistance, please do not hesitate to reach out. Kind regards, Heather Lewis-Client Care Manager
C450 AMG work Although service was not able to find the cause of the problem with my car, I was treated very well and was very happy with the effort made to find the source of the problem.
Business response:
Hi Diana. Thank you for your review. I am happy to hear you were treated with the greatest care throughout your visit with us. If we can be of any assistance to you down the road, please feel welcome to contact us. Kind regards, Heather Lewis-Client Care Manager
C450 AMG work Although service was not able to find the cause of the problem with my car, I was treated very well and was very happy with the effort made to find the source of the problem.
Business response:
Hi Diana. Thank you for your review. I am happy to hear you were treated with the greatest care throughout your visit with us. If we can be of any assistance to you down the road, please feel welcome to contact us. Kind regards, Heather Lewis-Client Care Manager
2018 GLC My wife and I just leased 2018 GLC We had so much good fillings regarding all process Sales person ( Gene Polichuk ) and sales manager ( James Sarvay ) were very professional and very pleasant people to talk with. Over all service was excellent. We will recommend FLETCHER JONES MOTORCARS to our friends
Business response:
Hello Akrolove. Thank you for your feedback and congratulations on your 2018 GLC! Our team is excited to hear James and Gene made your visit with us truly exceptional. We appreciate your recommendations and look forward to assisting you again. Kind regards, Heather Lewis-Client Care Manager
2018 GLC My wife and I just leased 2018 GLC We had so much good fillings regarding all process Sales person ( Gene Polichuk ) and sales manager ( James Sarvay ) were very professional and very pleasant people to talk with. Over all service was excellent. We will recommend FLETCHER JONES MOTORCARS to our friends
Business response:
Hello Akrolove. Thank you for your feedback and congratulations on your 2018 GLC! Our team is excited to hear James and Gene made your visit with us truly exceptional. We appreciate your recommendations and look forward to assisting you again. Kind regards, Heather Lewis-Client Care Manager
B1 service It was very expensive however the service lady was very quick, thorough, and excellent in customer service.
Business response:
Hello Jsto714. Thank you for your feedback on your recent experience. I am pleased to hear you were treated with the greatest care by our team. Should you need any further assistance, please do not hesitate to reach out. Kind regards, Heather Lewis-Client Care Manager
B1 service It was very expensive however the service lady was very quick, thorough, and excellent in customer service.
Business response:
Hello Jsto714. Thank you for your feedback on your recent experience. I am pleased to hear you were treated with the greatest care by our team. Should you need any further assistance, please do not hesitate to reach out. Kind regards, Heather Lewis-Client Care Manager
R350 Service review AC compressor, oil leak and rear Air suspension ( Air bag) work was perfumed on the vehicle. Work was performed to my satisfaction and Rob Draper as always did a great job servicing my vehicle. He also managed to get discount on the service charge. Have been a satisfied customer for over a decade Will continue to drop the vehicle for service in the future also. Thank you.
Business response:
Hello R350_E350. We value you as our guest and want to thank you for your loyalty to us. We are excited to hear that Rob performed excellent work on your vehicle and provided you with outstanding service. Should you need any further assistance, please do not hesitate to reach out. Kind regards, Heather Lewis-Client Care Manager
Frequently asked questions about Fletcher Jones Motorcars
How is Fletcher Jones Motorcars rated?
Fletcher Jones Motorcars has a 4.4 star rating with 3,619 reviews.
When is Fletcher Jones Motorcars open?
Fletcher Jones Motorcars is open now. It will close at 8:00 p.m.
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