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Fletcher Jones Motorcars
- Newport Beach, CA
About this business
Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior customer experience leading you to the vehicle of your dreams. Our commitment is to our guests' complete satisfaction every step of the way and more. View Our Vehicle Specials Today!
Location details
3300 Jamboree Road, Newport Beach, CA, 92660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
A great car-buying experience I had to drive 67 miles to get the car wanted, but I will do it again next time just for the excellent service. I really appreciated the transparency during negotiations, and the professionalism and great service throughout the process. It was a stress-free experience and I'm very happy with the car and the deal that I got. Thanks!
Business response:
Hi Otis15. Thank you for your feedback. We are grateful to hear that you drove 67 miles to find your dream vehicle at our dealership, and are thrilled to know that you received outstanding service. If we can be of any further assistance, please don't hesitate to contact us. Congratulations on your new Mercedes-Benz! Best, Heather Lewis-Client Care Manager
Excellent employee Rick McLellan is an excellent representative of Fletcher Jones Motorcars. He was courteous and knowledgeable. He went out of his way to keep me informed of the progress on my vehicle and went through the inspection report in detail with regard to upcoming work that may need to be done.
Business response:
Hi Orangecty. Thank you for sharing your feedback. We are happy to hear that Rick went above and beyond to provide you with exceptional service. If we can be of any further assistance, please feel free to contact us. Sincerely, Heather Lewis-Client Care Manager
Excellent employee Rick McLellan is an excellent representative of Fletcher Jones Motorcars. He was courteous and knowledgeable. He went out of his way to keep me informed of the progress on my vehicle and went through the inspection report in detail with regard to upcoming work that may need to be done.
Business response:
Hi Orangecty. Thank you for sharing your feedback. We are happy to hear that Rick went above and beyond to provide you with exceptional service. If we can be of any further assistance, please feel free to contact us. Sincerely, Heather Lewis-Client Care Manager
European Delivery Made Easy I purchased a GLC300 and Lorna at Fletcher Jones shepherded me through The entire experience.
Business response:
Hi GailFlrv. Thank you for sharing your feedback with us. We are happy to hear that Lorna assisted you in finding the Mercedes-Benz of your dreams. If we can be of any further assistance, please don't hesitate to contact us. Best, Heather Lewis-Client Care Manager
European Delivery Made Easy I purchased a GLC300 and Lorna at Fletcher Jones shepherded me through The entire experience.
Business response:
Hi GailFlrv. Thank you for sharing your feedback with us. We are happy to hear that Lorna assisted you in finding the Mercedes-Benz of your dreams. If we can be of any further assistance, please don't hesitate to contact us. Best, Heather Lewis-Client Care Manager
Great Service Have been going to Fletcher Jones to have our older model 450GL serviced and they always do an outstanding job getting it turned around ready to roll for many more miles.
Business response:
Hello Tzinger. Thank you for sharing about your experience with us. It is great to hear that our team continues to exceed the level of your expectations. As always, if we can be of any further assistance, please don't hesitate to reach out. Best, Heather Lewis-Client Care Manager
Great Service Have been going to Fletcher Jones to have our older model 450GL serviced and they always do an outstanding job getting it turned around ready to roll for many more miles.
Business response:
Hello Tzinger. Thank you for sharing about your experience with us. It is great to hear that our team continues to exceed the level of your expectations. As always, if we can be of any further assistance, please don't hesitate to reach out. Best, Heather Lewis-Client Care Manager
Great Experience Visited Fletcher Jones late on a Saturday. I had a lot of questions about several models and the salesperson, Christine Nolden, answered all of them patiently and with superb professionalism. She, and several other FJ employees, wound up staying late just to help with my transaction. Really a terrific car buying experience. I'd highly recommend this dealer and the entire sales team.
Business response:
Hello! Thank you for taking the time to share about your experience with us. We are thrilled to hear that Christine and the entire team at Fletcher Jones Motorcars provided you with an exceptional experience. Congratulations on your new Mercedes-Benz. As always, if we can be of any future assistance, please don't hesitate to reach out. Best, Heather Lewis-Client Care Manager
Great Experience Visited Fletcher Jones late on a Saturday. I had a lot of questions about several models and the salesperson, Christine Nolden, answered all of them patiently and with superb professionalism. She, and several other FJ employees, wound up staying late just to help with my transaction. Really a terrific car buying experience. I'd highly recommend this dealer and the entire sales team.
Business response:
Hello! Thank you for taking the time to share about your experience with us. We are thrilled to hear that Christine and the entire team at Fletcher Jones Motorcars provided you with an exceptional experience. Congratulations on your new Mercedes-Benz. As always, if we can be of any future assistance, please don't hesitate to reach out. Best, Heather Lewis-Client Care Manager
Frequently asked questions about Fletcher Jones Motorcars
How is Fletcher Jones Motorcars rated?
Fletcher Jones Motorcars has a 4.4 star rating with 3,754 reviews.
When is Fletcher Jones Motorcars open?
Fletcher Jones Motorcars is closed now. It will open at 10:00 a.m.
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