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Fletcher Jones Motorcars
- Newport Beach, CA
About this business
Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior customer experience leading you to the vehicle of your dreams. Our commitment is to our guests' complete satisfaction every step of the way and more. View Our Vehicle Specials Today!
Location details
3300 Jamboree Road, Newport Beach, CA, 92660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Great Service!!! We want to thanks Joey and Christopher Gulo for their excellent service, kindness and honestly. This is the second time that we purchased a car from them and they are always willing to show us as much cars as we like and help us with the best deal possible. Greta job guys and thanks
Business response:
Hi Ricardo. Thank you for your feedback on Joey and Chris. We value your loyalty, and are excited to hear that our team continues to provide you with excellent service. Congratulations on your newest Mercedes-Benz! Best, Heather Lewis-Client Care Manager
Amazing Service from Fletcher Jones I am in the service business, and I was literally shocked by how positive my experience was with Fletcher Jones Service. I interacted with about 6 different people, and every single one of them was exception, 100% outstanding service oriented, and made me feel like they cared greatly about my experience and satisfaction. I was offered cold bottled water 3 or 4 different times (which is unheard of and was really nice). I told the dealership I needed a specific repair (I already knew what wa... read more
Business response:
Hi Camerono. We truly appreciate your loyalty and you taking the time to share your feedback with us. Our team members are excited to hear that you are continually treated with outstanding service. As always, we look forward to your future visits with us. Best, Heather Lewis-Client Care Manager
Amazing Service from Fletcher Jones I am in the service business, and I was literally shocked by how positive my experience was with Fletcher Jones Service. I interacted with about 6 different people, and every single one of them was exception, 100% outstanding service oriented, and made me feel like they cared greatly about my experience and satisfaction. I was offered cold bottled water 3 or 4 different times (which is unheard of and was really nice). I told the dealership I needed a specific repair (I already knew what wa... read more
Business response:
Hi Camerono. We truly appreciate your loyalty and you taking the time to share your feedback with us. Our team members are excited to hear that you are continually treated with outstanding service. As always, we look forward to your future visits with us. Best, Heather Lewis-Client Care Manager
Professional Service It was easy to make an appointment with my service advisor, Rick McLellan, who is always very pleasant and professional. He texted me with information about the status of my car while it was being serviced. Service was completed on time. My car was delivered to me cleaned and detailed.
Business response:
Hi 1skygirl. Thank you for taking the time to share your feedback. We are happy to hear that Rick provided you with excellent service. If you should need any further assistance, please don't hesitate to reach out. Best, Heather Lewis-Client Care Manager
The best Service from a professional. Toni Irvani has been my service representative for many years. He is professional, knowlegable, friendly and makes me feel like I am his only customer. He helps me keep my 2004 e320 running like new.
Business response:
Hi Mercedes320. Thank you for taking the time to share your feedback with us. We value your loyalty and are happy to hear that Toni continues to provide you with an excellent experience. As always, we look forward to your future visits with us. Best, Heather Lewis-Client Care Manager
Professional Service It was easy to make an appointment with my service advisor, Rick McLellan, who is always very pleasant and professional. He texted me with information about the status of my car while it was being serviced. Service was completed on time. My car was delivered to me cleaned and detailed.
Business response:
Hi 1skygirl. Thank you for taking the time to share your feedback. We are happy to hear that Rick provided you with excellent service. If you should need any further assistance, please don't hesitate to reach out. Best, Heather Lewis-Client Care Manager
The best Service from a professional. Toni Irvani has been my service representative for many years. He is professional, knowlegable, friendly and makes me feel like I am his only customer. He helps me keep my 2004 e320 running like new.
Business response:
Hi Mercedes320. Thank you for taking the time to share your feedback with us. We value your loyalty and are happy to hear that Toni continues to provide you with an excellent experience. As always, we look forward to your future visits with us. Best, Heather Lewis-Client Care Manager
Amazing experience I had such a wonderful experience working with Thomas Carnevale and Diego Ruano during the selection and purchase of my new car. I ordered a GLC 300 coupe in December and it arrive on March 23. Prior to the order, both Thomas and Diego "held my hand" during the process of making decisions on every aspect, e.g. model, colors, features. I was treated as if I was their only customer. They were both extremely professional, kind, pleasant and patient. Once the car was ordered, Thomas kept me updated regarding t... read more
Business response:
Hi Happywithfj. Thank you for taking the time to share about your experience and congratulations on your new Mercedes-Benz GLC 300! We are thrilled to hear that you had an amazing experience with Thomas and Diego. Should you need any further assistance, please don't hesitate to reach out. Sincerely, Heather Lewis-Client Care Manager
Amazing experience I had such a wonderful experience working with Thomas Carnevale and Diego Ruano during the selection and purchase of my new car. I ordered a GLC 300 coupe in December and it arrive on March 23. Prior to the order, both Thomas and Diego "held my hand" during the process of making decisions on every aspect, e.g. model, colors, features. I was treated as if I was their only customer. They were both extremely professional, kind, pleasant and patient. Once the car was ordered, Thomas kept me updated regarding t... read more
Business response:
Hi Happywithfj. Thank you for taking the time to share about your experience and congratulations on your new Mercedes-Benz GLC 300! We are thrilled to hear that you had an amazing experience with Thomas and Diego. Should you need any further assistance, please don't hesitate to reach out. Sincerely, Heather Lewis-Client Care Manager
Frequently asked questions about Fletcher Jones Motorcars
How is Fletcher Jones Motorcars rated?
Fletcher Jones Motorcars has a 4.4 star rating with 3,747 reviews.
When is Fletcher Jones Motorcars open?
Fletcher Jones Motorcars is closed now. It will open at 7:00 a.m.
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