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Fletcher Jones Motorcars
- Newport Beach, CA
About this business
Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior customer experience leading you to the vehicle of your dreams. Our commitment is to our guests' complete satisfaction every step of the way and more. View Our Vehicle Specials Today!
Location details
3300 Jamboree Road, Newport Beach, CA, 92660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Excellent Everything was exceptionally well. Eugene Our manager was very professional and helped in every way
Business response:
Hello Foma987. Thank you for taking the time to share about your experience. We are happy to hear that Eugene provided you with excellent service throughout your visit. Should you need any further assistance, please feel free to contact us. Best, Heather Lewis-Client Care Manager
Excellent Everything was exceptionally well. Eugene Our manager was very professional and helped in every way
Business response:
Hello Foma987. Thank you for taking the time to share about your experience. We are happy to hear that Eugene provided you with excellent service throughout your visit. Should you need any further assistance, please feel free to contact us. Best, Heather Lewis-Client Care Manager
Simply the best! Dan Schmidt is simply a pleasure to work with. He works with his team, presents reasonable solutions and doesn't look to sell me a services to increase revenue. I trust the Fletcher Jones Team!
Business response:
Hello Raplatt, Thank you for sharing your feedback with us. We are happy to hear that Dan and the team are providing you with quality service in taking care of you and your Mercedes-Benz. If any questions may arise, please dont hesitate to reach out. Best, Heather Lewis Client Care Manager
Simply the best! Dan Schmidt is simply a pleasure to work with. He works with his team, presents reasonable solutions and doesn't look to sell me a services to increase revenue. I trust the Fletcher Jones Team!
Business response:
Hello Raplatt, Thank you for sharing your feedback with us. We are happy to hear that Dan and the team are providing you with quality service in taking care of you and your Mercedes-Benz. If any questions may arise, please dont hesitate to reach out. Best, Heather Lewis Client Care Manager
Praise My service advisor, Peter Dillion has always delivered exceptional Customer Service, very professional, always courteous and goes in above and beyond to make sure you're satisfied and that to me is a rarity in today's world that's why we continue to be loyal customers to Fletcher Jones because they have excellent customer service and employees such as Peter Dillion.
Business response:
Hello AmericanWoman, We value your loyalty and appreciate you taking the time to share you experience with us. It is great to hear that Peter and our team continue to provide you with exceptional service. As always, we are here to help should you need any assistance. Thank you, Heather Lewis Client Care Manage
Praise My service advisor, Peter Dillion has always delivered exceptional Customer Service, very professional, always courteous and goes in above and beyond to make sure you're satisfied and that to me is a rarity in today's world that's why we continue to be loyal customers to Fletcher Jones because they have excellent customer service and employees such as Peter Dillion.
Business response:
Hello AmericanWoman, We value your loyalty and appreciate you taking the time to share you experience with us. It is great to hear that Peter and our team continue to provide you with exceptional service. As always, we are here to help should you need any assistance. Thank you, Heather Lewis Client Care Manage
What a great experience!!! I know it was time to buy a new car but, I was dreading it big time. I had my car for over 10 years and it was time to purchase a new one. I talked to my good friend Michael Shulick who referred me to Fletcher Jones. After giving it some thought, I decided to give them a try. Michael introduced me to Joey Gulo, Sales Manager and Patricia Ballin, Finance Director. They were so kind and helpful. They worked really hard to find the best deal for me. Buying my car with Fletcher Jones was by far the ... read more
Business response:
Hello Dianne, We appreciate you taking the time to tell us about your experience. Congratulations on your new Mercedes-Benz! We are excited to hear that our team, including Joey and Patricia, went above and beyond to create a memorable experience for you. We look forward to assisting you again in the future. Thank you, Heather Lewis Client Care Manager
What a great experience!!! I know it was time to buy a new car but, I was dreading it big time. I had my car for over 10 years and it was time to purchase a new one. I talked to my good friend Michael Shulick who referred me to Fletcher Jones. After giving it some thought, I decided to give them a try. Michael introduced me to Joey Gulo, Sales Manager and Patricia Ballin, Finance Director. They were so kind and helpful. They worked really hard to find the best deal for me. Buying my car with Fletcher Jones was by far the ... read more
Business response:
Hello Dianne, We appreciate you taking the time to tell us about your experience. Congratulations on your new Mercedes-Benz! We are excited to hear that our team, including Joey and Patricia, went above and beyond to create a memorable experience for you. We look forward to assisting you again in the future. Thank you, Heather Lewis Client Care Manager
James Sullivan at Fletcher Jones MBZ This week I purchased my ninth MBZ from James Sullivan at Fletcher Jones Mercedes. James is truly a professional and Fletcher Jones' customer satisfaction is excellent
Business response:
Hello Steve, Thank you for taking the time to share your feedback and congratulations on your newest Mercedes-Benz! We value your loyalty and are pleased to hear that James and our team continue to provide you with great service. As always, if we can be of any further assistance, please dont hesitate to reach out to us. Best, Heather Lewis Client Care Manager
Frequently asked questions about Fletcher Jones Motorcars
How is Fletcher Jones Motorcars rated?
Fletcher Jones Motorcars has a 4.4 star rating with 3,751 reviews.
When is Fletcher Jones Motorcars open?
Fletcher Jones Motorcars is open now. It will close at 8:00 p.m.
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